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[C23-046] Administrative Faculty Program Associate

Central Connecticut State University
New Britain, Connecticut
Salary is commensurate with education and experience.
Posted Date
May 15, 2023

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Position Type
Administrative, Business & Administrative Affairs
Employment Level
Employment Type
Full Time


Administrative Faculty Program Associate

Bursar’s Office


Central Connecticut State University invites applications for an Administrative Faculty Program Associate within the Bursar’s Office.  This position is responsible for reviewing outstanding balances as well as payments of overdue accounts.  In addition, referring customers to appropriate contacts and responding to student inquiries to help resolve account delinquencies. 

Supervision Received:

Works under the immediate supervision of an employee of higher grade.

Supervision Exercised:  

Incumbents of this class are not assigned lead or supervisory duties.  Incumbents may provide basic direction to Student Workers, Graduate Assistants, Graduate Interns, and/or Cooperative Educational Interns.

Position Responsibilities:

Performs a variety of basic operational duties in the Bursars office.

Performs a variety of increasingly difficult duties as knowledge, skills, and abilities are acquired of unit and/or programmatic operations, processes and procedures.

Participates and assists in a variety of learning and outreach opportunities such as various programs and events pertaining to the department including Recruitment Fairs, Admitted Students Day, Commencement, Student Fairs and Orientations.

May assist employees of a higher grade in the completion of routine assignments such as planning, coordinating, preparing, and executing services completing special projects and other day to day functions that may arise.

May conduct outreach and or other customer service functions.

May draft correspondence or other communications including media.

May provide basic direction or support to Students Workers, Graduate Assistants, Graduate Interns, and/or Cooperative Educational Interns.

May collect, analyze and maintain data, databases and other record keeping; prepare and present reports.

Performs other duties and responsibilities related to those above which do not alter the basic level of responsibility of the position.

Knowledge, Skills and Abilities:

Knowledge, skills, and abilities attributed to a formal educational program of study:


  • Knowledge of and ability to apply principles and practices of Bursar’s Office;
  • Demonstrated technical skills;
  • Knowledge of and ability to apply Federal and State laws and regulations as well as University and BOR/CSCU policies and procedures;
  • Knowledge of and ability to apply best practices of designated unit and/or program;
  • Considerable ability to use appropriate equipment, computerized systems, platforms and software; Considerable interpersonal and presentation skills;
  • Considerable oral and written communication skills;
  • Considerable ability to collect, analyze and prepare data;
  • Considerable ability to prepare reports and other materials.

Work Environment:

Incumbents typically perform their work indoors, on campus, and in-person; may be required to work evenings and weekends; may be required to work outdoors; may be required to lift equipment, educational, training or other materials; may be exposed to some risk of injury from equipment and/or in the engagement in technical services.

Minimum Qualifications:

  • Bachelor’s degree from an accredited institution in related area.
  • Two (2) years of professional experience in the performance of entry level duties as assigned to designated unit and/or program. Note: Graduate Intern and/or Graduate Assistant experience in the area of study and/or practice of the designated unit and/or program shall be prorated as appropriate.
  • Substitution Allowed: Successful completion of an approved Administrative Faculty Trainee program shall substitute for minimal qualifications.
  • Credentials and/or experience substantially comparable to the above may also be considered. 
  • Certifications and successful completion of training programs may be required prior to or during appointment.

The University: The largest of Connecticut’s regional comprehensive universities, Central currently enrolls over 10,000 students. A third of its undergraduates are students of color, the largest group being Hispanic. Ninety-six (96%) percent of the students are from Connecticut. For more information about Central Connecticut State University, please visit

The Community: Located nine miles southwest of Hartford, New Britain is a city of approximately 72,000. Part of the Greater Hartford area of 1.2 million residents, New Britain is centrally located in the state and is within easy reach of much of Connecticut and several metropolitan areas. Nicknamed “the Hardware City” for its rich industrial heritage, it is home to Stanley Black & Decker. Important cultural institutions include the New Britain Museum of American Art and Walnut Hill Park, designed by Fredrick Law Olmstead. New Britain’s population is characterized by a high degree of racial and ethnic diversity. Currently, the U.S. Census Bureau estimates 70% of the population as White, 13% as Black or African American, 3% as Asian, and 0.2% as American Indian or Alaska Native. Currently 4.6% of New Britain’s population identify themselves in more than one racial category and 43% of New Britain’s population identify themselves as Hispanic or Latino. Fifty percent (50%) speak a language other than English in the home and 19% were born internationally. Significant portions of its population come from Puerto Rico and Poland or consider themselves to be from the African-American, Italian, or Irish ethnic backgrounds. In addition to all that greater Hartford provides, New Britain is 40 minutes from Springfield, Massachusetts two hours from Boston, and two hours from New York City. It is also part of the Hartford-Springfield “Knowledge Corridor” and, therefore, within easy driving distance of a host of private and public institutions of higher education and many cultural opportunities.

Application and Appointment: Applications must be received by May 26, 2023.

To begin the application process please visit CCSU HR Job Opportunities. Select job [C23-046] Administrative Faculty Program Associate and click on the Apply button and submit the following documents:

  • Letter of interest addressing qualifications for the position
  • Current resume
  • Names of three professional references including their email address and telephone numbers

The Administrative Faculty Program Associate is compensated at the Administrator 2 salary level in accordance with the State University Organization of Administrative Faculty (SUOAF) Collective Bargaining Union Agreement. For more information, please visit the 2021-2025 SUOAF Collective Bargaining Union Agreement .

The State of Connecticut and Central Connecticut State University are proud to offer its employees competitive wages and a wide range of fringe benefits including voluntary and supplemental benefits.

Fringe benefits include personal, vacation and sick leave, paid holidays, medical, dental, and prescription plans, group life insurance, a choice of retirement plans, retirement health care, tuition waiver for employee and eligible dependents at any of the Connecticut State Universities (Central, Eastern, Southern or Western) as well as an array of voluntary and supplemental benefits such as Deferred Retirement Compensation plans, Dependent Care Assistance and Medical Flexible spending accounts, long term and short term disability plans.

For more detailed information, please visit CCSU Human Resources

Incomplete or late applications will not be considered. Emailed and mailed applications will not be accepted. Please redact any personally identifiable information (i.e., Social Security number, date of birth, marital status, country of origin) from any documents submitted. Please ensure your Social Security Number is not listed on any documents submitted.

For more information, contact Victoria Chandler, Search Committee Chair, at 860-832-2014 or

As an affirmative action employer, Central Connecticut State University actively seeks and encourages applications from women, minorities, persons with disabilities, and individuals with protected veteran status. The University provides reasonable accommodations to qualified individuals with disabilities upon request.



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