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Assistant/Senior Assistant Director of Financial Aid

Employer
Wesleyan University
Location
Connecticut, United States
Salary
Salary Not Specified
Date posted
May 8, 2023

Job Details

Wesleyan University, founded in 1831, is a diverse, energetic liberal arts community where critical thinking and practical idealism go hand in hand.

Position Details
The Office of Financial Aid at Wesleyan University supports current students continuing to apply or those applying for the first time for financial aid. Wesleyan’s need-based financial aid program allows us to meet 100% of the demonstrated financial need of all undergraduate students who seek financial assistance.

Reporting to the Associate Director of Financial Aid, the Assistant/Senior Assistant Director will join a service-oriented team and will be responsible for counseling students and parents in the areas of financial aid.

Responsibilities include:
  • Provide top level customer service, advice and counseling to students and families as they make decisions about college planning and financing.
  • Perform federal and institutional need analysis to award aid to caseload of approximately 300 first year applicants and assume responsibility for a class of approximately 300 students after May 1 commitment date.
  • Work independently to read and award financial aid to applicants under a tight timeline.
  • Develop, coordinate, and participate in activities with various on- and off-campus partnerships, including current and prospective students, the Admission Office, Career Center, high schools, and community service organizations.
  • Work as a team to innovate and coordinate outreach activities to current and prospective students to improve file completion rates.
  • Maintain knowledge of both federal and institutional financial aid regulations and requirements to ensure legal, fair, and consistent administration of federal, state, and institutional financial aid funds.
  • Co-manage various financial aid publications and communications in conjunction with others on campus.
  • Provide back-up support in various office functions.
  • Aid other staff in the back-office operations.

Additional responsibilities for consideration at the Senior Assistant Director level include:
  • Provide oversight and support to student employee training program.
  • Monitor Satisfactory Academic Progress, ensuring compliance with federal and institutional policy. – Manage the processing and disbursement of private loans. Serve as back-up responsible for oversight of the Request for Information process for Wesleyan’s preferred lender list, and recommend a selection of lenders to Senior Administration.
  • Oversee the health insurance grant reconciliation process.
  • Serve as the financial aid liaison to the Department of Athletics.
  • Serve as a financial aid website liaison.
  • Assist in the preparation of statistical, budget, and survey reports.


This position is required to work on campus. (Relocation assistance to CT is available for those who qualify.)
Minimum Qualifications
Bachelor’s degree and a minimum of two years of experience in financial aid in a higher education or secondary school, or experience in a community-based organization or related field; or an equivalent combination of education, training, and experience.

Knowledge of financial aid counseling.

Strong interpersonal and effective communication skills, specifically via in-person meetings, phone, and email.

Ability to balance, occasionally competing, priorities.

Attention to detail and a sense of humor.

Demonstrated service aptitude and ability to work independently.

Demonstrated empathetic customer service skills and experience advising others.

Ability and comfort with delivering, at times, difficult news.

Demonstrated ability to take initiative.

Demonstrated ability to analyze and synthesize information.

Ability to work a flexible schedule including occasional nights and weekends as needed.

Proven ability to set work priorities and manage multiple projects simultaneously in a fast-paced environment while meeting deadlines.

Ability to handle confidential matters with discretion.

Ability to use multiple software systems including, but not limited to, Word and Excel.

Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds, including students, parents, and colleagues.

Additional minimum requirements for consideration at the Senior Assistant Director level:

Bachelor’s degree and a minimum of three years of experience in either financial aid or admission in a higher education or secondary school, or experience in a community-based organization or related field; or an equivalent combination of education, training, and experience.

Experience with PowerFAIDS, Slate, Banner, or some other admission and/or financial aid management software.

Demonstrated success in leading a long-term project or programmatic responsibility.

  • Experience in one of the following areas:
  • Working knowledge of institutional methodology and need analysis.
  • Working knowledge of Federal Title IV regulations.
  • Managing student employees.
  • Managing external communications for prospective and current students.
  • Experience with creating and generating statistical and budgetary reports.
  • Counseling experience in a higher education setting

Preferred Qualifications
Experience with PowerFAIDS Report Writer and other administrative modules.

Fluency in a second language.
Special Instructions to Applicants
Position is open until filled. For full consideration please apply by June 1, 2023 when first review of applications will begin
Additional Information
All offers to external applicants are contingent on the candidate’s completion of apre-employment background check screeningto the satisfaction of Wesleyan University.

WesleyanUniversity requires proof of COVID -19vaccination andbooster(if eligible under CDC guidelines) or an approvedexemptionprior to first day of employment.

Wesleyan University, located in Middletown, Connecticut, does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, political belief, veteran status, sexual orientation, genetic information or non-position-related criminal record. We welcome applications from women and historically underrepresented minority groups. Inquiries regarding Title IX, Section 504 or any other non-discrimination policies should be directed to Vice President for Equity and Inclusion, Title IX and ADA/504 Coordinator. Wesleyan University complies with the Clery Act and maintains records of campus crime statistics and security policies. Copies of Wesleyan University?s Clery Act Report are available on request and online at http://www.wesleyan.edu/publicsafety/compliance.html.

Company

Wesleyan University

Wesleyan University, founded in 1831, is a diverse, energetic liberal arts community where critical thinking and practical idealism go hand in hand. 

Our student body of approximately 3,000 undergraduate and 200 graduate students is housed on a beautiful 316-acre historic New England campus that offers the comfort of an intimate and collaborative learning environment supported by renowned faculty, cutting-edge facilities, and unique research opportunities.

With our distinctive scholar-teacher culture, creative programming, and commitment to interdisciplinary learning, Wesleyan challenges students to explore new ideas and change the world. Our graduates go on to lead and innovate in a wide variety of industries, including government, business, entertainment, and science.

At Wesleyan, we are all educators. We welcome your interest in Wesleyan's diverse, energetic community of employees who, by their creativity, innovative thinking, and generosity of spirit, help make Wesleyan a great place to work. In this energetic and inclusive community, our talented faculty and staff foster a liberal arts educational experience characterized by boldness, rigor, and practical idealism. Genuinely open-minded, intellectually curious, and mission-driven, our employees invest their impressive talents in fulfilling careers.

Wesleyan offers a broad range of growth and wellness opportunities—comprehensive health benefitsfitness incentives, generous paid time offretirement plansflexible work schedules, and educational benefits, including free employee access to Wesleyan’s Graduate Liberal Studies program and undergraduate tuition reimbursement for dependents of eligible employees. Benefits-at-a-Glance

Campus life affords employees countless opportunities to experience general-interest, academic, artistic, and athletic events. Our location in scenic central Connecticut provides easy access to Boston, New York, and the many other exciting and culturally rich destinations of New England. Few workplaces are like Wesleyan, and we welcome your interest in learning more about us.

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