Assistant Director of Financial Aid, Financial Wellness Coordinator

Assistant Director of Financial Aid, Financial Wellness Coordinator


At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.

We are currently seeking to fill our Assistant Director of Financial Aid, Financial Wellness Coordinator position at the Georgia campus with a highly qualified and passionate individual.

Job Title: Assistant Director of Financial Aid, Financial Wellness Coordinator
Department: Financial Aid
FLSA: Exempt
Location: Suwanee, GA

POSITION SUMMARY

Under the direct supervision of the Director of Financial Aid, this position:
• Serves on the Financial Wellness team as the primary coordinator of all Georgia campus events and counseling.
• Provides excellent financial aid, debt management, financial wellness counseling, and superior customer service for all PCOM graduate/professional students.
• Assists with the overall administration of federal, state, institutional, and private aid programs for the college's current and prospective students.
• Seeks ways to improve the delivery of financial aid and develop financial awareness among PCOM students.

FINANCIAL AID DUTIES AND RESPONSIBILITIES

• Provide leadership, manages, and evaluates the work of the Financial Aid Counselor
• Provides financial aid counseling for prospective and enrolled graduate/professional students on all aspects of federal, state, institutional, and private financial aid. General counseling duties include but are not limited to; the processing of budget appeals, request for loan advances, loan processing, verification, resolution of C Comment codes, and exit counseling.
• Quickly responds to student questions and concerns in an accurate and professional manner. Identifies potential problems and issues and proactively communicates resolution to students.
• Stays current with financial aid regulations and with changes in PCOM aid policies and procedures. Works towards the improvement of office policies and procedures.
• Assists the Director with the completion of quality control measures within the Banner Student information system utilizing the Argos internal reporting software.
• Performs other related duties as assigned or requested

FINANCIAL WELLNESS DUTIES AND RESPONSIBILITIES

• Works with the other members of the Financial Wellness team to continually develop, improve, and implement the program. Serves as the primary Financial Wellness coordinator for the Georgia campus, planning events and building relationships with key constituent groups on campus.
• Provides loan and financial wellness counseling and financial planning to help students make informed borrowing and financial decisions. Provides in depth, individualized Exit Counseling to students.
• Assist with electronic communication process for Exit Counseling.
• Assist with the quarterly and annual reports to demonstrate with data the effectiveness of the Financial Wellness program.
• Assist with accessing Satisfactory Academic Process
• Performs other related duties as assigned or requested

POSITION REQUIREMENTS

Education
Bachelor’s degree required

Experience
Experience in managing a college Financial Wellness program preferred
Excellent communication and writing skills preferred
Excellent presentation skills and coordinating event
Excellent organizational, interpersonal and written communication skills
Strong record of exemplary customer service and dedication to counseling students

Certifications, Licenses, Registrations
NASFAA Credentials preferred but not required

Physical Demands
Primarily sedentary work. Occasionally lifts supplies.
Manual dexterity and mobility in order to use personal computer and other office equipment

Travel
Possible travel to Philadelphia or South Georgia campuses. Performs other related duties as assigned or requested


Salary Range: $50,000 - $60,000

PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.