Administrative Assistant for Care

Administrative Assistant for Care & Accountability

Amherst Campus
Full Time
JR3889

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Administrative Assistant for Care & Accountability position. The Administrative Assistant for Care & Accountability is a full-time, year-round, on-campus position, starting at $20.93 per hour. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they demonstrate competencies that support this broadly diverse community.

Reporting to the Associate Dean of Students (“Associate Dean”), the Care & Accountability Administrative Assistant (the Assistant) coordinates and performs a wide variety of activities that increase efficiency, supports the work of the Care & Accountability Team, and ensures the smooth operation of the Student Care team and Community Standards.

All members of the Division of Student Affairs are active members in fostering a diverse workforce, improving diverse student experiences, and participating in the College's efforts to create a respectful, inclusive, and welcoming work environment. We welcome candidates who are active problem solvers, eager to improve the student experience, and curious about innovative solutions to both challenging, and routine tasks.

Summary of Responsibilities:

Office Support

• Serves as first point of contact for the Care & Accountability Team, frequently interacting with a diverse group of students, staff, faculty, and families in a fast-paced environment
  
• Fosters a warm, inclusive, and professional office environment, acting as a key information resource and facilitator of referrals to the appropriate persons/departments
  
• Relies upon good judgment to assess the urgency of requests and takes appropriate action, maintaining a high degree of sensitivity and confidentiality at all times
  
• Appropriately triages situations and issues presented by staff, faculty, and external constituents to appropriate staff members for resolution
  
• Establishes and maintains confidential files and databases to ensure organization, completeness, accuracy, and accessibility of information regarding a variety of student processes administered by the Care & Accountability Team
  
• Schedules some appointments, meetings, programming, and major office recurring activities
  
• Assists with the production of office brochures/marketing materials (posters, flyers, door hangers, etc.)
  
• Updates and edits the webpage
  
• Assists with updates to the Student Code of Conduct and the Administrator-on-Call Manual
  
• Supervises a diverse student staff team, including: hiring, scheduling, and workload management
  
• Assists with purchasing, invoicing, and recording financial transactions
  
• Assists in preparation of annual report and other reports and analyses as requested
  
• Provides back-up to the Housing & Operations Assistant and the Residential Engagement and Wellbeing Assistant as needed
  

Community Standards Support

• Completes an array of confidential administrative tasks in support of the maintenance of the honor code, community standards of behavior, and informal and formal adjudications of conflicts that arise
  
• Administratively supports the selection, training and utilization of the Community Standards Review Board
  
• Enters case information and stewards case completion via Maxient (digital case management module)
  
• Implements logistics for Student Conduct Hearings
  
• Assists in the creation, preparation, and dissemination of training materials for the Community Standards Review Board and Advisors
  
• Responds to inquiries regarding law school and medical school certifications and College policies and procedures
  

Care Team Support

• Assists with coordination of the Leave/Readmission process including notifying campus partners (via Leave/Readmission Listserv) when students withdraw from a semester; tracking the readmission timeline and prompting students and staff to take action at appropriate times of year; maintains record-keeping systems to track students' progress and documentation throughout the readmission process; updating campus data system to reflect students' current leave status; and ensuring accurate and current information on the Leave and Readmission website
  
• Assists with coordination and workflow of behavioral intervention processes, including the Week-in-Review Meeting (WIRM), Care Team meeting, and the Behavioral Intervention Team meetings
  

Qualifications:

Required

• Associate's degree or high school diploma or equivalent
  
• 3 - 5 years of administrative experience
  
• Demonstrated proficiency with MS Office programs and Google Workspace, and competency with digital assets including word processing, spreadsheets, and web-based information storage and reporting environments
  
• Strong time management skills including demonstrated ability to manage multiple concurrent projects and priorities
  
• Strong interpersonal, written and verbal communication, and organizational skills
  
• Ability to keep strict confidentiality and manage students in distress
  
• Ability to exercise discretion, judgment, and privacy in a fast-paced setting
  
• Ability to effectively work either alone or in shared office space
  
• Commitment to or experience working with a diverse community and high degree of cultural competence
  
• Valid driver's license
  
• An acceptable result from a criminal offender records information (CORI) check
  

Preferred

• Bachelor's degree in a related field
  
• Experience working in an educational setting
  
• Experience working with data management
  
• Knowledge of conflict resolution and restorative justice
  

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

To find information about job group and level (JGL) follow this link.


To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Administrative-Assistant-for-Care---Accountability_JR3889


jeid-d13cb76995a7c44aaa53bd7ed3d80132