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Executive Director, Advancement Services

Employer
Wentworth Institute of Technology
Location
Massachusetts, United States
Salary
Salary Not Specified
Date posted
May 15, 2023

Position Details

Classification Information

Classification Title

***New Job Title

Position Information

Position Title

Executive Director, Advancement Services

Position Number

Department

Institutional Advancement

Job Description Summary

Wentworth Institute of Technology seeks a new Executive Director of Advancement Services

The ED, Advancement Services will be a visionary, entrepreneurial, results-oriented, and highly collaborative advancement operations professional to develop and lead Wentworth’s office of advancement services. Reporting to the Vice President of Institutional Advancement & External Relations and serving as a member of the IAER Senior Management Team, the Executive Director of Advancement Services is responsible for leading CRM database use and management, data integrity, prospect research, report generation and gift processing. The executive director will have deep familiarity with advancement CRMs and/or have the aptitude, capacity and inclination to learn and become the division’s in-house resource for most CRM questions.

The Executive Director provides leadership and strategic oversight of the Advancement Services team, working collaboratively with the Vice President and senior leadership team in planning and achieving the University’s Advancement goals. The Executive Director builds, sustains, encourages, and supports productive relationships with and among colleagues in Advancement, External Relations and elsewhere at the University. They develop and implement policies, practices, and systems across Advancement, facilitating the effective and efficient performance of the Advancement Services unit and individual staff, and promoting the pursuit of excellence in all aspects of Advancement’s work.

Responsibilities include:
  • Define and implement services, processes, tools (including but not limited to Slate CRM ) and policies for Advancement Services and ensure appropriateness, relevance, and integration across Advancement, in support of major gifts, annual giving, alumni engagement, industry and government relations, university events and donor relations and stewardship.
  • Serve as the department’s in-house resource for questions regarding Slate for Advancement; developing partnerships with other institutions utilizing Slate to ensure the division is up to speed on best practice and troubleshooting.
  • Develop and oversee the Advancement Services functions and team members, including strategic planning and deployment of financial and staffing resources; establishing and measuring annual plans, goals, and performance metrics (KPIs); ensuring clarity, privacy, integration and timeliness of data and sensitive information; efficiency of reporting and performance metrics; effectiveness of database and other technology supporting the operations.
  • Provide management oversight and support to direct reports in assigned functional areas including CRM database management, reporting and analytics, prospect research, and gift processing.
  • Ensure compliance with federal and state laws, Donor Bill of Rights, CAE, AFP, CASE and other industry guidelines, best practices and standards.
  • Work in tandem with Advancement and External Relations colleagues to initiate and maintain a user-friendly CRM database that meets the needs and expectations of advancement, alumni engagement, donor relations and stewardship, and events staff.
  • Conduct a thorough analysis of the current database, in collaboration with the Vice President, to determine its efficacy and make a documented case for an alternate system should that be the recommendation to the President and Executive Leadership team as a result of this process.
  • Lead and support continued development of Advancement Services as a key strategic partner in the success of colleagues across Advancement and External Relations.
  • Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop, and manage staff to ensure that a qualified staff exists to meet group objectives.
  • Create, maintain, document, and update administrative systems and policies to manage daily operations for Advancement.
  • Liaise with Technology Services and Finance and adhere to IRS regulations pertaining to processing & receipting of gifts.
  • Oversee the creation and distribution of reports for Advancement colleagues, Board of Trustees, President’s office and other internal and external constituencies as needed.
  • Train division personnel on CRM database, software and relevant Advancement platforms and procedures.
  • Advise Advancement and External Relations on best practices for utilizing the Advancement database to accomplish departmental goals.
  • Manage Advancement benchmarks against aspirational peers and prepare regular comparison and progress reports including managing the VSEC management checklist reports and annual updates
DIVERSITY, EQUITY, AND INCLUSION

In order to achieve its greatest potential and fulfill its responsibilities as an institution of higher education, Wentworth Institute of Technology is committed to reflecting the diversity of the City of Boston, the region, and the larger society. Inclusive excellence is the bedrock of Wentworth’s campus culture, a culture in which every member of the university community is included, engaged, and valued. To grow and reach its full potential as a 21st century university, Wentworth must achieve inclusive excellence in every aspect and at every level of university life. Within the larger context of diversity, equity, and inclusion, Wentworth is pursuing many ongoing initiatives including examining gender equity; improving retention and graduation rates of Black and Hispanic students; increasing enrollment of women students and the hiring of women faculty and staff; providing supportive environments for veterans, students with disabilities, and international students; joining the Leading for Change Higher Education Consortium (2013); opening the Center for Diversity and Social Justice Programs (2015); and creating the Women’s Caucus (2017). Wentworth will achieve inclusive excellence by intentionally embedding inclusion in every policy, practice, and individual behavior. This will help ensure that every member of the Wentworth community can reach their full potential. Specifically, Wentworth will build organizational structures that support inclusive excellence; integrate inclusive practices; and improve access and demographic representation.

ABOUT WENTWORTH

Wentworth Institute of Technology ( WIT ), a recognized leader in STEM and design and management education, was founded in 1904 as post-civil war industrial expansion, urbanization, and immigration created the need for new economic and employment opportunities. WIT is known for its co-operative education opportunities for students and its focus on career and resume building through hands-on learning in the field. The nationally ranked institute offers bachelor’s and master’s degrees aligned with the needs and demands of the 21st century workforce. WIT enrolls approximately 4,516 students, of which 4,341 are undergraduates, in five newly established schools: Architecture and Design; Computing and Data Science; Engineering; Management; and Sciences and Humanities. The institute is one of five colleges forming the Colleges of the Fenway. This collaboration with the Massachusetts College of Art and Design, Massachusetts College of Pharmacy and Health Sciences, Emmanuel College, and Simmons College expands academic opportunities and choices through cross registration, and enhances the student and faculty environments of the individual institutions while retaining the unique and special qualities of each of the five colleges. While hands-on, action-oriented learning is a relatively recent addition to many college curricula, it has been the powerful, pervasive, and professionally relevant core of Wentworth’s programs for more than a century. Today WIT offers the educational programs for which there is strong labor market demand; integrates applied learning through curricular and co-curricular engagement; serves as a school of opportunity for first-generation college students, men and women from lower-income and working-class families, veterans of war, urban youth, and women breaking barriers in technical fields; attracts and retains highly dedicated faculty and staff; and creates and sustains strong institutional and community partnerships. All these factors enable Wentworth to produce graduates who consistently bring extraordinary value to their organizations and to the world.

Inclusive Excellence at Wentworth:
Wentworth Institute of Technology is committed to diversity, equity, and inclusion in all University programs and activities. The University does not discriminate based on race, color, national origin, sex, sexual orientation, religion, disability, age, genetic information, gender identity, veteran status or any other category protected by law. All qualified applicants will receive consideration.


To find out more about the Wentworth’s commitment to Diversity, Equity and Inclusion, please visit the website https://wit.edu/about/diversity.

All applicants have the right to accessibility support and accommodations. To request accessibility support or accommodations, contact the Executive Director of Equity and Compliance, Catlin Wells, at wellsc1@wit.edu


How to Apply :
Interested applicants should apply at https://jobs.wit.edu . Please submit required documents.

Minimum Education Required

Bachelor's degree

Preferred Education

Minimum Work Experience Required

6-8 years

Preferred Work Experience

Minimum Knowledge Required

Working knowledge of fundamental concepts, practices and procedures and ability to apply in varied situations. Uses instructions and guidelines to perform the job safety function. Periodic training will be required.

Preferred Knowledge

Advertised Minimum Qualifications
  • Experience in higher education, advancement services, database management and prospect research, analysis and reporting.
  • Experience with Slate for Advancement or other advancement CRMs
  • BA required with 6-8 years of experience
  • A proven track record collaborating effectively with key stakeholders to develop and refine business practices.
  • Experience hiring and managing teams.
  • Comprehensive knowledge of or related experience with development operations, CRM database management and reporting, gift processing and prospect research.
  • Superb skills in communication, negotiation, emotional intelligence, organizational thinking and judgement
  • Proven ability to build from the ground up, take initiative, lead others, think strategically and collaborate toward productive outcomes
Advertised Preferred Qualifications
  • MA or graduate degree
Salary Range

Posting Detail Information

Posting Number

S00813

Job Category

Professional
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Boston.com
    • Higheredjobs.com
    • Colleges of the Fenway site
    • Wentworth site
    • Studentaffairs.com
    • Chronicle of Higher Ed.
    • NE HERC
    • El Mundo
    • Sampan
    • Bay State Banner
    • Colors Magazine
    • AcademicKeys
    • ACM.org
    • CRA.org
    • IEEE.org
    • Academicjobsonline.org
    • Referral
    • Other
    • Mathjobs
  2. * Wentworth defines inclusive excellence as 'Actively and intentionally cultivating a diverse and culturally competent institution where each member has the opportunity and support to reach their full potential and make contributions to our campus community and beyond.' Please provide an example of how you have exemplified inclusive excellence in an educational or professional setting.

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

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