Parking & Transportation Service Manager

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Working at Lewis & Clark College

The campus is located on 137 acres of beautifully landscaped grounds in Portland’s southwest hills. Our strong commitment to sustainability is reinforced through recycling programs, energy conservation, alternative transportation options, and farm to fork initiatives. For benefit-eligible positions, we offer a competitive benefits package that includes options for health, dental, vision, tuition, life insurance, retirement and more.

Lewis & Clark College is committed to achieving a diverse workforce. Candidates from diverse backgrounds are encouraged to apply. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age.

JOB PURPOSE

Under the direction of the Director of Emergency Management, and in collaboration with the Director of Campus Safety, manages the college-wide parking and transportation programs. Plans and coordinates all college parking and transportation services and directly supervises staff assigned to the Office of Parking and Transportation Services.

WHAT YOU'LL DO

Program Management

• Coordinate and conduct college-wide, objective-based transportation demand management (TDM) planning for the reduction of single occupancy vehicle trips, including strategy development and implementation, regional government agency liaison, statistical compilation, evaluation and reporting, and coordination of TDM section of college and campus Master Plan(s).
  
  
• Develop alternative transportation programs to support college and campus TDM strategies, objectives and goals which include but are not limited to mass transit, shuttle, carpool, vanpool, bicycle and walking mode reduction programs. Develop and coordinate marketing strategies to promote TDM programs on a routine basis.
  
  
• Manage and plan bus shuttle schedules to assure that routes are on time and running smoothly.
  
  
• Manage the parking permit system including the design and ordering of permits, regulations and forms; developing parking fee collection systems; recommending permit and fee structures; and coordinating vehicle registration and permit sales.
  
  
• Oversee collection and management of various fees and fines relating to parking and transportation. Make collection policy decisions and conduct hearings for those individuals appealing parking citations. Coordinate revenue collection, following all security and cash handling policies and procedures.
  
  
• Responsible for budget management including expenditure justification and approval; timecard authorization, and regular review of financial statements adjusting expenditures (labor, materials, supplies and services) in accordance to income fluctuations to maintain sound financial status.
  
  
• Respond to and resolve complaints from the college and surrounding communities; recommends TDM strategies to alleviate traffic and parking congestion and hazards. Manages the neighborhood revocable parking warning permit program in neighborhoods surrounding the Lewis & Clark College campus.
  
  
• Conduct traffic and parking studies; coordinate traffic engineering studies. Plan parking resources including need for specific types of parking spaces. Plan and procure traffic control devices; oversee college roadway signage and ensure compliance with state law.
  
  
• Serve on campus, other public and/or private transportation, traffic and parking committees; serve as a liaison with local neighborhood groups in the planning and implementation of programs; represent college’s interests in relation to TDM planning and strategies.
  
  

Personnel Management

• Supervise personnel assigned to the Office of Parking and Transportation Services including hiring, training, performance review, discipline, and staff development.
  
  
• Lead parking staff, contractors, and vendors in reaction to emergencies.
  
  
• Ability to honor and work with all identities and individuals, particularly those who are underrepresented in the country and/or at Lewis & Clark College.
  
  

MUST HAVES

• Bachelor’s degree or equivalent work experience.
  
  
• Three years progressively responsible administrative management experience.
  
  
• One year serving as a supervisor or team lead.
  
  
• Strong computer skills, word processing, spreadsheet, exposure to relational database program.
  
  
• Excellent written and oral communication and organizational skills essential.
  
  
• Detail oriented, accurate, ability to work independently.
  
  
• Ability to handle multiple tasks with frequent interruptions.
  
  
• Ability to maintain a valid Oregon driver’s license and meet college vehicle insurance requirements.
  
  
• Ability to effectively communicate and to remain calm and polite with customers in stressful situations.
  
  
• Ability to work effectively with persons having diverse personalities.
  
  

NICE TO HAVES

• Master’s degree
  
  
• Experience with parking management software, enforcement technology, and fleet tracking technology.
  
  
• Experience with forecasting bus and transportation needs for a college community.
  
  
• Experience in developing bus routes and schedules.
  
  

WORK SCHEDULE

• 37.5 hours per week
  
  
• Benefits Eligible: Yes
  
  

PAY RATE

• $65,000 - $68,000
  
  

PHYSICAL REQUIREMENTS

• The job works primarily at a desk or is otherwise involved in activities requiring little lifting, climbing or working in tiring positions
  
  
• Bending, kneeling/squatting, twisting, climbing (stairs), standing, driving, sitting, walking, grasping/gripping, pinching/squeezing, reaching, pushing/pulling, repetitive hand movements (e.g., typing), seeing, talking, hearing
  
  

Directions for Cover Letter

Please upload your cover letter on the My Experience screen in the resume section.

Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators

( https://www.lclark.edu/about/title_ix_compliance ).

Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Background Check

Lewis & Clark College will conduct a background check on the finalist, which will include a criminal record check. If a conviction is discovered, a determination will be made whether the conviction is related to the position for which the individual is applying or would present safety or security risks before an employment decision is made. A criminal conviction does not necessarily automatically bar an applicant from employment.

Eligibility to Work

In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.