Program Coordinator, Department of Executive Education, W. P. Carey School of Business

Job Description

The W. P. Carey School of Business, where business is personal ®, is searching for a Program Coordinator to join its Executive Education, Corporate Partnerships, and Lifelong Learning Team. This is a highly visible and impactful role in an important, growing and exciting unit at ASU’s highly ranked W. P. Carey School of Business. You will contribute to the school’s mission by driving innovative and interdisciplinary programs locally, nationally, and globally for our corporate partners and other stakeholders. As part of your role, you will work on program planning and delivery logistics for custom and open-enrollment programs.

This position executes on the front-line of exceptional program delivery and innovation by coordinating all operational aspects of assigned events, managing communications, and organizing program logistics, and is responsible for efficient, cost-effective program administration with the goal of providing extraordinary customer service in online, on-campus/in-person, and/or hybrid environments. The Program Coordinator will be responsible for coordinating and assisting with events for employers and participants, and tracking participants using a Participant Data Management Software.  

Job Family

Business Operations

Department Name

WPC Executive Education EECPLL

Full-Time/Part-Time

Full-Time

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

Depends on experience

Close Date

01-June-2023

Category

02

Essential Duties

• Serve as representative and point of contact with university departments and external community
• Assist with planning and execution of custom and open enrollment programs as well as workshops and other events
• Work closely and collaboratively with program partners (faculty, vendors, ASU internal service providers, etc.) in order to effectively coordinate day-to-day activities of programs 
• Support program awareness and marketing by updating internal and external calendars with program information
• Support Executive Education and W. P. Carey Marketing communications by updating marketing plan templates and project plans and timelines
• Maintain and pull prospect lists from a database/CRM (i.e., Salesforce) for email deployments, sales outreaches and other revenue and awareness building efforts
• Communicate event details to program partners (faculty, vendors, ASU internal service providers, etc.); manage event registration, track engagement, and run reports utilizing web-based tools such as Aventri, Eventbrite, Salesforce, Airtable and Zoom
• Respond to inquiries from prospective program participants about open enrollment programs, promoting programs for participation and connecting prospects with more resources or expert help where needed etc. 
• Assist with data collection and reporting activities in key areas like marketing, registration and evaluation, that highlight performance to inform decisions that maximize program and project and unit outcomes 
• Provides inputs on status reports including milestones/deliverables, outreach activities, enrollment, participant progression and program outcomes
• Proactively helps identify develop and deploy solutions to improve effectiveness of designated programs and projects based on knowledge of project purpose and scope in decision making and risk assessment, understanding impact on outcomes/success
• Track purchases, invoices, and payments of vendors
• Maintain and track budgets on all events, in accordance with objectives and funding parameters
• Perform other administrative duties as assigned and participates in special projects as directed

Minimum Qualifications

Bachelor's degree in field appropriate to area of assignment AND two years administrative/coordinator program experience; OR, Six years of progressively responsible administrative/coordinator program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience organizing events
• Experience coordinating and planning work-based learning programs
• Experience with follow-up and customer service skills
• Evidence of effective communication skills
• Experience with building connections and opportunities for participants/students/employees 
• Experience working in being flexible and adaptive to changing priorities 
• Experience with Event Management software including but not limited to Aventri, Eventbrite, Airtable, Zoom Webinars etc. 
• Experience in Microsoft Office and Adobe software
• Evidence of sensitivity working with colleagues and students from diverse backgrounds and a commitment to fostering an inclusive work and learning environment in which students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. 

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts. Ability to clearly communicate to perform essential functions.  Deliver presentations.  Exercises judgment within broadly defined practices & policies in selecting methods, techniques & evaluation criteria for obtaining results. Regular managerial review of results and objectives.  Use of software and computer equipment (monitor, keyboard, mouse) for extended periods of time.  Travel to host events.

Department Statement

The W. P. Carey School of Business at Arizona State University is one of the largest business schools in the United States with more than 15,000 students and 100,000 alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country. Learn more at wpcarey.asu.edu.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.