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Front Desk Assistant - Disability Resource Center

Employer
Northeastern University
Location
Massachusetts, United States
Salary
Salary Not specified
Date posted
May 12, 2023

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Front Desk Assistant - Disability Resource Center

About the Opportunity

JOB SUMMARY:

The Disability Resource Center is dedicated to partnering with the diverse population of students, staff, and faculty who we serve at Northeastern and in the surrounding community. We strive to provide exemplary service, education, and resources in the work that we do.

The DRC is seeking a front desk assistant to assist in managing testing, front desk operations, and to provide additional support for student workers. This is a temporary position with the possibility of extension into a full-time role.

We are seeking coverage Monday through Thursday 11am - 7pm. This is an on-campus position at our Boston, MA campus. Applicants are highly encouraged to submit a cover letter along with their resume.

RESPONSIBILITIES INCLUDE:
  • Support for student workers regarding questions and concerns students, faculty, staff and prospective students may have both in person and by phone
  • Aid in managing technology issues for students testing. This may include calling or emailing professors student exam questions
  • Assist in scanning and emailing exams back to professors at end of each day
  • Email professors regarding exams happening the next day
  • Set up lounge for testing at end of day (if not already set up)


MINIMUM QUALIFICATIONS:
  • Bachelor's degree preferred
  • 1-2 years working in office setting
  • 1-2 years customer service experience
  • Strong professional communication abilities
  • Advanced organizational skills


Note: Current Northeastern students will not be considered for this role.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.


To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Front-Desk-Assistant---Disability-Resource-Center_R114924



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