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Financial Aid Specialist

Employer
Washburn University
Location
Kansas, United States
Salary
Salary Not Specified
Date posted
Apr 26, 2023

Job Details



Position Title: Financial Aid Specialist

Department: Financial Aid

Advertised Pay: 16.52/hour with potential for a higher rate commensurate with experience. Updated 7/1/23

Campus Location: Washburn University

The screening committee will review all eligible applications submitted until the position is filled.

Position Summary: The Financial Aid Specialist processes financial aid to ensure compliance with federal regulations in one or more areas while providing excellent customer service. The Financial Aid processing areas are Return to Title IV (R2T4)/Documentation of Attendance/Adjustment, Grants/Comment Codes, Satisfactory Academic Progress (SAP)/Consortium, Verification, and Loans.

Essential Functions:
• Communicate with students and families throughout the financial aid process.
• Work with faculty and staff to resolve student issues.
• Provide excellent customer service in person, over the phone, and over email.
• Run reports to assist with processing financial aid.
• Create and maintain Financial Aid Office Policies and Procedures Manual in respective areas.
• Provide cross-training to colleagues and assists with student employee training.
• Performs additional job-related duties as assigned or as appropriate.

Required Qualifications:
High school diploma or GED equivalent.
Two years of experience providing information to customers related to procedures and/or policies or a post-secondary degree.
Proven experience providing effective customer service.
Demonstrated effective interpersonal and communication skills.
This position requires access to U. S. Department of Education (ED) databases; Common Origination & Disbursement (COD), National Student Loan Data Systems (NSLDS), and Central Processing Services (CPS) and in order to have access to these databases, applicants cannot be in default or owe an overpayment in any Title IV Federal Financial Aid program

Preferred Qualifications:
Bachelor’s degree.
Financial aid experience
Experience with Ellucian’s Banner student information system.

Full time Hourly Mon-Fri 8am-5pm
Background Check Required

Company

Washburn University

Washburn is a top-notch university in an urban setting where students are becoming their best selves.

Nestled in the heart of Topeka - the capital city with about 127 thousand residents - Washburn offers students from small towns a big-city feel, while providing students from major metropolitan areas a more manageable environment.

Washburn's beautiful campus - on 160 acres - is easy to navigate with state-of-the art facilities. Our Tech campus on Huntoon offers industry-standard programs leading to in-demand jobs. And with our low student/faculty ratio and small classes, you're going to get to know your professors. 

Internally, we're organized into five schools, the College of Arts & Sciences, the School of Applied Studies, the Business School, the School of Nursing, the School of Law and the Washburn Institute of Technology (Washburn Tech.)

Our mission is to provide opportunities for our students to realize their full potential; we can't do it without our dedicated faculty and staff. 

Washburn University employs more than one thousand faculty and staff on our campuses throughout Topeka. We strive to offer competitive wages, an excellent benefits program, supportive culture and healthy work/life balance. Washburn seeks to create an environment that reflects our core values: integrity, excellence, inclusion, accountability, respect, collaboration and innovation.

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