Enrollment Operations Coordinator

Position Details

Position Information

Requisition Number

S2710P

Home Org Name

Office Enrollment Serv-Operations

Division Name

VP for Enrollment Management

Position Title

Enrollment Operations Coordinator

Job Class Code

AD38

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Auburn University is excited to begin the search for an Enrollment Operations Coordinator! Reporting to the Assistant Director of Admissions Processing & Communications, the Enrollment Operations Coordinator assists the development and maintenance of admission processes and communication efforts using Slate and Banner systems to include building and maintaining admissions applications builds, conducting data audits, queries, reports, data feeds, and testing to ensure accurate data collection and reporting for the benefit of the campus and external stakeholders. Oversees the telecounseling center and staff, coordinates communication efforts between various departments and vendors, and assists with the assessment and optimization of Slate’s admission procedures.

About Auburn: At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship, and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community. Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn.

Why employees choose Auburn: Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts, and more!

Our Commitment: Auburn University is committed to a diverse and inclusive campus environment. Visit auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

Essential Functions

• Manages the telecounseling center and its staff, responsible for determining the target audience, developing, reviewing, and refining scripts and marketing materials to enhance personalized engagement and improve the application and onboarding process for students.
• Acts as the primary contact for the telecounseling center and creates communication plans with the Auburn First staff to develop, build, execute, and maintain Auburn First’s communication efforts in Slate.
• Works in partnership with the Auburn First team to develop and maintain an Auburn First application, portal, and registration process, overseeing Auburn First applicants from the beginning to the end and seeks opportunities to optimize current processes and communication strategies.
• Coordinates efforts and communications between the Department of Enrollment Management- Operations, OIT, and software vendors to address the needs of the campus and external stakeholders by ensuring efficient system processing and designing effective reports.
• Supports the optimization of Slate’s admission, enrollment, financial aid, and scholarship procedures by assisting and building streamlined processes and the automation of data feeds into Slate.
• Performs specialized technical duties and coordinates processes in Slate under the guidance of the Associate Director of Operations & Processing and Assistant Director of Admissions Processing & Communications . Assists with the testing and implementing software in Customer Relationship Management ( CRM ) and Student Information Systems ( SIS ).
• Supports the Associate Director of Operations & Processing and Assistant Director of Admissions Processing & Communications in updating Admission Processing procedures, processes, queries, and reports.
• Collaborates with campus stakeholders to provide opportunities for their information to be used and shared via the telecounsleors.
• Assists with assessing Enrollment Operations materials and messaging for both accuracy and adherence to the brand.
• Performs other duties as assigned.

Minimum Qualifications

Minimum Qualifications

Education
Bachelor’s degree in Business, Marketing, Journalism, Communications, Public Relations, Education, Counseling, Psychology or relevant field

Experience
4 years of experience in admission processing, communications, or enrollment operations and coordination. At least 1 year of experience in supervising, leading, or mentoring employees.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

Minimum Technology Skills

Minimum License and Certifications

None Required.

Desired Qualifications

Desired Qualifications

Posting Detail Information

Salary Range

$40,100-$64,200

Job Category

Admissions/Enrollment Management

Working Hours if Non-Traditional

City position is located in:

Auburn

State position is located:

Alabama

List any hazardous conditions or physical demands required by this position

Posting Date

05/09/2023

Closing Date

05/26/2023

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/38073
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter
3. Diversity Statement

Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
   • LinkedIn
   • AcademicKeys
   • The Chronicle of Higher Education
   • DiversityJobs
   • HigherEdJobs
   • HERC (Higher Education Recruitment Consortium)
   • Indeed
   • RecruitMilitary
   • The Tuskegee News
   • Professional organization or journal
   • Veterans Assistance Services
   • Disability Assistance Services
   • State Employment Service
   • Social Media
   • AU Job Bulletin
   • Notified by an Auburn employee
   • College or university Career Services
   • I went to the AU Employment Website directly (www.auemployment.com)
   • Other
2. * Please select the answer that best describes your current employment relationship with Auburn University:
   • Current full-time Auburn or AUM employee within probationary period
   • Current full-time Auburn or AUM employee outside of probationary period
   • Current part-time Auburn or AUM employee
   • Not an Auburn or AUM employee
3. * Do you have a Bachelor's degree in Business, Marketing, Journalism, Communications, Public Relations, Education, Counseling, Psychology or a relevant field?
   • Yes
   • No
4. * Do you have 4 years of experience in admission processing, communications, or enrollment operations and coordination?
   • Yes
   • No