A successful candidate will play an active role in FMU's existing
academic and operational success. The Area Coordinator
oversees a dynamic living-learning residential area
for first-year, transfer, second-year, and/or continuing
residential students. The AC assists in administrating and managing
the overall housing and residence life program by serving
approximately 800 residents and managing residence halls and/or
apartments. The university seeks an individual with a strong
interest in working at a mission-driven institution. Supervise area
Resident Assistants on all aspects of the residential experience
and related policies and processes. The role of an AC in working
with students and the responsibilities of the position are
significantly tied to the strategic plan of FMU, Ascension to
Excellence, and tethered to the Mission of creating global citizens
through character, leadership, accountability, scholarship, and
service. This customer-centric role is responsible to deliver
service excellence support to meet the needs of our University
The AC provides 24-hour oversight of a specific residential area
housing for one or multiple residential areas. The residential
program encompasses a first-year living and learning program, a
second-year program with significant campus-partner collaboration,
and upper-class housing options. The AC fosters individual growth
and personal development of the Resident Assistants, hall council
members, and all residents alike.
Required Knowledge, Skills, and Abilities:
- The Area Coordinator provides first-line crisis intervention
and is the first responder for emergency situations and enforces
- Reach out to students identified as needing support, as well as
students identified through weekly wellness reports.
- Ensure area programming (Living and Learning Center (LLC), Hall
Council, and Resident Assistant (RA) events) aligns with the LLC
theme and/or the Co-curricular Learning Outcomes.
- The Area Coordinator plays a central role in supporting
first-year and/or upper-division students' success. The Area
Coordinator develops a welcoming and inclusive community where all
residents feel that they matter and belong.
- Lead and implement components of Fall New Student Orientation,
including welcoming new students to their community on Move-In Day
and Residential Community Meetings with area residents. Direct
resident assistants to carry out their integral roles in the
- Develop resident assistants' ability to be successful in all
aspects of the position through both developmental and technical
- In collaboration with Admissions, Academic Engagement, Student
Success First Year Experience (FYE), and the Orientation staff,
develop and facilitate the comprehensive annual Fall and Spring
student leader training programs for residential education,
learning community, and orientation student leaders.
- Rotate responsibility for on-call evening duty, weekend duty,
and some holiday duty. On-call responsibilities include responding
to emergencies, referral to campus resources, and crisis
intervention. Must be available via phone and within a reasonable
distance off campus as determined by the Director of Housing and
- Analyze cases from the perspective of multiple colleagues for
the purpose of holistic response and professional development.
- Act as liaison with Campus Safety, Counseling Center, Residence
Life, and Campus Ministry.
- Manage the room condition process including inventorying and
reviewing the condition of all resident rooms. Determine charges
and request necessary repairs. Follow-up with maintenance and
custodial service requests.
- Assist as needed with the resident room-change process
- Other duties as assigned as appropriate based on University and
Student Affairs strategic planning initiatives and departmental
- Be able to advise students as necessary and refer them to the
University Counseling Center as appropriate.
- Provide resources and guidance regarding academic
- Be able to maintain confidentiality and comply with Family
Educational Rights and Privacy Act (FERPA) standards; refrain from,
and discourage the discussion of, confidential information.
- Is knowledgeable of the Student Code of Conduct and Residence
Life Community Standards as well as the rationale for all policies.
Communicates directly and through resident assistants the Code and
Standards to residents. Ensures resident assistants are
knowledgeable of the Code and Standards and are confident in
regularly and consistently enforcing policies.
- Work collaboratively with a variety of constituencies from
- Possess strong writing abilities and organizational
- Ability to appraise the quality/condition of residential
- Work effectively with the off-campus city and law enforcement
officials and FMU Department of Campus Safety.
- Effective analytical and decision-making skills. Excellent
communication (oral and written), organizational, and time
management skills. Effective interpersonal skills and ability to
work with diverse constituents.
- Attention to detail and adaptability to a changing environment
is extremely important as well as dependability. Demonstrate a high
level of professionalism, initiative, resourcefulness, and personal
- Moderate physical activity. Requires handling objects of
average weight up to fifty (50) pounds or standing and/or walking
for more than four (4) hours per day.
- Bachelor’s degree required, master’s degree preferred in
student development, counseling, or related area strongly
preferred. An advanced degree can be counted towards the experience
requirement, substituting for one year of experience.
- Equivalent of two academic years’ experience in Residential
Life or highly relatable student affairs experience with
- Experience with advising student groups.
- Experience coordinating and/or facilitating small-scale
- Experience as a Resident Assistant or Community
Director/Resident Director is strongly preferred.
- Experience responding to crisis and/or early intervention (i.e.
on-call for emergency response, conflict mediation, responding to
medical or mental health emergencies, fire alarms, etc.)
- Experience participating on committees and/or working groups
- Experience reporting and following up on maintenance, safety,
and security concerns of building facilities preferred.
- Previous supervisory experience preferred.
- Proficiency in MS Office Suite, and LinkedIn Learning, as well
as knowledge and understanding of the organizational structure,
workflow, and operating procedures. Familiar with the Jenzabar
technology suite for higher education.
- Flexibility to work outside of normal business hours.
- Pre-Employment screening is required: criminal background check
and drug testing.
Qualified applicants are asked to upload a cover letter of
interest, resume/curriculum vitae, and/or certifications, if
We offer a competitive salary commensurate to experience. In
addition to the completed application, candidates must submit a
list of three professional references (at least one from a previous
employer) that includes names and contact information. Review of
application materials will begin ASAP and will continue until the
position is filled. No phone calls, please.
Florida Memorial University is an Equal Employment Opportunity