A successful candidate will play an active role in FMU's existing
academic success. The Learning Skills Interventionist shall have
the primary responsibility for providing learning support for
undergraduate students in support of the University’s retention
initiatives and those of the Office of Academic Engagement and
Student Success. This customer-centric role is responsible to
deliver service excellence support to meet the needs of our
University community. Demonstrates the professionalism needed to
handle sensitive and confidential matters.
Required Knowledge, Skills, and Abilities:
- Provides tutorial services and academic coaching for students,
through individual and group sessions. Should have some area
expertise related to general education core subjects such as Math
or English (writing).
- Collaborates with Advisors and other campus partners to assist
students in academic need and identify appropriate institutional
- Outreaches to campus community and at-risk students,
especially, to promote academic support opportunities.
- Develops academic skills workshops for students and faculty, as
part of the first- and second-year experiences, including New
- Collaborates with special populations (Athletics, Band, etc.)
to support the development of quality learning support systems
(i.e., Study Hall, workshops, etc.).
- Communicates with faculty as needed to assist students in
- May serve as University leads for learning skills and
- Proficient in student support services through Jenzabar and
other emerging technologies.
- Assists in the preparation of Skills Lab reports for assessment
and institutional effectiveness.
- Provides support in this capacity to the AVP for Academic
Engagement and Student Success
- Contributes to committee and teamwork for the good of the
- Maintains regular office hours per a schedule approved by the
AVP of Academic Engagement and Student Success
- Performs other duties as assigned by the AVP of Academic
Engagement and Student Success
- Effective pedagogical techniques including instruction and
- Project management and promotions.
- Diplomatic, solution-orientated, and student-centered service
skills, especially in discussing academic responsibilities and
consequences with students.
- Strong interpersonal and communication (oral and written)
skills with diverse faculty, staff, and students; ability to
understand open-ended questioning, non-verbal cues, and active
listening. Large group presentations are sometimes required. Social
media savvy is highly desired.
- Strong analytical skills and decision-making skills; ability to
read and interpret reports and data to make recommendations for
University or programmatic action.
- Excellent organizational and time management skills, including
the ability to manage, prioritize, and accomplish multiple
tasks/projects in a deadline-driven environment.
- Demonstrate a high level of professionalism, initiative,
resourcefulness, and personal accountability; dependability,
attention to detail, and adaptability are critical.
- Flexible to changes in unit mission.
- Ability to handle information of sensitive and confidential
nature in the utmost professional manner and in accordance with
FERPA. Maintain the privacy and confidentiality of information,
protect the assets of the institution, act ethically and with
integrity, and adhere to FMU’s Code of Conduct and policies and
- Moderate physical activity. Requires handling objects of
average weight up to fifty (50) pounds or standing and/or walking
for more than four (4) hours per day.
- Note: In compliance with the American Disabilities Act (ADA),
those functions of the job which are identified as essential are
required to be performed with or without reasonable accommodations.
Requests to facilitate the performance of essential functions will
be given careful consideration.
- Bachelor's degree in education, mathematics, English or
reading, psychology or related field and three or more years of
experience (preferably) working preferably in a postsecondary
institution and understanding current trends in tutoring and
content reinforcement and higher education.
- Proficiency in Microsoft Office Suite, as well as knowledge and
understanding of the organizational structure, workflow, and
- Strong technology skills in students’ Microsoft Office products
and advising software.
- Flexibility to work outside of normal business hours.
- Pre-Employment screening is required: criminal background check
and drug testing.
Qualified applicants are asked to upload a cover letter of
interest, resume/curriculum vitae, and/or certifications, if
We offer a competitive salary commensurate to experience. In
addition to the completed application, candidates must submit a
list of three professional references (at least one from a previous
employer) that includes names and contact information. Review of
application materials will begin ASAP and will continue until the
position is filled. No phone calls, please.
Florida Memorial University is an Equal Employment Opportunity