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Office Assistant 1 (Keyboarding)

SUNY Cortland
New York, United States
Salary Not Specified
Posted Date
May 5, 2023

Position Details

Position Information

Budget Title

Campus Title
Office Assistant 1 (Keyboarding)

Academic Affairs, Division of


Staff Sub-Type
Staff & Administration

Salary Level

Salary Range
$34,152 = $16.36 hourly

Position Effort

If Part-Time, enter FTE:

Is this a temporary position?

If Temporary, enter End Date:

Position Summary

Serve as the primary receptionist for the SUNY Cortland Admissions Office and perform various clerical tasks integral to the admissions application process which may include both undergraduate and graduate student populations.

Major Responsibilities

Receptionist responsibilities including but not limited to:
· Greet and welcome all visitors to the Admissions Office
· Prepare informational folders for all of our visitors
· Stock information brochure cases
· Maintain a clean and tidy reception area and overall management of the physical space
· Assist with the answering of a high volume of calls per day
· Manage and answer emails received at the email address

Coordinate the use of the electronic appointment calendar and work closely with the counselors responsible for information sessions and appointments.

Maintain data entry of our visitor’s information into the CRM software program.

Work closely with the admissions counselor responsible for supervision of our student tour guides. Assign tour groups and maintain order in the reception area during peak times.

Perform clerical responsibilities utilizing various software programs – including OnBase, Banner, Parchment, Common Application, Slate, SUNY Campus Connect, etc.

Assist/manage the Common App fee waiver process.

Assist other secretaries with work in their area when needed (eg: freshman, transfer, filing/indexing, data entry, word processing, transfer credit updates, etc.)

Functional and Supervisory Relationships

Required Qualifications

There are 2 ways to be eligible for this position:

1) Current employee of New York State- To be appointed on a PERMANENT basis to this title, you must hold or have held the title of Office Assistant 1 (Keyboarding) or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be emailed to people on the eligible list.
You may also qualify if you are permanent in the following title: Office Assistant 1. You must also pass the Civil Service typing test, which can be administered in the Human Resources Office.

2) Brand new to NYS employment- Can be appointed into a PROVISIONAL appointment, which means the appointment is contingent upon passing (minimum score of 70) the NYS Civil Service exam, when it is next offered.
This title requires taking and passing the NYS typing test. This consists of typing at least 35 words per minute with 96% accuracy. This will be administered in the Human Resources Office at SUNY Cortland.

Provisional appts. are eligible for NYS health insurance, Vision/Dental insurance through the CSEA union, NYS retirement, and paid time off; including holidays.
For more information on how you could qualify for this position, contact the Lorie Breed at

Preferred Qualifications

EEO Statement

The State University of New York College at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/ EEO / ADA ) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.

Job Close Date

Posting Detail Information

Posting Number

Review Start Date

Open Until Filled

Quick Link for Direct Access to Posting

Special Instructions

Special Instructions to Applicant

Special Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently employed by New York State?
    • Yes
    • No
  2. * If yes to the above, please identify the following: your agency name, your current title and salary grade, how long you've been in this title, and if you're currently serving probation.

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Curriculum Vitae or Resume
Optional Documents
  1. Cover Letter

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