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EdD Student Success Advisor

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Date posted
May 23, 2023

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

We are seeking anEdD Student Success Advisorwho will have the purpose of facilitating EdD student success, retention, and graduation. This role will serve as the lead and primary contact for the EdD student professional development evaluation process, ensuring that students are provided with transparent and regular evaluation of professional development in relation to program learning outcomes, early warning for concerns regarding progress, and appropriate remediation plans. Working in close collaboration with the EdD Program Director, EdD faculty, and Assistant Dean of Student Affairs and Enrollment Services, the EdD Student Success Advisor also connects EdD students to school and campus resources and develops programs, services, or opportunities that promote student success.



Specific Duties & Responsibilities


Coordinate EdD Student Professional Development Evaluation Process (50%)

  • Serve as primary point of contact for the Professional Development Evaluation process.
  • Ensure that professional development evaluations are completed for all students in accordance with stated components and timing.
  • Create and maintain the Professional Development Evaluation schedule.
  • Solicit evaluation and feedback information from faculty and students in accordance with the schedule.
  • Create and maintain records for the Professional Development Evaluation process, including those maintained as part of the students’ educational records.
  • Schedule and facilitate meetings with students, program director, and faculty to discuss concerns and provide recommendations for remediation.

Individual Coaching and Case Management (20%)

  • Provide individual coaching and advising to students at high-risk for not completing the program. This includes students on/returning from LOA, students referred by faculty due to attendance/participation or other concerns, and students on remediation plans.
  • Meet with and advise students who request assistance with LOA, tuition/financial aid, or other concerns.

Tracking & Communication (15%)

  • Track student progress by running reports, analyzing student data, and communicating with students regarding Professional Development Evaluation results, probation, leaves of absence, registration, grades, and graduation.
  • Track retention, attrition, and completion (RAC) data for EdD students. Provide RAC updates to program director and faculty at least once a semester.
  • Identify and communicate potential patterns and system level barriers to student success to program director and faculty.


Collaboration & Programming (15%)

  • Work closely with the Assistant Dean for Student Affairs and Enrollment Management to share information and manage student cases.
  • Collaborate with faculty, staff and students to develop programs, services or opportunities to support the success of returning students.
  • Work closely with key campus partners (SEAM, Financial Aid, Student Health and Wellness) to ensure that this role functions effectively in connecting students to university resources.
Special Knowledge, Skills & Abilities


  • Ability to interact productively with faculty, administrators, students and other academic and administrative departments
  • Demonstrated cultural competence
  • Excellent communication and consensus building skills
  • Ability to thrive in a high accountability environment
  • Demonstrated success in providing friendly, high quality customer services and effective outreach abilities
  • Ability to independently manage projects
  • Excellent organization skills and attention to detail.
  • Understanding of student development theory and current academic advising practices
  • Knowledge of best practices for student retention initiatives.
  • Knowledge of at-risk student populations and interventions.
  • Ability to use common technology platforms.
  • Technical qualifications or specialized certifications:
  • Demonstrated proficiency with Microsoft Office, social media, website management, and other relevant technology.


Minimum Qualifications
  • Master’s Degree is required, preferably in student affairs, higher education, counseling, or related fields.
  • Three years of relevant advising experience required.


Preferred Qualifications
  • Experience in leveraging passion and dedication for student success into measurable outcomes that improve the student experience.
  • Demonstrated success in improving student retention rates, graduation rates and student satisfaction.
  • At least three years’ experience with higher education advising and retention experience.



Classified Title: Student Success Advisor
Working Title: EdD Student Success Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $54,080 - $74,390 - $94,710 annually (commensurate with experience)
Employee group: Full Time
Schedule: 5/37.5
Exempt Status: Exempt
Location: Hybrid/Homewood Campus
Department name: School of Education
Personnel area: School of Education

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, theJHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visitaccessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm
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