Number of Vacancies
Associate Director of University Centers
Student Union Assoc Dir (Inst)
Proposed Salary to be Offered
Appointment Percentage (Budget)
The Associate Director of University Centers is a full-time
professional staff position which is part of the Office of
University Centers within the Division of Student Affairs at the
University of Wisconsin-La Crosse ( UWL ). In conjunction with the
Director of University Centers, the Associate Director is
responsible for the daily business and financial management of the
University Centers department, assists with the oversight of the
daily operations of the Student Union & Whitney Center, serves
as the primary administrator for the University Dining Program and
the Dining Plan/ID Card program. The Associate Director will serve
as a member of the University Centers central leadership team and
will provide guidance on the long-term strategic plans for the
areas of oversight.
Please find below the elements of the job description for which
this position will be responsible:
Responsible for the business and finance operations of
Responsible for the oversight of budget development and
contractual management of University Centers
- Provide leadership, direction, and supervision of the general
business functions of University Centers, including staff and
office oversight of accounting/cash management, accounts payable
and receivable, technology, and equipment.
- Oversee the hiring, training, professional development,
evaluation, and daily operational oversight of professional and
student staff members in the areas of oversight.
- Provide oversight of the Union Information Center/Event Tickets
and Eagle ID/Dining Plan Office.
- Assist with the oversight of day-to-day operations of the
Student Union and Whitney Dining Center.
- Develop and uphold policies that guide the overall business
management and operations of University Centers.
- Serve as department liaison with campus partners including (but
not limited to): Business Services, University Budget, Information
Technology, Cashier’s Office, Financial Aid, Facilities Management,
Planning and Construction, Residence Life, and Recreational
Responsible for the day-to-day administration of the University
- In collaboration with the Director, assist in the development
and administration of outside vendor contracts including dining
services. This includes working with UW System Procurement from the
beginning of the RFB / RFP process through the contract
implementation and execution.
- Oversee the development of the University Centers annual budget
and 10-year project budget plan, including University Centers
Segregated Student Fees, University Dining, and revenue-generating
- Determine the annual pricing for student dining plans in
collaboration with UW System and University Administration.
- Advise University Administration on any additional proposed
expenses and the impact they will have on current and future annual
- Work closely with the University Budget Office to meet
deadlines and comply with university policies.
- Serves as a primary liaison with the contracted dining services
- Supervise and coordinate the marketing, sale, sign-up and
opening of meal plans, Dining Dollars and Campus Cash to student
and the university community.
- Supervision of the contract financial aspects of the program
including student billing, submission and payment of weekly board
bill, Dining Dollars verifications, and alcohol
- Ensure that quality standards are being met, in accordance with
the contract, in all residential, retail, and catering
- Development of policy regarding the campus dining program.
- Field and respond to all customer inquiries related to the
University Dining Program.
- Conduct assessment of customer service through surveys, focus
groups, and tabletop discussions. Develop plans to address customer
feedback and implement necessary changes to the program.
- Supervise and maintain University facilities and equipment used
by the food contractor.
- Prepare specifications and requisitions for equipment.
- Supervise the conference and summer camp meal plan/Early
Arrival/Dining Dollars program.
- Maintain a liaison relationship with the WIAA State Track
Coordinate the University ID/card access program.
Serve as a member of the University Centers leadership team.
- Develop procedures for taking student, faculty, staff and
specialty ID cards.
- Develop policies and procedures for replacing lost ID
- Maintain inventory on ID equipment and supplies.
- Coordinate with campus entities card access privileges.
Other duties as assigned by the Director of University
- In collaboration with other University Centers leadership team
members, create and maintain an inclusive environment free of bias
while leading and communicating in ways that champion equity,
diversity and inclusivity and meet the needs of an active and
diverse student body and campus community.
- Establish a positive collaborative working relationship with
university departments, students, auxiliary partners, and community
- Assist with the coordination of training and development for
student, graduate assistant, and full-time staff members.
- Assist in the establishment of the unit’s direction and
policies with specific emphasis on the areas of engagement,
leadership development, and student activities.
- Contribute to the development of the annual report, development
of strategic goals, and the assessment of established goals.
- Ensure the unit’s philosophy and direction permeates the
programs and services of the unit.
- Serves as advisor to the Segregated University Fee Allocation
Committee ( SUFAC ).
- Attend University functions of general importance to the
student body or the University.
- Serve on Student Affairs and University committees as
- Participate in regional and national Student Union and/or
Auxiliary Services Professional Associations.
Contingent Upon Funding
Is this position eligible for employment sponsorship, (H1B or
- Master’s degree in Higher Education Administration, Business
Administration, or related field from a regionally accredited
institution is required.
- Five (5) or more years of full-time experience working with
business/financial processes (including accounts payable and
accounts receivable), contracts, and/or daily operations of a
- Five (5) or more years of experience supervising full-time
professional, graduate assistant, and/or student staff
- Experience working with budget analysis, development,
implementation, and reporting.
- Ability to prioritize and multitask while exhibiting good
judgement and poise in a fast-paced environment.
- Possess exceptional interpersonal and communication skills,
strong organizational skills, the ability to manage multiple
priorities, and the willingness to work and communicate in a highly
- Possess a commitment to diversity, equity, and
- Available to work occasional night, weekend, and holiday
- Experience preparing, reviewing, negotiating, and executing
- Experience overseeing the business aspects of a comprehensive
dining program (residential, retail, and catering.
- Experience working with point of sale and/or campus card
management system (such as CBORD ).
- Experience developing and executing a comprehensive business
- Experience working in a higher education setting, preferably at
a public institution.
- Understanding of the importance of collaboration within the
unit and the university.
- Ability to problem solve and readily adapt to change.
- Ability to use and adapt to current technology and new
technology and software.
- Ability to interact effectively with faculty, staff, student,
and external groups.
UWL provides reasonable accommodations to qualified individuals
with disabilities who are employees or applicants for employment.
Employment opportunities will not be denied because of the need to
make reasonable accommodations for a qualified individual with a
disability. If you need assistance or accommodation in applying
because of a disability, please contact email@example.com
608.785.8013. This job announcement and other material on this site
will be made available in alternate formats upon request to an
individual with a disability.
All position descriptions are required to provide physical demands
and working condition/environment and may not be published in the
job announcement. For information on the physical demands and/or
working conditions/environment for this position, please contact
Human Resources at firstname.lastname@example.org
Working conditions and environment
INFORMATION ABOUT YOUR POTENTIAL BENEFITS
- On occasion, this person must be able to work extended
- Some night and weekend hours are required.
- Travel for professional development is possible.
You may potentially be eligible for benefits that could add an
additional 40%+ to the overall financial package from the
- excellent flexible health insurance with low co-pays and good
- paid holidays and sick days.
- sick leave may be converted at retirement to pay for health
insurance post-work at UWL .
- after 5 years of employment, you become vested in our
retirement system which ensures income post-career.
- benefits at UWL are highly competitive with local industry and
some of the strongest in state and nation.
Learn more at:
Benefit eligibility is determined at point of hire. This
information is provided for illustrative purposes only. Benefits
are also pro-rated based on the appointment percentage.
Information about UWL and the Surrounding Region
The University of Wisconsin-La Crosse (UW–La Crosse) provides a
challenging, dynamic, and diverse learning environment in which the
entire university community is fully engaged in supporting student
success. Grounded in the liberal arts, UW-La Crosse fosters
curiosity and life-long learning through collaboration, innovation,
and the discovery and dissemination of new knowledge. Acknowledging
and respecting the contributions of all, UW-La Crosse is a regional
academic and cultural center that prepares students to take their
place in a constantly changing world community.
For more than a decade UW-La Crosse has been named one of
Kiplinger’s 100 Best Values in Public Universities and has appeared
prominently on theU.S. News & World Report
“America’s Best Colleges” for more than 15 years, and is ranked #4
on its list of the Best Regional Public Universities in the
With a student population of roughly 10,500, the university offers
91 undergraduate programs, 21 graduate programs, and 2 doctoral
programs through the following three colleges, the College of Arts,
Social Sciences, and Humanities, the College of Business
Administration, and the College of Science and Health, as well as
the School of Education. There are over 600 full-time faculty and
instructional academic staff, 75 percent of whom hold terminal
degrees. UW-La Crosse boasts a retention rate (freshmen returning
as sophomores) of 84 percent, graduation rate (degree within six
years) of 70 percent, and is among only 12 institutions cited
nationally by the American Association of State Colleges and
Universities for its success in linking campus culture and
university leadership to outstanding graduation rates.
UW-La Crosse’s strategic plan Sustaining Excellence continues to
move our community forward through its four pillars: increasing
community engagement, achieving excellence through equity and
diversity, investing in our people, and advancing transformational
education. More information about the ongoing work of Sustaining
Excellence is available at www.uwlax.edu/info/strategic-plan
The UW-La Crosse campus is in southwestern Wisconsin, nestled in a
residential area of the City of La Crosse and positioned as part of
a larger metro area with a population close to 140,000. The area,
known as the 7 Rivers Region, is famous for its exceptional natural
beauty which includes the Mississippi River on one side, majestic
bluffs on the other, and views of rolling farmland and forested
valleys in between. Abundant water, woodlands and varying terrain
provide ample opportunities for year-round outdoor recreation. Only
a couple of hours from Minneapolis or Madison, La Crosse enjoys the
affordability and charm of small town living with larger city
benefits. Three colleges, two world-class medical institutions, the
La Crosse Symphony Orchestra, a restored nineteenth century
downtown business district, and a number of galleries and art
centers have made La Crosse a regional center for culture,
entertainment, medical care, shopping, sports and recreation. More
information about the La Crosse metro area can be found here:
Choose La Crosse
Learn more about UW-La Crosse here:
The University of Wisconsin-La Crosse is an equal opportunity and
affirmative action employer committed to assembling a diverse,
broadly trained faculty and staff. We strongly encourage women,
minorities, people with disabilities and veterans to apply. UWL, in
compliance with applicable laws and in furtherance of its
commitment to fostering an environment that welcomes and embraces
diversity, does not discriminate on the basis of race, color,
national origin, religion, sex, sexual orientation, gender
identity/expression, disability, or protected veteran status.
UW-La Crosse’s diversity and inclusion efforts are guided by our
adherence to Inclusive Excellence. We define Inclusive Excellence
as “… our active, intentional and ongoing commitment to bridge
differences with understanding and respect so all can thrive." The
goals of Inclusive Excellence are to increase the retention of
diverse faculty, staff and students while encouraging a campus
climate that is inviting and welcoming to all. UW-La Crosse strives
to promote acceptance of all facets of diversity from racial/ethnic
diversity to diversity of thought and experience. UW-La Crosse
ranks 6th nationally among the Top LGBTQ -Friendly Colleges for
2018-19 by AffordableCollegesOnline.org ( ACO ).
Annual Security and Fire Safety Report (Clery Act)
For the UWL Annual Security and Fire Safety Reports (i.e., Clery
Report), which includes statistics about reported crimes and
information about campus security policies, see
contact the University Police Department at 608.785.9000.
Student Affairs Division
Description of College / Department / Program / Division /
The Division of Student Affairs’ role is to enhance and support
students learning experience here at UWL . We work closely with
faculty, staff, community members, alumni and most importantly,
students to provide quality programs and services which promote
learning, leadership, involvement, service and the celebration of
diversity. The Division includes a number of departments:
Admissions and Recruitment, Campus Child Center, Counseling and
Testing, Student Health Center, Intercollegiate Athletics,
Recreational Sports, Residence Life, Student Life, University
Centers, and the Vice Chancellor & Dean of Students office. The
staff of the Division is truly student-centered and concerned about
the holistic development of the student.
University Centers serves the community by providing a welcoming
environment that facilitates learning opportunities, embraces
diversity, and enriches the campus experience. University Centers
provides operational oversight to the Student Union, the Whitney
Dining Center, the Center for Organizations, Vision, and Engagement
(the COVE ) and the Leadership and Involvement Center ( LIC ).
University Centers also provides a wide variety of services,
spaces, and amenities including the Information Center, Eagle ID
Program, Dining Plans, Campus Food Pantry, and more.
Posting Detail Information
Posting Detail Information
Continuous Recruitment First Review Date
This is a continuous
recruitment. Applicants will be reviewed as they are received and
continue until the position is filled.
Confidentiality of Applicant Materials
UWL is a state agency and subject to Wisconsin’s Open Records Law.
UWL will not, however, reveal the identities of applicants who
request confidentiality in writing except as may be required by
Wisconsin’s Open Records law. In certain circumstances, the
identities of “final candidates” and/or the identity of the
appointed applicant must be revealed upon request.
CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment
screening which includes a criminal background check, work
authorization, and verification of education. It will also require
you and your references to answer questions regarding sexual
violence and sexual harassment.
Position Contact Name
Kyle Burke, Director of University Centers
Position Contact Email
Required fields are indicated with an asterisk (*).
- * The University of Wisconsin System will not reveal the
identities of applicants who request confidentiality in writing,
except that the identities of finalists must be revealed upon
request. See Wis. Stat. §. 19.36(7).
- I wish for my name to remain confidential until the university
is no longer able to do so.
- I waive my right to keep my name confidential through the
- * Are you currently employed by or have you been employed by a
UW System institution or a State of Wisconsin agency during the
last seven (7) years? Please answer yes or no. If yes, provide the
institution or agency name, your supervisor and contact
information, including phone number and email address.
- * After you retire from a Wisconsin Retirement System (WRS)
employer, you may return to work with a WRS employer as a rehired
annuitant, provided certain requirements are met. There are no
restrictions on what type of position a rehired annuitant can hold.
Under the WRS, there is no limit to how much you may earn as a
rehired annuitant. (Learn more:
Are you currently collecting an annuity from the Wisconsin
Retirement System, (WRS)?
- * Are you an alum of the University of Wisconsin-La Crosse?
- * Are you legally eligible to work in the United States?
- * Will you now or in the future require visa sponsorship for
employment at the University of Wisconsin-La Crosse? (UW-L and UW
System institutions pay for some or all of the sponsorship costs.
Some candidates may require an H1B or another form of employment
sponsorship to work in the US. This question is asked so that if
you are the successful candidate, Human Resources can work with
your work unit to begin the process of obtaining this visa).
- Yes, I will require sponsorship prior to employment.
- Yes, I will require sponsorship for continued employment if
- No, I do not require sponsorship and am eligible to work in the
- * Were you ever found to have engaged in any sexual violence or
sexual harassment in a previous work assignment? (Required under UW
System Administrative Policy 1275)
- * Are you currently under investigation or have ever left
employment during an active investigation in which you were accused
of sexual violence or sexual harassment? (Required under UW System
Administrative Policy 1275)
- * Please provide your most recent employer, supervisor name and
contact information, including phone number and email address.
(Pursuant to UW System Administrative Policy 1275, UW System
requires reference checks related to sexual harassment and sexual
violence to be conducted at a minimum with a final candidate’s most
recent employer and with all previous UW System institution and
State of Wisconsin agency employers from the past seven years. UW-L
will notify you prior to contacting your supervisor).
(Open Ended Question)
- * How did you hear about this employment opportunity?
- Chronicle of Higher Education Web Site
- Discipline-Specific Publication/Web Site
- HERC Web Site
- HigherEdJobs.com Web Site
- Job Center of Wisconsin Web Site
- Minority Publication/Web Site
- University of Wisconsin - La Crosse Social Media (i.e.
Facebook, LinkedIn, Twitter)
- University of Wisconsin - La Crosse Web Site
- La Crosse Tribune
- Personal Referral
- WinonaDailyNews.com, LaCrosseTribune.com, ChippewaHerald.com,
Journaltimes.com, Kenoshanews.com, Madison.com
- Department of Workforce Development (WISC)
- Resume/Curriculum Vitae
- Cover Letter/Letter of Application
- Reference Contact Information