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Supervisor, Basic Needs

Riverside Community College District
California, United States
Salary Not specified
Posted Date
May 12, 2023

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Position Type
Administrative, Student Affairs, Disabled Student Services
Employment Level
Employment Type
Full Time

Supervisor, Basic Needs & Wellness (Student Health & Psychological Services)- Riverside City College

Department: Health Services (R)
Position Type: Classified Management/Supervisor
College/Campus: Riverside
Physical location of the position: Riverside
Employment Type: Full-Time
Position Length: 12-month
Salary Range: Grade O
Salary Amount: $93,895 - $114,316
Salary Type: Annual
Is this position categorically (grant) funded? Yes
If categorically (grant) funded, date funded through: This grant is currently awarded through 06/30/2023, however funding is on a year to year basis.

Department Specific Needs:

Job Description

Under the supervision of the area administrator, supervises and coordinates the day-to-day operations of Basic Needs and Wellness including the planning, organization, coordination and oversight of the wellness center and related activities; develops partnerships with internal college departments and programs and community resources to provide solutions addressing basic needs and wellness insecurity affecting student success and persistence.

Supervises Classified Employees(s), Short-Term employees(s) and/or student workers(s).


A bachelor's degree from an accredited college in social sciences, social services, public or higher education administration, or a related field and three years of progressively responsible experience working in a community agency, community college or other public educational setting addressing basic needs or related services, including planning and implementing programming, and six months of formal or informal supervisory experience.

A master's degree in the above listed educational areas is preferred.
Experience: Knowledge Of:
1. Student services policies, procedures, and practices in higher and K-12 education;
2. Community organizing and support building;
3. Interpersonal communication strategies;
4. Psychosocial issues affecting student success in higher education;
5. Basic supervisory or leadership principles;
6. Demonstrated knowledge of and implementation of diversity, equity, inclusion, and antiracism efforts in an educational setting.
7. Screening and interviewing techniques for the purpose of determining program eligibility for students from diverse ethnic and socio-economic backgrounds.
8. Pertinent federal, state, and local laws, codes, and regulations including applicable sections of the State Education Code and other legal requirements related to the basic needs program.

Ability To:
1. Understand, interpret, and apply college policies, rules and regulations;
2. Develop policies, procedures, and guidelines for students;
3. Supervise, coordinate, and plan the work of staff;
4. Effectively communicate, orally and in writing, with a diverse student population and college community;
5. Present to community organizations, students, private partners, and related groups concerning the basic needs and wellness program;
6. Utilize and leverage technology to communicate with students;
7. Maintain program budget and expenditure oversight;
8. Communicate in a friendly and helpful manner to students in distress and/or in need of assistance;
9. Establish and maintain effective relationships with students, faculty, staff and the community;
10. Understand student needs and make appropriate and timely referrals.


Possession of a valid driver's license and must have, and be able to maintain, a driving record acceptable to the District's insurance carrier.

Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff and the community.

CONTACTS: Co-workers, faculty, students, administrators, other departmental personnel, parents, K-12 Partners, high schools, community organizations, and the general public.


Must possess the mobility to work in a standard office setting and use standard office equipment, including computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This classification primarily works in an office and standing in and walking between work areas is occasionally required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

The functions of this classification must be performed by the incumbent with or without reasonable accommodations.


Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may be required to travel in the course of performing the duties of their position. Employees may interact with upset students/clients, staff, and related personnel in the course of performing their duties.

The Riverside Community College District is an equal opportunity employer and recognizes the need to provide reasonable accommodations to employees with disabilities. For more information, contact (951) 222-8039


The duties listed below are only intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
1. Oversees the development of resources, programs, events, and services to support students' basic needs and overall wellness including housing, food, psychosocial needs, and employment; establishes local and regional collaborative relationships and partnerships with business entities, community organizations and non-profits, and local educational agencies pertaining to student basic needs; implements and ensures that all grant and partnership agreement rules, contract language, and outcomes are met.
2. Plans, organizes, and coordinates the activities and services of the basic needs program area/center; coordinates with other campus student support departments and program areas to connect at risk and in need students to available services; ensure activities and operations comply with basic needs and wellness program requirements.
3. Participates in the development and implementation of goals, objectives, policies, and priorities for the basic needs and wellness program areas; works with leadership and across departments to research, implement, and administer policies, procedures, and adaptive business practices and processes; develops and maintains handbooks, forms, and related policies and procedures for program clients and client-support staff.
4. Monitors the program budgets and expenditures; makes recommendations regarding allocation of resources and expenditure of funds; ensure that fund spending and purchases are consistent with grant stipulations, community partnership agreements, college and District policies, and applicable guidelines.
5. Coordinates college-wide food pantry efforts, including staffing and work direction to staff, volunteers, and student workers; coordinates or participates in coordinating the ordering, pick up, receiving, and stocking of food items; maintains food quality controls; provides clients and client support staff with emergency or supplemental food resources outside of food pantry hours.
6. Plans, organizes, schedules, and conducts orientations, workshops, seminars, class presentations, meetings, and other activities related to the basic needs and wellness program areas; plans joint events and participates in planning and implementation meetings with other college and District departments and programs, and business and community representatives; arranges and confirms speakers; reserves facilities and make other necessary arrangements.
7. Maintains a directory of crisis and long-term support services for staff and students to reference, including mental and/or physical health services on and off campus, emergency or long-term housing solutions, financial assistance, and related resources offered by community organizations, county/city agencies, and the District.
8. Serve as a representative on various committees and other basic needs and wellness related projects associated with the program; identifies and expands on existing partnerships between departments, colleges, and organizations.
9. Provides training, information, assistance, referrals, and case management services regarding the basic needs and wellness program area to students, staff, and the general public; ensures students are referred to appropriate support services and interprets and explains program applications, policies, procedures, requirements, and restrictions; develops promotional and informational materials for distribution on and off campus; maintains assigned resource material and library.
10. Collects, compiles, tabulates, and records narrative, statistical, and financial data and other information; compiles information from various sources and prepare appropriate forms, schedules, and reports; utilizes reports, outcomes, and generated data to identify service gaps and works with applicable internal and external partners bridge gaps between student needs and available resources.
11. Establishes and maintains program records including student records; develops systems and procedures to ensure the appropriate maintenance of complex, interrelated files containing confidential student information.


This is a Classified Management position with vacation, 22 days annually; and paid accruable sick leave, 12 days annually. A pro-rata reduction will be made for employees working less than full-time and less than 12 months. The District provides a health and welfare benefit package for employees and legal qualifying dependents.

The work location and assignment within a job classification is determined by the District and may be subject to change.

All offers of employment will be contingent upon the availability of funds and approval by the Board of Trustees.

The Riverside Community College District is an equal opportunity employer and recognizes the need to provide reasonable accommodations to employees with disabilities. For more information, contact (951) 222-8039.

The Riverside Community College District complies with all federal and state rules and regulations and does not discriminate on the basis of ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law. This holds true for all District employment opportunities. Inquiries regarding compliance and/or grievance procedures may be directed to the District's Title IX Officer/Section 504/ADA Coordinator. Harassment of any employee/student with regard to ethnic group identification, national origin, religion, age, gender, gender identity, gender expression, race, color, ancestry, genetic information, sexual orientation, physical or mental disability, or any characteristic listed or defined in Section 11135 of the Government Code or any characteristic that is contained in the prohibition of hate crimes set forth in subdivision (1) of Section 422.6 of the California Penal Code, or any other status protected by law, is strictly prohibited. The Title IX Officer, Section 504/ADA Coordinator for the District is Ms. Lorraine Jones, located at 3801 Market Street, Riverside, CA 92501. Telephone Number is: (951) 222-8039.
Work Hours/Work Days for Classified and Hourly Positions Only:

Required Applicant Documents:
Resume or Curriculum Vitae
Cover Letter
Bachelors or Equivalent Transcript

Effective Employment Date: Anticipated Start Date: July 2023
Application Deadline: Open Until Filled
Special Comments: IMPORTANT NOTICES:
**First review of applications is May 23rd and every two weeks thereafter, until the positions are filled.**

*It is anticipated that interviews will occur sometime during the 2nd or 3rd week of June.
Please note: The selection process typically concludes within four to six weeks from the closing date. There are, however, exceptions to this general guideline. Status updates will be made throughout the process. Please refer to your account for any updates to the status of your application.

* An electronic, RCCD on-line application must be completed to be considered. All portions of the application must be entirely filled out with all information qualifying an applicant for the position. Listing "see resume" or a similar statement is not acceptable. Only information on the official RCCD application (not resumes) will be considered to determine whether an applicant meets the minimum requirements for the position for which he/she is applying.

* All supporting materials, required or optional, must also be in electronic formats and attached to the electronic, on-line application when applying. Supporting materials are only accepted as Adobe Acrobat (.pdf) or Microsoft Word files and must be less than 2 MB in size.

* An application will not be considered complete unless ALL REQUIRED DOCUMENTS are electronically attached to the application by the Application Deadline date. An incomplete file may subject the candidate to disqualification.

* Paper applications and supporting materials, including letters of recommendation, WILL NOT be accepted! All documents must be submitted electronically with the online application.

* Letters of reference, IF REQUIRED, must be NON-CONFIDENTIAL and submitted electronically when applying on-line.

* Interested candidates must apply by the deadline listed above by 8:00 p.m., Pacific Standard Time.

* The Riverside Community College District does not require testing at the initial application filing period. As you progress through the selection process, you may be required to perform a job-related test based on the needs of the work area for which you are being considered.

* The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Diversity and Human Resources at (951) 222-8595 for assistance.
Application Types Accepted: Classified/Management/Confidential Application

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