General Summary The Library Systems Analyst (LSA) is a member of Integrated Library Systems (ILS) at the University of Chicago Library. ILS performs operational support, programming, and systems analysis for library systems used by library staff and the public, with particular responsibility for the FOLIO library services platform (LSP) and ancillary systems.
The LSA provides analysis and support for various ILS-supported systems and integrations, with special emphasis on FOLIO. The LSA takes a leadership role in working with library staff in key positions throughout the library to ensure the needs of departments are met by systems supported by ILS and to provide communications on ILS activities and decisions relevant to all users of ILS-supported systems. The LSA works with library staff to analyze their needs and to help determine appropriate software and/or application configurations, training, and documentation to meet those needs.
The LSA develops functional and technical specifications and procedures related to systems and applications and acts as a bridge between functional experts and technical staff. The LSA participates in project teams, manages projects of moderate and large size, and acts as both the primary resource to library staff on computer systems capabilities and as a primary resource for ILS technical staff on library operations. The LSA takes a lead role organizing testing, upgrade activities, and developing requirements for UChicago's FOLIO implementation. The LSA provides production support and acts as a point of contact with our providers and partners,and participates in the broader FOLIO community.
The LSA keeps abreast of developments in national standards and information technology as may affect current systems. The LSA serves on committees, work groups, task forces, etc. as may be assigned or appropriate. The LSA may also provide support and analysis for systems used at the consortial level, such as Platform for Open Discovery and ReShare.
Essential Functions Responsibilities:
- Translate business needs of Library units into functional requirements and technical specifications for systems/solutions.
- Perform and coordinate testing of new or updated systems.
- Provide troubleshooting and support for FOLIO and other ILS-supported systems.
- Liaise with external system providers and partners for problem reporting and resolution, submitting enhancement requests and providing input on proposed changes or new products.
- Document local implementation decisions.
- Develop and deliver training for ILS-supported systems.
- Provide analysis and support for management reports from ILS-supported systems.
- Serve a project lead for projects of various sizes, may serve as project manager.
- Participate in FOLIO community and other collaborations as appropriate.
- ALA-accredited Master’s degree, an advanced degree in a related discipline, or equivalent relevant experience.
- 3 years' experience working with library systems or in related industry experience.
- Working knowledge of applicable library and IT standards.
- Demonstrated project management skills.
Preferred Experience or Skills
- Experience with an academic research library and/or LSP.
- Experience with systems and workflow analysis.
- Experience leading inter- or intra-department groups in maintaining systems.
- Experience facilitating conversations with diverse stakeholders.
- Experience developing and facilitating training sessions.
- Experience with SQL, JSON, XML, Web APIs, computer programming languages such as Python or Java, and/or version control software such as git.
- Excellent written and oral communications skills.
Formal Writing Sample
Application Instructions To Apply: Submit cover letter, curriculum vitae, and reference contact information online through the University of Chicago's Academic Recruiting website:
apply.interfolio.com/124567. Review of applications will begin after May 28, 2023. Screening of applications will continue until the position is filled or the search is closed.
Salary and Benefits: Appointment salary based on qualifications and experience. Benefits include a retirement plan, insurance, and paid time off.
Questions: Contact Library Human Resources at firstname.lastname@example.org
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