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Enrollment Coordinator

Saint Peter's University
New Jersey, United States
Salary Not Specified
Posted Date
Apr 28, 2023

Saint Peter's University, founded in 1872, is a Jesuit, Catholic, coeducational, liberal arts University located in Jersey City, New Jersey.

Saint Peter's University seeks to develop the whole person in preparation for a lifetime of learning, leadership, and service in a diverse and global society.

Committed to academic excellence and individual attention, Saint Peter's University provides education, informed by values, primarily in degree-granting programs in the arts, science, and business, to resident and commuting students from a variety of backgrounds.

Saint Peter’s University is an Equal Opportunity/Affirmative Action Institution with a strong commitment to diversity. Saint Peter’s University desires to ensure that faculty, students and staff members from underrepresented and marginalized populations are an integral part of the life and governance of the institution.

For more information about Saint Peter's University, please visit

Named #1 in the nation for transformation in 2018 by the American Council on Education/Fidelity Investments

Posting Details

Position Information

Job Title

Enrollment Coordinator


Jersey City Campus


Academic Affairs

Full Time, Part Time, Adjunct

Full Time

Job Description

The Enrollment Coordinator (EC) provides front end, integrated support services to ensure that
the campus community has a positive experience when visiting the university’s one-stop
Enrollment Services Center. They are a resource for students, helping them navigate the
enrollment process and providing support throughout their academic journey. It is essential that
the EC provide outstanding customer service, exhibit excellent problem solving skills and
discretion when resolving questions. The EC supports a diverse community, including non-
native, international, and high school students, in addition to other community members whose
needs and interests vary.
The EC is responsible for academic advising, registration, processing financial aid, and student
billing. This role involves heavy daily in person, email and phone contact. The EC must have an
in-depth understanding of Saint Peter’s institutional, federal and state policies regulating
academic records, registration, financial aid, and student account billing.

Duties & Responsibilities

● Provide support and processing of registration, student records, substitutions, academic
advisement, refunds, investigate, problem-solve, and resolve issues.
● Provide information related to financial aid, including FAFSA applications, eligibility,
disbursement of aid, cost of attendance, types of aid and estimated family contribution.
● Provide options available to financing their education, such as loans, and other billing
and payment plan options.
● Accepts cash payments and maintains a daily cash box.
● Issue campus ID cards, assign building access and add monetary value to the card.
● Evaluate appeals and forward to the appropriate area for late registration, tuition
forfeiture, and late fees. Communicate results of waiver, appeal or petition to students in
a professional manner.
● Offer proactive solutions to improve support services.
● Keep abreast of University, departmental, federal and state regulations.
● Exercise good judgment in escalating complex issues to supervisors/managers.
● Sensitive to cultural diversity and ability to communicate and interact effectively with
people of all ages and identities.
● Other duties as assigned.

Qualification Standards

● Education: Bachelor’s degree preferred.
● Experience: Two years of experience in higher education administration, preferably in
Student Accounts, Financial Aid, or Registrar; familiarity with registration, FERPA, and
collaboration with the administration.


● Education: Bachelor’s degree preferred.

Physical Demands


Licenses (if applicable)

Working Conditions

Physical requirements

Posting Detail Information

Posting Number


Position Posting Date

Close Date

Open Until Filled


Special Instructions to Applicants

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