Director of Undergraduate Financial Aid

Job Description:

About Brown:

Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world.

Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit the University Human Resources web page here for further information.

About the Opportunity:

The Office of Financial Aid at Brown University supports a comprehensive financial aid program that awards hundreds of millions of dollars annually to undergraduates through the University’s need-blind policies and provides financial support and advising to all undergraduate and graduate students.

Responsibilities :

The Director of Undergraduate Financial Aid serves as a member of the senior leadership team of the office of Financial Aid (OFA). Along with the Dean of Financial Aid and the Senior Director of Operations & Systems, this person is responsible for managing the functions and processes for the review, awarding, and delivery of financial aid to a portfolio of over $185 million dollars in institutional, state and federal funding for approximately 7,200 undergraduate students. As part of the management team, this individual assists in the OFA’s strategic goal setting, leads a counseling team to address designated goals, and assesses the achievement of meeting those stated goals.

The primary responsibilities of the Director of Undergraduate Financial Aid are to ensure the timely completion, by the OFA staff, of approximately 5,000 undergraduate financial aid applications annually submitted by applicants and current students. In addition, this position manages the overall counseling efforts and communication strategies, both internal and external, for the OFA.

The Director of Undergraduate Financial Aid serves as the lead when communicating with other campus departments, internal and external business partners, and others to ensure consistent and timely communication of any and all policy and procedure changes and is responsible for orchestrating business process efficiencies, balancing priorities with workload requests and coordinating regulatory compliance updates.

The individual will represent the Office of Financial Aid on committees and working groups on campus to ensure that the OFA is kept up-to-date on any adjustments or changes to policies and procedures in other departments that relate to the functions and responsibilities of the OFA.

Qualifications :

• Bachelor’s degree in higher education, college student personnel, business administration, or a related field required; Master’s Degree or advanced preferred.
• Seven or more years of progressively responsible management experience in higher education, not-for-profit or financial aid administration, or a related administrative area, with at least five years of direct supervisory experience.
• Ability to manage and motivate staff and organize and prioritize work for the effective fulfillment of financial aid duties and responsibilities.
• Extensive direct experience in federal and institutional aid administration preferred.
• Knowledge of laws and policies pertaining to monitoring federal and state programs with an emphasis on compliance. Knowledge of federal Title IV requirements, regulations and procedures for awarding financial aid.
• Knowledge of and experience with Institutional Methodology (IM) concepts and practices preferred.
• Proven extensive experience with higher education policies and procedures related to financial aid.
• Knowledge of counseling strategies with experience in the de-escalation of delicate and challenging conversations.
• Strong organizational, interpersonal and communication skills with the ability to work with people in a diverse and fast paced environment.
• Experience with Ellucian’s Banner system helpful.
• Proven ability of consensus building and relationship management skills and promoting staff professional development.
• Dedication to a high standard of student service to students from a variety of backgrounds and perspectives.
• Excellent verbal and written communication skills.
• Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.

Additional Information:

Applicants are asked to include a resume and cover letter.

All offers of employment are contingent upon successful completion of a background check.

Recruiting Start Date:

2023-04-03

Job Posting Title:

Director of Undergraduate Financial Aid

Department:

Financial Aid

Grade:

Grade 12

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

37.5

Position Classification:

Hybrid Eligible

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu .

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer , Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.