Assistant Director for IT Infrastructure & Security

Description

Columbia Basin College ('CBC' or the 'College') seeks an Assistant Director for IT Infrastructure and Security is responsible for planning, implementing, upgrading and monitoring network infrastructures and security measures for the protection of computer networks and information systems. This position ensures appropriate security controls are in place to safeguard those systems, including but not limited to digital files and vital electronic infrastructure, and manages the response to computer security breaches and viruses. The Assistant Director for IT Infrastructure and Security reports to the Director for Technology Services.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by June 18, 2023 @ 11:59 PM Pacific Time.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Ashley Jordan at ajordan@columbiabasin.edu or (509) 542-4567.

Primary Responsibilities

• Ensure all security standards are reviewed yearly and deficiencies are remediated;
• Create and manage a highly effective IT infrastructure group;
• Set expectations and conduct yearly performance evaluations of direct supervised staff;
• Manage low voltage wiring jobs;
• Assist with the creation of security policies;
• Keep up-to-date with the Washington State Office of the Chief Information Officer (OCIO) and implement state wide policies as required;
• Ensure compliance with State Board of Community & Technical Colleges Information Technology Division (SBCTC-ITD) security standards; document and remediate;
• Direct staff to perform yearly security awareness training session for all staff and faculty;
• Review a security awareness module for new employee orientation that is in line with the state OCIO standards;
• Act as the central point of contact for all IT security incidents and be the primary point-of-contact for external law enforcement agencies when investigating breaches in security;
• Maintain the IT Disaster recovery plan, testing it on an annual basis;
• Identify best practices for Firewall configurations;
• Work with SBCTC-ITD network engineers to ensure connectivity to all state systems;
• Manage the Infrastructure team in the following areas and assist as needed: Firewall, Layer 3 switches, VPN access and Server infrastructure;
• Keep up-to-date on Payment Card Industry compliance and make recommendation to remediate risk;
• Review internal audits of server, desktop, and network systems and remediate any deficiencies;
• Review network utilization reports and make suggestions based on use;
• Manage Quality of Service protocols to ensure proper prioritization of network resources;
• Assist with configuring and installing an existing network hardware;
• Review wireless coverage reports and make recommendations to increase capacity;
• Work with a team to create strategic initiatives such as Bring Your Own Device (BYOD);
• Assure patches and major releases of all wireless hardware and software are maintained; perform routine audits of the system configurations;
• Monitor the Technology Services Security team to ensure all systems are identified and remediated;
• Work with the Technology Services Team to create best practices regarding Patching, Updating and planning of future upgrades.
• Work with desktop and lab administrators to ensure the proper versions of software like Internet Explorer are being pushed to the correct groups;
• May assume the duties of the Director of Technology Services in their absence; and
• Perform other related duties as assigned.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Management, Cyber Security, or a related field from an institutionally accredited college or university;
• Five (5) years of work experience designing, implementing and maintaining IT systems;
• Five (5) years of a strong understanding in IT security processes, technologies, standards and best practices;
• Working knowledge of current information security laws and accepted industry practice;
• Project management skills;
• Knowledge of identifying and remediating system and network vulnerabilities; and
• Knowledge of Antivirus and Patch management solutions.

COMPETENCIES:

Departmental Management : Ability to effectively and efficiently manage a department including all related administrative and supervisory functions involving personnel and budget management;

Project Management : Manage projects by focusing attention on key priorities; evaluate approaches, determine feasibility, and adjust plan as needed; develop plans, coordinate projects and teams; communicate changes and progress; complete projects on time and on budget; perform well without direct supervision; do complex work independently; follow tasks through to completion;

Quality Management : Set clear quality requirements; measure key outcomes; improve processes, products, and services;

Leadership : Lead through influence, rather than authority, and take ownership and accountability for the area of responsibility and decisions made; demonstrate confidence within area of expertise – promote a cooperative work environment; ability to appropriately apply leadership techniques to motivate, develop and guide employees;

Conceptual Thinking : Have the ability to understand a situation or problem by identifying patterns or connections, and addressing key underlying issues; use past professional or technical training and experience, creativity, inductive reasoning, and intuitive processes to find potential solutions or valuable alternatives that may not be obviously related or easily identified; think “outside the box”;

Oral & Written Communication : Speak clearly and persuasively in positive and negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; structure and convey information clearly and effectively through both formal and informal documents; review and edit written work constructively; ability to tailor to audience in mind;

Student Centered : Attention, interest, activities and efforts are centered upon the best interest of students; create and support an environment that enables learners to achieve their personal, academic, and professional goals; provide courteous and helpful responses to all customers, whether they be students, general public or employees from another department;

Support for Diversity, Equity and Inclusion : Reflecting CBC’s mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting. Demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth;

Accountability : Accountable for own actions, decisions, errors, mistakes and/or failures to act when appropriate; accept responsibility when given, understand what duties employee is responsible for and can be counted upon to carry out those responsibilities; and

Teamwork : Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism, and to cooperate with fellow employees and supervisors; demonstrate alignment with the 'Yes And' culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity).

TERMS OF EMPLOYMENT:

This is a full-time, overtime exempt, administrative position. The typical work hours are Monday through Thursday from 7:00 a.m. to 4:30 p.m., and Friday from 7:00 a.m. to 12:00 p.m.; however, work hours may vary due to work demands and some evening work may be required.



PROCESS NOTE:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

CONDITIONS OF EMPLOYMENT:

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.

If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.

Columbia Basin College operates under an approved affirmative action plan and encourages applications from persons of color, women, veterans and persons of disability. The Human Resources Office is accessible to those with disabilities. If you need accommodation in application or employment, contact the Human Resources Office at (509) 542-4740.

OTHER JOB ELEMENTS:


The working conditions listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

WORKING CONDITIONS :

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects. The position requires mobility, including having the ability to move materials on a regular basis, such as files, books, office equipment, etc., and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Work environment includes office and other settings as appropriate. It is a fast paced and sometimes stressful services environment. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises. This position has an occasional need for travel.