Residential Life Desk and Security Systems, Assistant Director

Hiring Department

Residential Life, a department within the Division of Student Affairs, provides a world-class housing experience by engaging engage students within an innovative and educational environment that supports best on-campus housing practices and promotes student success.

Job Description

Summary

The Security and Systems Assistant Director ensures campus residential environments are maintained at high standards and supports both institutional and departmental goals, student success and the needs of all staff. This position oversees the Residential Life desk operations and management of housing and security software. The position supervises a team.

Essential Functions

Guest services/Desk Operations: Supervises and oversees the Residential Life guest services team, supervising 3-5 full-time staff including indirect supervision of approximately 100 student workers. The desk operation manages mail and package operations for over 100,000 packages annually. The desk operation serves as the front line in-person customer service for our halls. This position develops the training initiatives and implementation for this operation.

Software management: Manages access reporting, patron group structuring, data reporting for door access software. Provides security reports and advises on camera operation/locational needs. Supports access operational needs, including serving as resource for after-hours door access on -call staff. Assists in the development of training for door access/security needs. Serve as on-call leadership team member to address access and software issues.

Manage security access with housing software, as well as computer resource access for approximately 300 student staff members. Apply charges to student accounts, advise on charge procedures and timing. Apply semester charges in conjunction with various campus offices.

Meet with and advise on various campus partners to advice on integration, operations, impact and changes.

Budget/Operational oversight:

Assist in developing plans, resources and information-gathering to develop budgeting and planning associated with Residential Life security and software use and development. Assist in the development of operating budgets for the department. Support efforts to recoup costs associated with vandalism and various incidents. Develop and maintain resources to assist with billing and tracking methods within the department. Assist with developing policies that affect process and operation. Provide feedback and updates as needed.

Salary

Range: $50,367 – 63,000/year

GGS Level: 010

University Title: Manager II Student Support Services

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

40 hours per week, 8 a.m. to 5 p.m. Monday through Friday

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

Serve as on-call leadership team member to address access and software issues.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

3-5 year of clerical experience, one year of supervisory experience

Familiar with Microsoft Windows and Microsoft Office. Utilizes custom software applications via terminal services clients and the web. Requires skills in organization and documentation.

Application Materials

For full consideration please complete the online application and provide a cover letter, and resume.

Columbia Missouri Information

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version

47143