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HEP (High School Equivalency Program) Bi-lingual Success Coach

Central Oregon Community College
Oregon, United States
Salary Not Specified
Posted Date
Apr 19, 2023

Posting Details

Application Instructions

Please read carefully before applying: You must provide all information requested on the application form (resumes will not be considered as a substitute for the application). Initial screening by Human Resources for minimum requirements is based on your APPLICATION ONLY (supporting documents will not be reviewed during initial screening). Incomplete applications will not be considered by hiring committees. You will have an opportunity to upload supporting documents for committee consideration during this online application process. COCC reserves the right to cancel or change recruitment postings based on organizational needs.

Position Information

Posting Number:

Position Title:
HEP (High School Equivalency Program) Bi-lingual Success Coach

Posting Date:

Closing Date:

Open Until Filled (notes):

Length of Position:
12 months per year

Anticipated Start Date:

Position Type/Employee Class:

.50 FTE

Salary Level:
Administrative Salary Level 22

Starting Pay Range
$25,637.50 -$27,000 for .5 FTE plus exceptional benefit package

Hours per Week:
20 hr/wk

Work Schedule:
Typically between 5pm - 9pm

Days of the Week:
Typically Monday - Friday

Job Summary/Purpose:

Under the direction of the HEP Bilingual Instructional Coach/Director, provide assistance to HEP eligible COCC students in their transition to post-secondary education and training at COCC .

Additional Employee Benefits:
  • Comprehensive medical, vision, and dental insurance plans·
  • Tuition Waiver for degree-related and personal enrichment/development courses for Employees, Spouses, Domestic Partners, and children up to 25 years of age
  • Generous monthly vacation and sick leave accruals
  • 10 paid holidays a year, plus a paid full week off during Winter Break.
  • Use of all College recreation facilities in Mazama Gym at no cost
  • A staff wellness program that offers a variety of activities and health resources
  • PERS (Public Employee Retirement System) eligibility
  • 20% Discount at COCC Bookstore
  • Engaging workplace culture with a mission to serve students and our community
  • COCC is a qualifying employer for the Public Service Loan Forgiveness ( PSLF ) Program
Terms of Employment:
  • This is a 12-month exempt position at pay level 22 in the Administrative salary schedule. This is .5 FTE (20hrs/wk) grant-funded position with secure funding through June 2024, and is not guaranteed beyond that date.
  • In an effort to be as transparent as possible, please note that the starting wage/salary ranges listed in our position postings are based on a thorough analysis of COCC’s pay equity, current budget, and specific employee group contracts. Thus, these ranges are fixed as noted in the posting and non-negotiable. The wage/salary schedules on the College website are used for internal purposes, and should not be interpreted as a means of negotiating starting pay during the recruitment process.
  • Requires flexible work schedule, which may include evenings and/or weekends as well as travel throughout the district.
  • Requires the provision of official transcripts upon hire.
  • COCC employees must work and reside in the state of Oregon at the time their work is being performed.
  • The College is NOT able to support Visa applications for this position. Applicants must already be eligible to work in the United States to be considered for this position.
  • Upon hire, must pass criminal and/or driving history; only information relevant to the position will be considered.
Essential Functions:

Coaching and Education:
  1. Provide regular coaching to students participating in the HEP program at COCC .
  2. Regularly meet and educate COCC HEP instructors and staff, ABS instructors, and Better Together staff about COCC to share information, including COCC’s post-secondary programs and processes.
  3. Prepare and present program information in person and electronically to target audiences ( HEP eligible students).
  4. Partner with Admissions & Records Office to work collaboratively with COCC faculty and staff on all campuses to provide consistent, reliable, and accurate program information to HEP students regarding college policies and procedures, degree and program requirements and resources available
  5. Provide HEP students with referral information to COCC’s CAP Services and information about the college programs and services, initial entry and enrollment processes, career technical and transfer requirements, and other topics relevant their educational goals and career interests.
  6. Use multiple strategies, including regular check-ins and data, building positive relationships, increase the number of credential completers, track student progress and trigger targeted and necessary interventions.

Tracking and Record-keeping:
  1. Gather, review, and input confidential data into databases for HEP Grant and COCC tracking requirements. Generate correspondence, reports, forms, tables, presentations, and student records. Maintain safeguards around confidential and/or sensitive files and documents.
  2. Assist the Director to accurately track and report data for monthly, quarterly, and annual grant reports.

Knowledge, Skills and Abilities:

Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The individual is expected to follow College work rules and policies.
  1. Effective personal and public relations skills; ability to communicate effectively with Better Together staff, COCC staff, ABS faculty, staff and students, and the public from diverse cultural, social, economic, and educational backgrounds.
  2. Ability to understand complex academic environments and provide accurate and timely information to HEP and ABS students and instructors and staff.
  3. Ability to develop knowledge of basic college degree concepts (degree intent, general education, major, etc.) and transfer practices.
  4. Ability to produce and work with web-based software and use appropriate technology tools to accomplish the job functions and to collect data and communicate
  5. Ability to exercise independent judgment and decision-making.
  6. Responsive to all students and stakeholders as customers.
  7. Ability to communicate effectively, both orally and in writing, using the English and Spanish languages without the use of an interpreter.
  8. Ability to adhere to federal student privacy requirements.
  9. Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.
  10. Willingness to travel and or teach at various hours and campus locations, as required.
  11. Ability to competently serve students and clients from a variety of backgrounds, respecting cultural and socio-economic differences.

Physical Demands and Other Ergonomic Requirements:

Success coaching will be in the evening, typically Monday – Thursday per week; 4 – 9pm on our Redmond campus. Travel to the other COCC campuses may be necessary. A flexible work schedule, including nights and weekends, may be necessary due to the nature of the responsibilities.
Incumbent must be able to function effectively indoors in an office environment engaged in work of primarily a sedentary nature. Requires the ability to work at a workstation for extended periods. Requires to write, read written materials and computer screens, and ability to use telephonic conversations. Occasional lifting up to 25lbs. All individuals are required to perform essential functions with or without reasonable accommodation.

Equal Employment Opportunity (EEO) Statement

The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at 541.383.7216 or the Vice President for Student Affairs at 541.383.7211.
This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3.
In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.

Minimum Qualifications:
  1. Bachelor’s degree business administration, psychology, social work, or other field related to this position.
  2. Two years’ higher education experience in college-level instruction or student services.
  3. Bilingual in English and Spanish.

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify by responding to the supplemental question presented during the application process.
All employees are required to successfully complete and pass a background screen, which includes a criminal history check.

Preferred Qualifications:

Experience in instruction or student services in a Community College.
Experience in college advising.

Special Instructions to Applicants:

Finalists selected to interview may be required to provide a candidate presentation to the College campus community or complete a skills demonstration.

Note that you will be required to upload/create the required documents indicated in this posting at the time you apply. Unofficial transcripts are acceptable at application. It is the responsibility of the applicant to upload all required documents, including transcript(s). If you have questions please contact Human Resources at 541-383-7216.

Is a Criminal History Check required?

Is a Credit History Check Required?

Open Until Filled
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Choose your highest level of education:
    • No High School Diploma or GED
    • High School Diploma or GED
    • Associates Degree
    • Bachelors Degree in Progress
    • Bachelors Degree
    • Masters Degree in Progress
    • Masters Degree
    • Ph.D. in Progress
    • Ph.D.
    • J.D.
    • M.D.
    • Other Doctorate Level Degree
  2. * Please describe how you meet the (2) Two years’ of higher education experience in college-level instruction or student services.

    (Open Ended Question)

  3. * This position requires bilingual capability (English/Spanish), with oral and written fluency in Spanish language. Do you meet this requirement?
    • Yes, I can speak and write Spanish fluently
    • No, I cannot write Spanish fluently
  4. The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum education and/or experience requirements, but present other qualifications or experience equivalent to those required are encouraged to apply and provide an equivalency statement here. Your statement should make clear the requirement you are addressing and why you feel your education/experience is equivalent. Please be aware that applicants who do not meet the minimum requirements and do not provide an equivalency statement may not advance to the next stage of the recruitment process.

    (Open Ended Question)

  5. * COCC employees must work and reside in the state of Oregon at the time their work is being performed. Are you, or will you be residing in the state of Oregon by the start date of this position?
    • Yes
    • No
  6. * The College is NOT able to support Visa applications for this position. Applicants must already be eligible to work in the United States to be considered for this position. Are you, or will you be eligible to work in the US by the start date of the position?
    • Yes
    • No
  7. * Are you a U.S. military veteran? COCC provides qualifying veterans and disabled veterans with preference in employment. To receive veterans' preference in this recruitment process, you must upload your DD214 and 215 (215 if applicable) or certification that you expect to be honorably discharged from the military within 120 days of certifying veteran status as supporting documentation. You will have the opportunity to upload the document(s) in the next step of this application process.
    • Yes, I am a veteran
    • No, I am not a veteran
  8. If you have identified yourself as a qualified veteran or disabled veteran by submitting your DD214 and DD215 (if applicable) form(s) as proof of veteran status, please describe any transferable skills earned during your military service that you feel relate to the requirements/preferences of this position.

    (Open Ended Question)

  9. * Background checks are required for all employees of COCC. Should an offer of employment be made to you and accepted by you, you will receive an email from COCC / HireRight Screening requesting your consent and basic information to complete the check. The offer of employment will be conditional upon satisfactory completion of the criminal background check. Confirmed findings on a criminal background check will not automatically disqualify you from being hired into a position. Results are evaluated on a case-by-case basis, considering the job responsibilities and other risk factors. Additional information regarding COCC’s criminal history check policy can be found online in the General Procedures Manual, Section HR-2-1. Please indicate here if you will provide consent to the criminal history check when requested by the College:
    • Yes, I will provide my consent when requested
    • No, I will not provide my consent when requested
Applicant Documents
Required Documents
  1. Resume/Vitae
  2. Cover Letter
  3. College Transcript 1 (unofficial)
Optional Documents
  1. Letter of Recommendation 1
  2. Letter of Recommendation 2
  3. US Military DD 214

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