ENROLLMENT SPECIALIST

ENROLLMENT SPECIALIST

Posting Number: SRGV6739
Number of Vacancies: 1
Location: Edinburg, Texas
Department: Student Service Centers
FLSA: Non-Exempt

Scope of Job:
To provide support in the assigned area within U Central and provide routine support and assistance to students and other visitors with Enrollment Services, including but not limited to admissions, registration, and financial aid. Responsible for assisting students in successfully completing enrollment service applications, documentation, and transactions. Responsible for interpreting rules, regulations, and procedures/policies to students, parents, and outside agencies.

Description of Duties:

• Greets visitors and helps students, parents/guardians, employees, and other individuals with their routine enrollment-related questions, disseminates and/or explains information.
• Provides one-stop support to prospective and current students who are completing admissions, enrollment and financial aid applications, documentation, and transactions, using the best customer service practices.
• Distributes, collects, and reviews forms for completeness, as well as researches student inquiries.
• Assists students in completing Enrollment Services applications, forms, and other transactions.
• Stays up to date with important staff and student deadlines.
• Advises students concerning disbursement policies and procedures.
• Maintains knowledge of regulations, eligibility, and documentation requirements concerning financial aid, admissions, and registration.
• Advises students regarding standard financial aid and other payment options and the availability of other supporting programs and refers the students to the respective subject matter expert for in detail counseling.
• Reviews and verifies accuracy and completeness of applications and other documents.
• Maintains office supply and computer inventory.
• Assists in the collection of data and preparation of material for periodic reports.
• Hires, schedules, and manages student employees who support the day-today operations of the assigned support area.
• Provides adequate training to student employees.
• Performs other duties as assigned.

Supervision Received:
Specific supervision from assigned supervisor.

Supervision Given:
Direct supervision of assigned staff.

Required Education:
High school diploma or equivalent.

Preferred Education:
None.

Licenses/Certifications:
None.

Required Experience:

• Three (3) years of general office experience or other applicable experience related to the program, or
• One (1) year of the required experience with an associate degree or 60 college credit hours.

Preferred Experience:
Bilingual (English - Spanish). Work experience in Financial Aid, Registration, Admissions, or other university administration.

Equipment:
Use of standard office equipment.

Working Conditions:
Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other:
Must have strong interpersonal and communication skills, strong customer service skills as well as excellent organizational and public speaking skills. Ability to respond effectively in a variety of situations, multi-task, and to interact effectively with diverse and multi-cultural audiences. Must work effectively in team situations and be detail oriented.

The guiding principles of the University of Texas Rio Grande Valley place the highest priority on student success. As such, the Office of Student Enrollment is organized to be student-centered and keenly focused on student success. The Student Services Center will work closely with other Enrollment Services functional areas to meet student needs.

Physical Capabilities: N/A
Employment Category: Full-Time
Minimum Salary: Commensurate with Experience
Posted Salary: Commensurate with Experience
Position Available Date: 05/22/2023
Grant Funded Position: No
If Yes, Provide Grant Expiration Date:

EEO Statement:
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants:
Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth
Gender
*Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information:
UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer.

To apply, visit https://careers.utrgv.edu/postings/38430 jeid-e4dc57f1d6aa8b47a1177c890555d09e