Number of Vacancies
Dining Plan/ID Card Specialist
Administrative Assistant III
Proposed Salary to be Offered
$16.65 per hour
Appointment Percentage (Budget)
This individual is the primary staff member in the Dining Plan and
Card Office. This person manages the Identification Card Program,
including activation of the card and checking the status of
student/faculty/staff/vendor cards. This person is responsible for
the implementation and billing of the Dining Plans, ID’s and Campus
Cash. This individual provides general office support to the
Associate Director, supervises students working in the Card Office
and works with University Centers technology personnel regarding
coordination of the Identification Card Program and reporting
efforts. Additionally, this person works closely with the
University Dining team to solve issues with student accounts,
disperse information regarding the dining program and places work
orders regarding equipment repair. The normal work schedule for
this position is Monday through Friday, 7:45 a.m. to 4:30
Maintenance of Student Dining Information /University Debit Card
• Set up new dining plans and debit accounts and import Dining
Plans, Campus Cash and ID card files into CS Gold.
• Verify that all students living in the residence halls are on a
• Process program changes, drops, and adds to the Dining Plans
including making the necessary adjustments to student billings and
providing this information to administration on a regular basis for
accounting and reporting purposes. Assist Associate Director with
waiver process for residential students as needed.
• Calculate drops and adds for the board plan enrollment report and
submit weekly reports to the Dining Services company. Verify the
board bill submitted by the dining services company and submit to
the Financial Specialist for payment.
• Assign and activate dining plans for students arriving early on
campus for University sanctioned/sponsored programs. Prepare bills
for students arriving early.
• Activate dining privileges for summer camps and conferences;
prepare bills for summer camps and conferences.
• Activate dining privileges for pre-season and early arrival
programs; prepare billing for individual students and programs as
• Provide support and serve as the initial contact person with
students for the dining program (both on-campus and off-campus
• Coordinate and supervise the dining plan and debit card sign-up
process for all students.
• Process web sign-ups and student bills to the university Business
• Update CBORD program to include changes made to the Dining
• Work with Residence Life staff to access StarRez program
information for Dining Plans.
• Provide temporary dining passes for students as the situation
• Develop invoices for Residence Life for Hall Directors, Graduate
Assistants, and Resident Assistants; submit to the Financial
Specialist for payment.
• Assist internal and external users with access issues in CS Gold
Coordination of University Identification Card Program
• Activate and supervise the identification card program for all
students, faculty, and staff, as well as summer camps.
• Manage the digital ID card program.
• Maintain an inventory of supplies needed to produce ID and
camp/conference dining cards and maintain the operation of
equipment used in this program.
• Enter and update lost card sequence for the university all card
• Answer questions and provide assistance pertaining to the
identification card program.
• Verify identification of students.
• Educate current and prospective students, parents, faculty, and
staff on functions of the university identification card and the
processes for obtaining an identification card.
• Create name/identification badges and invoice departments for the
• Accept and approve photos submitted electronically for student
• Assist in the promotion of electronic submission of photos.
• Collaborate with Cbord to resolve issues students may be having
with the uploading of photos.
• Assist with giving card access to a variety of areas as needed
and developing access reports when requested.
Accountability of Fiscal Records (20%)
• Bill/credit/adjust dining plan charges to student accounts.
• Maintain CS Gold integrity for financial transactions (e.g.
Balance and sample fiscal transactions, determine and correct
• Reconcile Dining Plan sign-ups with billing records and deposit
records in CS Gold.
• Reconcile Campus Cash deposits to WISER, Get Funds and CS
• Bill and record revenue received from lost university
identification cards and the sale of university debit card
• Verify, process, and invoice university debit card/campus cash
refund requests for Residence Life laundry machines and vending
• Handle individual refund requests for the vending machines
located on the UWL campus.
• Create laundry cards and add requested amount to cards for
• Create gift cards/enter dollar value to be sold for dining
• Process reports on a regular basis for campus cash, contract
boards; communicate with Associate Director to identify reports
needed and frequency of each report.
• Collect deposits for all cash and check sales for Campus Cash;
submit deposits to the Financial Specialist.
• Develop and administer Dining Service reports including
participation reports (weekly), usage reports, and other management
data to assist the Dining Services Program
• Manage and monitor a petty cash fund for providing change.
Supervision of Student Employees (10%)
• Hire, train, supervise, and assign student employees work with
the identification card system and other duties of the Dining Plan
and Card Office.
• Verify and submit required payroll forms to Human Resources to
hire student employees for the Card Office and Information
• Compute and submit hours worked by students in the Dining Plan
and Card Office. Maintain records of the student help budgets for
General Office Support (5%)
• Provide general office support to the Associate Director.
• Greet and assist individuals requesting service; answer questions
regarding activities, services, and policies.
• Maintain statistical files to be used in the annual report and
for budget purposes.
• Prepare reports, handouts, correspondence, and forms as
• Process dining equipment maintenance and repair Work Order
Requests for both Whitney Centers and the Student Union by
utilizing the Facilities TMA iService Desk.
• Process requests for necessary office supplies.
• Serve as member of the University Centers team; attend staff
meetings and provide assistance as needed within the unit.
• Other duties as assigned by supervisor or University Centers
Contingent Upon Funding
Is this position eligible for employment sponsorship, (H1B or
• Minimum of high school diploma or equivalent.
• Administrative support and/or office manager experience.
• Knowledge and experience in the use of software including
Microsoft Office Suite, email, and electronic calendars.
• Knowledge of or ability to learn database management
• Effective oral and written communication skills.
• Excellent organizational, time management, and multi-tasking
skills with an attention to detail despite frequent
• Ability to coordinate projects, work independently and
collaboratively, and set priorities to meet the demands of the
• Ability to meet and work effectively with people across multiple
levels, to include students, faculty, staff, administration, and
• Ability to use discretion and good judgment regarding
• Strong focus on students and serving the needs of students.
• Experience in working with CBORD, Blackboard or other comparable
• 3+ year’s administrative support and/or office manager
• Associate degree or professional certification.
• Basic knowledge of record keeping practices – accounts payable
and receivable; develop, maintain, and reconcile various accounts
and purchases; cash handling and audit of accounts; budget
• Functional expertise with PeopleSoft Student Information System
and the University’s WISER financial database to retrieve and
• Functional expertise with HRS (Human Resource System) time
keeping system – ability to input, track, and extract data.
• Ability to work with or learn technology tools used for
reporting, surveys (such as Qualtrics), and web-based applications
(such as One Drive).
• Ability and willingness to maintain and enhance professional
competencies by participating in professional development
workshops, seminars, and training sessions, related to current
UWL provides reasonable accommodations to qualified individuals
with disabilities who are employees or applicants for employment.
Employment opportunities will not be denied because of the need to
make reasonable accommodations for a qualified individual with a
disability. If you need assistance or accommodation in applying
because of a disability, please contact email@example.com
608.785.8013. This job announcement and other material on this site
will be made available in alternate formats upon request to an
individual with a disability.
All position descriptions are required to provide physical demands
and working condition/environment and may not be published in the
job announcement. For information on the physical demands and/or
working conditions/environment for this position, please contact
Human Resources at firstname.lastname@example.org
Working conditions and environment
• This position may require additional hours on the Saturday and
Sunday of the opening week of each semester to assist students in
replacing lost ID cards, and signing students up for dining plans,
block meals, and campus cash.
INFORMATION ABOUT YOUR BENEFITS
Your benefits add an additional 40%+ to the overall financial
package from the university.
- paid vacation for 12-month positions.
- excellent flexible health insurance with low co-pays and good
- paid holidays and sick days. after 5 years of employment, you
become vested in our retirement system which ensures income
- benefits at UWL are highly competitive with local industry and
some of the strongest in state and nation.
Learn more at:
Benefit eligibility is determined at the point of hire. This
information is provided for illustrative purposes only. Benefits
are also pro-rated based on the appointment percentage.
Information about UWL and the Surrounding Region
The University of Wisconsin-La Crosse (UW–La Crosse) provides a
challenging, dynamic, and diverse learning environment in which the
entire university community is fully engaged in supporting student
success. Grounded in the liberal arts, UW-La Crosse fosters
curiosity and life-long learning through collaboration, innovation,
and the discovery and dissemination of new knowledge. Acknowledging
and respecting the contributions of all, UW-La Crosse is a regional
academic and cultural center that prepares students to take their
place in a constantly changing world community.
For more than a decade UW-La Crosse has been named one of
Kiplinger’s 100 Best Values in Public Universities and has appeared
prominently on theU.S. News & World Report
“America’s Best Colleges” for more than 15 years, and is ranked #4
on its list of the Best Regional Public Universities in the
With a student population of roughly 10,500, the university offers
91 undergraduate programs, 21 graduate programs, and 2 doctoral
programs through the following three colleges, the College of Arts,
Social Sciences, and Humanities, the College of Business
Administration, and the College of Science and Health, as well as
the School of Education. There are over 600 full-time faculty and
instructional academic staff, 75 percent of whom hold terminal
degrees. UW-La Crosse boasts a retention rate (freshmen returning
as sophomores) of 84 percent, graduation rate (degree within six
years) of 70 percent, and is among only 12 institutions cited
nationally by the American Association of State Colleges and
Universities for its success in linking campus culture and
university leadership to outstanding graduation rates.
UW-La Crosse’s strategic plan Sustaining Excellence continues to
move our community forward through its four pillars: increasing
community engagement, achieving excellence through equity and
diversity, investing in our people, and advancing transformational
education. More information about the ongoing work of Sustaining
Excellence is available at www.uwlax.edu/info/strategic-plan
The UW-La Crosse campus is in southwestern Wisconsin, nestled in a
residential area of the City of La Crosse and positioned as part of
a larger metro area with a population close to 140,000. The area,
known as the 7 Rivers Region, is famous for its exceptional natural
beauty which includes the Mississippi River on one side, majestic
bluffs on the other, and views of rolling farmland and forested
valleys in between. Abundant water, woodlands and varying terrain
provide ample opportunities for year-round outdoor recreation. Only
a couple of hours from Minneapolis or Madison, La Crosse enjoys the
affordability and charm of small town living with larger city
benefits. Three colleges, two world-class medical institutions, the
La Crosse Symphony Orchestra, a restored nineteenth century
downtown business district, and a number of galleries and art
centers have made La Crosse a regional center for culture,
entertainment, medical care, shopping, sports and recreation. More
information about the La Crosse metro area can be found here:
Choose La Crosse
Learn more about UW-La Crosse here:
The University of Wisconsin-La Crosse is an equal opportunity and
affirmative action employer committed to assembling a diverse,
broadly trained faculty and staff. We strongly encourage women,
minorities, people with disabilities and veterans to apply. UWL, in
compliance with applicable laws and in furtherance of its
commitment to fostering an environment that welcomes and embraces
diversity, does not discriminate on the basis of race, color,
national origin, religion, sex, sexual orientation, gender
identity/expression, disability, or protected veteran status.
UW-La Crosse’s diversity and inclusion efforts are guided by our
adherence to Inclusive Excellence. We define Inclusive Excellence
as “… our active, intentional and ongoing commitment to bridge
differences with understanding and respect so all can thrive." The
goals of Inclusive Excellence are to increase the retention of
diverse faculty, staff and students while encouraging a campus
climate that is inviting and welcoming to all. UW-La Crosse strives
to promote acceptance of all facets of diversity from racial/ethnic
diversity to diversity of thought and experience. UW-La Crosse
ranks 6th nationally among the Top LGBTQ -Friendly Colleges for
2018-19 by AffordableCollegesOnline.org ( ACO ).
Annual Security and Fire Safety Report (Clery Act)
For the UWL Annual Security and Fire Safety Reports (i.e., Clery
Report), which includes statistics about reported crimes and
information about campus security policies, see
contact the University Police Department at 608.785.9000.
Student Affairs Division
Description of College / Department / Program / Division /
The Division of Student Affairs’ role is to enhance and support
students learning experience here at UWL . We work closely with
faculty, staff, community members, alumni and most importantly,
students to provide quality programs and services which promote
learning, leadership, involvement, service and the celebration of
diversity. The Division includes a number of departments:
Admissions and Recruitment, Campus Child Center, Counseling and
Testing, Student Health Center, Intercollegiate Athletics,
Recreational Sports, Residence Life, Student Life, University
Centers, and the Vice Chancellor & Dean of Students office. The
staff of the Division is truly student-centered and concerned about
the holistic development of the student.
University Centers serves the community by providing a welcoming
environment that facilitates learning opportunities, embraces
diversity, and enriches the campus experience. University Centers
provides operational oversight to the Student Union, the Whitney
Dining Center, the Center for Organizations, Vision, and Engagement
(the COVE ) and the Leadership and Involvement Center ( LIC ).
University Centers also provides a wide variety of services,
spaces, and amenities including the Information Center, Eagle ID
Program, Dining Plans, Campus Food Pantry, and more.
Posting Detail Information
Posting Detail Information
Continuous Recruitment First Review Date
This is a continuous
recruitment. Applicants will be reviewed as they are received and
continue until the position is filled.
Confidentiality of Applicant Materials
UWL is a state agency and subject to Wisconsin’s Open Records Law.
UWL will not, however, reveal the identities of applicants who
request confidentiality in writing except as may be required by
Wisconsin’s Open Records law. In certain circumstances, the
identities of “final candidates” and/or the identity of the
appointed applicant must be revealed upon request.
CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment
screening which includes a criminal background check, work
authorization, and verification of education. It will also require
you and your references to answer questions regarding sexual
violence and sexual harassment.
Position Contact Name
Kyle Burke, Director of University Centers
Position Contact Email
Required fields are indicated with an asterisk (*).
- * The University of Wisconsin System will not reveal the
identities of applicants who request confidentiality in writing,
except that the identities of finalists must be revealed upon
request. See Wis. Stat. §. 19.36(7).
- I wish for my name to remain confidential until the university
is no longer able to do so.
- I waive my right to keep my name confidential through the
- * Are you currently employed by or have you been employed by a
UW System institution or a State of Wisconsin agency during the
last seven (7) years? Please answer yes or no. If yes, provide the
institution or agency name, your supervisor and contact
information, including phone number and email address.
- * After you retire from a Wisconsin Retirement System (WRS)
employer, you may return to work with a WRS employer as a rehired
annuitant, provided certain requirements are met. There are no
restrictions on what type of position a rehired annuitant can hold.
Under the WRS, there is no limit to how much you may earn as a
rehired annuitant. (Learn more:
Are you currently collecting an annuity from the Wisconsin
Retirement System, (WRS)?
- * Are you an alum of the University of Wisconsin-La Crosse?
- * Are you legally eligible to work in the United States?
- * Will you now or in the future require visa sponsorship for
employment at the University of Wisconsin-La Crosse? (UW-L and UW
System institutions pay for some or all of the sponsorship costs.
Some candidates may require an H1B or another form of employment
sponsorship to work in the US. This question is asked so that if
you are the successful candidate, Human Resources can work with
your work unit to begin the process of obtaining this visa).
- Yes, I will require sponsorship prior to employment.
- Yes, I will require sponsorship for continued employment if
- No, I do not require sponsorship and am eligible to work in the
- * Were you ever found to have engaged in any sexual violence or
sexual harassment in a previous work assignment? (Required under UW
System Administrative Policy 1275)
- * Are you currently under investigation or have ever left
employment during an active investigation in which you were accused
of sexual violence or sexual harassment? (Required under UW System
Administrative Policy 1275)
- * Please provide your most recent employer, supervisor name and
contact information, including phone number and email address.
(Pursuant to UW System Administrative Policy 1275, UW System
requires reference checks related to sexual harassment and sexual
violence to be conducted at a minimum with a final candidate’s most
recent employer and with all previous UW System institution and
State of Wisconsin agency employers from the past seven years. UW-L
will notify you prior to contacting your supervisor).
(Open Ended Question)
- * How did you hear about this employment opportunity?
- Chronicle of Higher Education Web Site
- Discipline-Specific Publication/Web Site
- HERC Web Site
- HigherEdJobs.com Web Site
- Job Center of Wisconsin Web Site
- Minority Publication/Web Site
- University of Wisconsin - La Crosse Social Media (i.e.
Facebook, LinkedIn, Twitter)
- University of Wisconsin - La Crosse Web Site
- La Crosse Tribune
- Personal Referral
- WinonaDailyNews.com, LaCrosseTribune.com, ChippewaHerald.com,
Journaltimes.com, Kenoshanews.com, Madison.com
- Department of Workforce Development (WISC)
- Resume/Curriculum Vitae
- Cover Letter/Letter of Application
- Reference Contact Information