Academic Advisor I

About Lake-Sumter State College

Join Us at Lake-Sumter State College
Located in the heart of Florida, Lake-Sumter State College provides students with the opportunity to pursue their goals and join Florida’s dynamic workforce. We embrace our mission as a community college to increase access and opportunity for all learners in the communities we serve.

Under the leadership of President Heather Bigard, we are embarking on a bold journey to transform the ways in which we connect and educate our students while embracing our rich history of high-quality education and personalized student support services. We currently serve over 6,500 students each year and plan to grow to over 10,000 in the next several years.

The rapid growth in the Orlando metropolitan area, and particularly in our service area of Lake and Sumter Counties, is driving growth, innovation, and workforce demand in an array of industries offering high-skill, high-wage positions. By rapidly adapting and responding to this demand, Lake-Sumter State College will continue to be the premier workforce engine driving training and education opportunities in these counties.

Lake-Sumter State College delivers student success through personal attention and flexible pathways leading to rewarding careers and higher wages. We are committed to:

• Caring about each individual student, our peers, and our community;
• Communicating to ensure clarity and transparency, and
• Collaboration , knowing that the best possible outcomes are ensured when there is a sharing of ideas.

This is an exciting time at Lake-Sumter State College! When you join our team, you’ll have the opportunity to connect and collaborate with incredible faculty and staff who are focused on making a real difference in the lives of students in our community. Together, we will create a significant impact to meet the needs of today’s students and prepare for future generations.

We invite you to join us in our commitment to student success!






Job Summary

The Academic Advisor provides innovative services and programs through collaboration with students, faculty, and staff. These services and programs enhance the quality of the student experience and sustain a student-centered learning environment leading to completion and workforce development. The Advisor builds supportive and personalized relationships with students, and provides opportunities for students to understand the logic of the curriculum and engage with the college community.

Responsible for demonstrating LSSC’s values of learning, people, student success, forward-thinking, commitment to excellence, accessibility, diversity, partnerships, and sound management practices.

Duties & Responsibilities include, but are not limited to-

• Utilizes intentional developmental advising methods focused on student success, skill development, and life-long learning.
• Maintains a historic record of all individual academic advising session notes and materials. Communicates with advisees using the latest technology including Starfish and Canvas.
• Assists students with course selection, information related to initial transfer credit review, academic program requirements, interpretation of institutional policies and procedures, and graduation audits.
• Provides evening advising one day per week.
• Serves as a referral agent for students in academic distress, which includes monitoring and record keeping via LSSC’s early alert system.
• Engages in outreach efforts and communicates effectively with current and prospective students, community members, and college employees (in-person, by phone, in writing, and by appropriate electronic means), adhering to the privacy of student records requirements (FERPA).
• Delivers Academic Advising presentations aimed at reinforcing student academic and career exploration for AA, AS, Certificate, and Baccalaureate students.
• Assists with the delivery of departmental advising services including new student orientation, recruitment, group advising, and intrusive advising strategies focused on at-risk populations.
• Participates in College retention efforts: implements student success strategies for specific target populations and or student roster group(s), monitors, and responds to Starfish academic concern flags, and provides ongoing support for students on academic probation.

Serves on department and college-wide committees, councils, and work groups.

ASSESSMENT

• Participates in data collection for the College’s continuous improvement initiatives and accreditation compliance.
• Participates in the assessment of measurable learning outcomes. Contributes to department and division strategic planning and program review initiatives.

Essential Duties & Responsibilities

MINIMUM QUALIFICATIONS:

• Minimum Education: Bachelor’s degree from an accredited institution is required.
• Minimum Training / Experience: Minimum 3 years of professional experience working directly with students in an academic setting in higher education.

Minimum Qualifications & Education

• Ability to successfully maintain strong working relations with students, faculty, staff, and members of the community.
• Intermediate ability level in computer software, including MS Office products (Outlook, Word, PowerPoint, Excel, and TEAMS)
• Ability to effectively facilitate advising workshops and/or presentations to both large and small audiences.
• Intermediate ability level in the use of office equipment including computer, phone, fax, and network copier/printer
• Ability to exercise confidentiality.
• Ability to work on multiple assignments simultaneously while meeting varied deadlines.
• Ability to work independently and multi-task, with attention to detail and with a high level of accuracy.

ABILITIES/GENERAL

• Promote a common purpose consistent with stated College goals and demonstrate a commitment to students and the learning environment.

• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks
• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action and attire.
• Demonstrate professionalism in dealing with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles
• Conduct oneself in a manner consistent with the College’s standards of ethical conduct.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.
• Strong service orientation, and ability to effectively work as member, or leader, of a team by cooperating with others, offering to help others when needed and considering larger organizational goals rather than individual concerns. Includes the ability to build &/or support a constructive team spirit where members are committed to the goals and objectives of the organization.
• Plan, organize and successfully multitask to meet multiple deadlines and frequently new work tasks within required timeframes. Proven flexibility to successfully work on diversified projects at a fast and accurate pace.
• Effectively manage change and adaptability
• Promote a common purpose consistent with stated College goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Proficiency in computer applications, including Microsoft Outlook and MS Office products (Word, PowerPoint, Excel).
• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action and attire.
• Demonstrate professionalism in effectively communicating and collaborating with a diverse population while understanding and respecting each other’s view of the world, personalities and working styles
• Conduct oneself in a manner consistent with the College’s standards of ethical conduct.
• Apply effective techniques to work both independently and to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.
  
  
• Adheres to all workplace safety rules, safety laws, regulations, standards and practices
• Ability to work various hours including nights, early morning and weekends
• Ability to travel amongst various campuses and attend College events, or off campus, as required.