Coordinator - Office of Financial Aid
About Champlain College:
Founded in 1878, Champlain College is a small, private,
not-for-profit college in Burlington, Vermont overlooking Lake
Champlain and the Adirondack mountains, with additional campuses in
Montreal, Canada, and Dublin, Ireland. Its career-driven approach
to higher education prepares students for professional life from
their very first semester. For the fifth year in a row, Champlain
was named a "Most Innovative School" in the North by U.S. News
& World Report's "America's Best Colleges" 2020 regional
rankings and listed among The Princeton Review's "The Best 385
Colleges" in 2020. Champlain is also featured in the 2021 Fiske
Guide to Colleges as one of the "best and most interesting schools"
in the United States, Canada, and Great Britain and is recognized
as a 2020 College of Distinction for its "Engagement, Teaching,
Community, and Outcomes. The College offers 30 undergraduate
degrees as well as online undergraduate, graduate, and certificate
Champlain's Centers of Experience provide students from across
all majors with experiential learning environments that guide them
in how to take their classroom knowledge and put it to the test in
practical applications allowing them to gain real-world experience
firsthand. Each Center connects Champlain to the local community
and the world, turning theory into practice. The Centers entrust
students with responsibility, engage them in ambitious goals and
empower them to lead with creativity, confidence, insight, and
integrity. At the helms of the Centers are cutting-edge industry
professionals who share the goal of providing the most relevant,
career-focused education, enriched with hands-on learning
The Office of Financial Aid at Champlain College has an opening for
a Coordinator. On-the-job training presents a great
opportunity to start a new career path. In this role, you will
provide excellent customer service to students and their families
seeking information and/or assistance on all aspects of financial
aid. Using your keen eye for detail you will provide quality
assurance for incoming documents as well as manage the
processing of all outgoing communications from the Office.
This position will partner with the Program Manager for Veteran and
Military Services to support that specific student population.
The Coordinator will learn and maintain an understanding of
federal and state financial aid programs, as well and the Office of
Financial Aid and the College's policies and procedures. You
will work closely with the rest of the team to implement and
evaluate office policy and procedures to ensure they support the
goals and objectives of the office and the College.
- Provides professional customer service
- Advises students, parents, and others regarding financial aid
processes and policies.
- Support to the Veteran and Military Services Office as an
appointed School Certifying Official.
- Process and review all incoming and outgoing
communications for the office.
- Maintain office supplies.
- Manage federal reports and the Exit Counseling process
- Responsible for running reports to identify withdrawn
- Run the Award Verification Eligibility report in
- Monitor ImageNow queues.
- Learn and maintain knowledge of federal, state, and
institutional financial aid regulations and financial aid
operations best practices.
The successful completion of a criminal background & credit
check is required as a condition of employment.
Application materials must include a resume/CV and a letter of
interest (Cover Letter) specifically addressing the desired
Champlain College does not discriminate on the basis of race,
creed, color, national origin, place of birth, ancestry, religion,
age, sexual orientation, sex, gender identity, veteran or military
service status, HIV -positive status, qualified disability, or on
the basis of any other status protected by law, and does not
discriminate in the administration of its education and admission
policies, scholarship and loan programs, employment practices or
co-curricular and other College-administered programs. Champlain
College will make reasonable accommodations for otherwise qualified
students, applicants for admission or employment, or employees.
Please contact the People Center at 802.651.5800 with questions
concerning the hiring process or future employment at Champlain
College, or if auxiliary aids or services are needed to apply for
employment at Champlain College.
Champlain College is committed to fostering an inclusive and
diverse community. Recognizing that diversity is both a reflection
of our world and a source of rich education, Champlain strives to
be diverse and inclusive in ways that reflect the world in which we
live and work. All members of the Champlain community are valued as
The College seeks candidates who, through their work and life
experiences, service to the community, teaching or research can
contribute to the diversity, inclusivity and academic excellence of
Champlain College. Please include information about how you would
contribute to these efforts and help to further this goal in your
letter of interest/cover letter.
In order to be considered for the position, you must upload a
EU Employee Data Protection Notice:
For more information and to apply, please go to