Information Technology Device Consultant - Career

Information Technology Device Consultant - Career

Job No: 528186
Work Type: Staff
Location: Dominguez Hills
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Working Title: IT DEVICE CONSULTANT (Permanent)

Department Name: User Services

Classification Title: Information Technology Consultant - Career

Classification Salary Range: $4,678 - 11,547 per month ($56,136-138,564 annually)

The anticipated hiring range for this position is ($4,678 - $11,547) per month. ($56,136 - $67,932 annually)

The final salary is dependent upon qualifications and experience.

Review of applications will begin June 1, 2023, and the position will close July 3, 2023.

About the Department/Position:

Under the general direction of the Director, User Services the IT Device Consultant will assist in overseeing and coordinating the development and deployment of all endpoint provisioning packages including standard OS images/firmware for Windows/Linux/Mac clients using various mobile device management, endpoint management, and service desk solutions like SCCM, Intune, Jamf, and Manage Engine.

Overview of Duties and Responsibilities:

• Oversee and coordinate all End Point Provisioning Package projects in conjunction with the Office of Information Technology.
• Creating reports using Microsoft Azure Intune for Education and SQL Server Reporting Services
• Deploying Security/ Feature/ Quality Updates through Patch Management systems on Mac and Windows clients.
• Provide technical support on Windows, Linux, Mac, and virtual desktop infrastructure operating systems, and client connectivity software for on and off-campus as well as for the virtual environment, network, and email access.

Minimum Qualifications:

• A bachelor's degree in computer science, information systems, educational technology, or related fields, or similar certified coursework in applicable fields of study; with at least five (5) years experience of which a minimum 2 years of University IT-related work experience such as network and system administration, account and access management, ticketing, troubleshooting the hardware and software, Designing and editing webpages, and installing and updating software and a minimum 3 years of system administration such as Microsoft system administration, Linux / MacOS Administration

Knowledge, Skills, and Abilities:

• Microsoft InTune, JAMF, Manage Engine, and ability to provide technical support and training.
• Network connectivity, integration, configuration, and protocols (TCP/IP).
• Creating PowerShell scripts to manage, configure, gather information, and remediate servers and end-user devices.
• Patch Management systems like WSUS, Manage Engine or LanGuard,
• Microsoft Azure Active Directory and on-premises Active Directory.

Preferred Qualifications:

• Microsoft Certified Solution Expert
• Microsoft Certified Azure Administrator Associate
• Microsoft Certified Managing Modern Desktops

Special Working conditions

This position may require the incumbent to be on-call 24/7 to assist in resolving emergency or urgent issues. The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis per the applicable Collective Bargaining Agreement requirements. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system.

To view the full position description, click “Position Description” above.

General Information:

Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the $4,678 - 11,547 per month ($56,136-138,564 annually)

The anticipated hiring range for this position is ($4,678 - $11,547) per month. ($56,136 - $67,932 annually)

The final salary is dependent upon qualifications and experience.

Review of applications will begin June 1, 2023, and the position will close July 3, 2023.

About the Department/Position:

Under the general direction of the Director, User Services the IT Device Consultant will assist in overseeing and coordinating the development and deployment of all endpoint provisioning packages including standard OS images/firmware for Windows/Linux/Mac clients using various mobile device management, endpoint management, and service desk solutions like SCCM, Intune, Jamf, and Manage Engine.

Overview of Duties and Responsibilities:

• Oversee and coordinate all End Point Provisioning Package projects in conjunction with the Office of Information Technology.
• Creating reports using Microsoft Azure Intune for Education and SQL Server Reporting Services
• Deploying Security/ Feature/ Quality Updates through Patch Management systems on Mac and Windows clients.
• Provide technical support on Windows, Linux, Mac, and virtual desktop infrastructure operating systems, and client connectivity software for on and off-campus as well as for the virtual environment, network, and email access.

Minimum Qualifications:

• A bachelor's degree in computer science, information systems, educational technology, or related fields, or similar certified coursework in applicable fields of study; with at least five (5) years experience of which a minimum 2 years of University IT-related work experience such as network and system administration, account and access management, ticketing, troubleshooting the hardware and software, Designing and editing webpages, and installing and updating software and a minimum 3 years of system administration such as Microsoft system administration, Linux / MacOS Administration

Knowledge, Skills, and Abilities:

• Microsoft InTune, JAMF, Manage Engine, and ability to provide technical support and training.
• Network connectivity, integration, configuration, and protocols (TCP/IP).
• Creating PowerShell scripts to manage, configure, gather information, and remediate servers and end-user devices.
• Patch Management systems like WSUS, Manage Engine or LanGuard,
• Microsoft Azure Active Directory and on-premises Active Directory.

Preferred Qualifications:

• Microsoft Certified Solution Expert
• Microsoft Certified Azure Administrator Associate
• Microsoft Certified Managing Modern Desktops

Special Working conditions

This position may require the incumbent to be on-call 24/7 to assist in resolving emergency or urgent issues. The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis per the applicable Collective Bargaining Agreement requirements. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system.

To view the full position description, click “Position Description” above.

General Information:

Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the

Overview of Duties and Responsibilities:

• Oversee and coordinate all End Point Provisioning Package projects in conjunction with the Office of Information Technology.
• Creating reports using Microsoft Azure Intune for Education and SQL Server Reporting Services
• Deploying Security/ Feature/ Quality Updates through Patch Management systems on Mac and Windows clients.
• Provide technical support on Windows, Linux, Mac, and virtual desktop infrastructure operating systems, and client connectivity software for on and off-campus as well as for the virtual environment, network, and email access.

Minimum Qualifications:

• A bachelor's degree in computer science, information systems, educational technology, or related fields, or similar certified coursework in applicable fields of study; with at least five (5) years experience of which a minimum 2 years of University IT-related work experience such as network and system administration, account and access management, ticketing, troubleshooting the hardware and software, Designing and editing webpages, and installing and updating software and a minimum 3 years of system administration such as Microsoft system administration, Linux / MacOS Administration

Knowledge, Skills, and Abilities:

• Microsoft InTune, JAMF, Manage Engine, and ability to provide technical support and training.
• Network connectivity, integration, configuration, and protocols (TCP/IP).
• Creating PowerShell scripts to manage, configure, gather information, and remediate servers and end-user devices.
• Patch Management systems like WSUS, Manage Engine or LanGuard,
• Microsoft Azure Active Directory and on-premises Active Directory.

Preferred Qualifications:

• Microsoft Certified Solution Expert
• Microsoft Certified Azure Administrator Associate
• Microsoft Certified Managing Modern Desktops

Special Working conditions

This position may require the incumbent to be on-call 24/7 to assist in resolving emergency or urgent issues. The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis per the applicable Collective Bargaining Agreement requirements. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system.

To view the full position description, click “Position Description” above.

General Information:

Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the :

• Oversee and coordinate all End Point Provisioning Package projects in conjunction with the Office of Information Technology.
• Creating reports using Microsoft Azure Intune for Education and SQL Server Reporting Services
• Deploying Security/ Feature/ Quality Updates through Patch Management systems on Mac and Windows clients.
• Provide technical support on Windows, Linux, Mac, and virtual desktop infrastructure operating systems, and client connectivity software for on and off-campus as well as for the virtual environment, network, and email access.

Minimum Qualifications:

• A bachelor's degree in computer science, information systems, educational technology, or related fields, or similar certified coursework in applicable fields of study; with at least five (5) years experience of which a minimum 2 years of University IT-related work experience such as network and system administration, account and access management, ticketing, troubleshooting the hardware and software, Designing and editing webpages, and installing and updating software and a minimum 3 years of system administration such as Microsoft system administration, Linux / MacOS Administration

Knowledge, Skills, and Abilities:

• Microsoft InTune, JAMF, Manage Engine, and ability to provide technical support and training.
• Network connectivity, integration, configuration, and protocols (TCP/IP).
• Creating PowerShell scripts to manage, configure, gather information, and remediate servers and end-user devices.
• Patch Management systems like WSUS, Manage Engine or LanGuard,
• Microsoft Azure Active Directory and on-premises Active Directory.

Preferred Qualifications:

• Microsoft Certified Solution Expert
• Microsoft Certified Azure Administrator Associate
• Microsoft Certified Managing Modern Desktops

Special Working conditions

This position may require the incumbent to be on-call 24/7 to assist in resolving emergency or urgent issues. The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis per the applicable Collective Bargaining Agreement requirements. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system.

To view the full position description, click “Position Description” above.

General Information:

Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the ” above.

General Information:

Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the :

Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Questions about the CSU COVID-19 Vaccination Policy may be sent to hrm@csudh.edu.

The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.


Applications Close: 03 Jul 2023

To apply, visit: https://careers.csudh.edu/en-us/job/528186/information-technology-device-consultant-career



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