Academic Counselor
- Employer
- South University
- Location
- South Carolina, United States
- Salary
- Salary Not Specified
- Date posted
- May 23, 2023
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POSITION SUMMARY:
This
position is responsible for providing student-centered academic
counseling through the student lifecycle and for ensuring the
delivery of effective and quality service to students in the
following areas: course scheduling, timely response to requests for
information, at-risk student interventions, and referrals to
University resources. This is accomplished through proactively
advising students of the University’s policies and procedures,
assisting students with developing goals and plans for progression
through the program of study, and collaborating with Admissions,
Financial Aid, Faculty, Program Directors, and University Support
Services on the student’s behalf. This position provides
comprehensive support services and serves as the primary advocate
for the assigned student body, aimed to improve the student
experience and retention to graduation.
KEY JOB ELEMENTS:
JOB REQUIREMENTS:
Knowledge:
Skills:
Abilities:
ENVIRONMENT:
The
environment is dynamic and goal-oriented requiring multi-tasking of
responsibilities at all times. This position requires the ability
to work effectively with a variety of personalities both within the
school and with the public. A caring and self-directed nature is
essential. Must possess a desire and ability to study, practice and
obtain additional knowledge and skills on an ongoing basis to
remain well-versed in financial aid program offerings, policies and
procedures. The operating environment requires strict adherence to
all regulatory requirements and internal policies. The position
works extensively with the financial aid staff and the admissions
department personnel. Outside contacts include prospective students
and applicants, their families and guests, and others such as
government agencies, public school systems and private
businesses.
The duties and characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
South University is an Equal
Opportunity Employer and embraces diversity as a critical step in
ensuring employee, student and graduate success. We are committed
to building and developing a diverse environment where a variety of
ideas, cultures and perspectives can
thrive.
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