is a leading research university distinct for its
student-centered learning and deep sense of purpose. Our students,
faculty and staff are driven by the idea that their work will have
an impact in the world.
Brown University offers a flexible work/life balance; summer hours,
winter break and a comprehensive Benefits package including time
off, annual paid holidays; benefits offerings including health,
dental, vision, tuition assistance, retirement, wellness, employee
discounts and more. To learn about Brown University’s benefits,
visit the University Human Resources web page here
for further information.
About the Opportunity:
The Office of Financial Aid
at Brown University supports
a comprehensive financial aid program that awards hundreds of
millions of dollars annually to undergraduates through the
University’s need-blind policies and provides financial support and
advising to all undergraduate and graduate students.
The Director of Undergraduate Financial Aid serves as a member of
the senior leadership team of the office of Financial Aid (OFA).
Along with the Dean of Financial Aid and the Senior Director of
Operations & Systems, this person is responsible for managing
the functions and processes for the review, awarding, and delivery
of financial aid to a portfolio of over $185 million dollars in
institutional, state and federal funding for approximately 7,200
undergraduate students. As part of the management team, this
individual assists in the OFA’s strategic goal setting, leads a
counseling team to address designated goals, and assesses the
achievement of meeting those stated goals.
The primary responsibilities of the Director of Undergraduate
Financial Aid are to ensure the timely completion, by the OFA
staff, of approximately 5,000 undergraduate financial aid
applications annually submitted by applicants and current students.
In addition, this position manages the overall counseling efforts
and communication strategies, both internal and external, for the
The Director of Undergraduate Financial Aid serves as the lead when
communicating with other campus departments, internal and external
business partners, and others to ensure consistent and timely
communication of any and all policy and procedure changes and is
responsible for orchestrating business process efficiencies,
balancing priorities with workload requests and coordinating
regulatory compliance updates.
The individual will represent the Office of Financial Aid on
committees and working groups on campus to ensure that the OFA is
kept up-to-date on any adjustments or changes to policies and
procedures in other departments that relate to the functions and
responsibilities of the OFA.
- Bachelor’s degree in higher education, college student
personnel, business administration, or a related field required;
Master’s Degree or advanced preferred.
- Seven or more years of progressively responsible management
experience in higher education, not-for-profit or financial aid
administration, or a related administrative area, with at least
five years of direct supervisory experience.
- Ability to manage and motivate staff and organize and
prioritize work for the effective fulfillment of financial aid
duties and responsibilities.
- Extensive direct experience in federal and institutional aid
- Knowledge of laws and policies pertaining to monitoring federal
and state programs with an emphasis on compliance. Knowledge of
federal Title IV requirements, regulations and procedures for
awarding financial aid.
- Knowledge of and experience with Institutional Methodology (IM)
concepts and practices preferred.
- Proven extensive experience with higher education policies and
procedures related to financial aid.
- Knowledge of counseling strategies with experience in the
de-escalation of delicate and challenging conversations.
- Strong organizational, interpersonal and communication skills
with the ability to work with people in a diverse and fast paced
- Experience with Ellucian’s Banner system helpful.
- Proven ability of consensus building and relationship
management skills and promoting staff professional
- Dedication to a high standard of student service to students
from a variety of backgrounds and perspectives.
- Excellent verbal and written communication skills.
- Demonstrated ability to support a community of diverse
perspectives and cultures in an inclusive environment.
Applicants are asked to include a resume and cover letter.
All offers of employment are contingent upon successful completion
of a background check.
Recruiting Start Date:
Job Posting Title:
Director of Undergraduate Financial Aid
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any
staff position at Brown University you must submit an application
form for each position for which you believe you are qualified.
Applications are not kept on file for future positions. Please
include a cover letter and resume with each position
Still Have Questions?
If you have any questions you may contact firstname.lastname@example.org
Brown University is an E-Verify Employer.
As an EEO/AA
, Brown University provides equal opportunity and
prohibits discrimination, harassment and retaliation based upon a
person’s race, color, religion, sex, age, national or ethnic
origin, disability, veteran status, sexual orientation, gender
identity, gender expression, or any other characteristic protected
under applicable law, and caste, which is protected by our