Parking Enforcement Specialist

Job Summary

The Parking Services (PS) Department at the University of Colorado-Boulder encourages applicants for a Parking Enforcement Specialist position! This position provides daily enforcement of parking regulations to keep CU Boulder operating properly. The Parking Enforcement Specialists have significant engagement with on-campus events and activities, and provide transportation, parking and commuter support to faculty, staff, students and visitors to the University. Parking Services provides ongoing training and resources for employees to develop skills in de-escalation and conflict resolution.
This is a full-time position that is immediately eligible for excellent CU benefits. Our team strives for a work schedule of four 10-hour shifts, Sundays-Wednesdays,12pm to 10:30pm, with three days off in between rotations.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.

Who We Are

Parking Services is responsible for the construction, maintenance, enforcement, and permit sales for most of the university's existing and new parking facilities. We offer a variety of permit options to meet campus parking needs. In addition, Parking Services provides staffing and parking plans for thousands of annual campus events. We diligently strive to reduce and mitigate the impact of large campus events on daily university operations for permit holders and event guests.
Parking Services ensures University of Colorado Boulder’s collective success by supporting the campus strategic initiatives, supporting, and investing in our workforce, meeting our fiscal responsibilities as a self-funded university business, and planning for a sustainable future. We work to provide quality solutions to access the University of Colorado Boulder campus.

What Your Key Responsibilities Will Be

• Patrol University grounds for parking infractions and other issues that impede ingress and egress routes. This includes reviewing parking credentials and issuing citations.
• Supervise, train, and provide direction to student workers and temporary staff on how to appropriately enforce PS rules and polices.
• Setup and maintain equipment for special events, including conveying protocols and personnel assignments as needed. This includes traffic direction, payment collection, or the verification of VIP credentials.
• Field questions and comments from campus constituents and guests regarding parking regulations.
• Communicate with vehicle owners regarding infractions and suggested remedies. Work with appropriate campus resources to resolve issues beyond their control.
• Respond to emergencies as needed. This may include collaboration with University Police to facilitate safety concerns for the campus and public good.

What You Should Know

• Our team strives for a work schedule of four 10-hour shifts, Sundays-Wednesdays,12pm to 10:30pm, with three days off in between rotations.
• This position is immediately eligible for the following benefits: EcoPass; 22 vacation days; access to medical, dental, vision, and life insurance, tuition, reimbursement; a 10% employer contribution retirement plan, and more!
• This role will operate a university vehicle and must be able to pass the MVR background check.

What We Can Offer

• The salary for this position is $37,174 annually.

Benefits

The University of Colorado offers excellent benefits , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder .

Be Statements

Be authentic. Be excited. Be Boulder.

What We Require

• 1 year of customer service experience.
• Basic computer skills.
• Smart phone operational knowledge.
• Education may substitute for qualifications on a year-for-year basis.
• This position requires a valid Colorado driver's license (no special endorsements needed).

What You Will Need

• Solid understanding of computer applications and smartphone technology.
• The ability to learn EDC Aims parking software.
• Ability to communicate effectively using smartphones, smartphone applications and basic two-way radios.
• The ability to engage with the public directly, limiting conflict, and with an ability to de-escalate a situation when necessary.
• Strong oral and written communication skills necessary to write reports and communicate with a variety of different audiences.

What We Would Like You to Have

• Experience working in a larger (20,000+ student population) university environment.
• Experience working in a modern, technology driven parking program with License Plate Recognition technology and the application of citation issuance through the application of smart phone technology.

Special Instructions

To apply, please submit the following materials:

1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by June 5, 2023 for consideration.

Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

Posting Contact Information

Posting Contact Name: Boulder Campus Human Resources

Posting Contact Email: Recruiting@colorado.edu