Access Control and Housing Data Manager

Position Summary:

Are you interested in a career opportunity that offers tuition assistance for yourself and dependents, great benefits package, stable campus environment, and more? Housing & Residence Life invites qualified applicants to apply for our Access Control and Housing Data Manager opening! This is a full time benefit eligible position that offers health, dental and vision insurance, retirement, disability, tuition assistance for you and your dependents, vacation/sick accrual and holiday pay.

Under the supervision of the Assistant Director of Housing Operation, the Access Control and Housing Data Manager is responsible for assisting in the management of desk operations at a residence hall desk or an area office in the student neighborhoods. As part of their responsibilities, the Access Control and Housing Data Manager will maintain room key inventory control records, maintain room occupancy data, order office supplies, answer telephones, monitor security systems, and serve as the receptionist for the areas. The Access Control and Housing Data Manager is essential to building safety and guest policy enforcement and is the primary contact in the area for all customers. The Access Control and Housing Data Manager must be able to respond to all concerns with empathy and professionalism.

The Access Control and Housing Data Manager works a traditional nine-month academic year, or 1,365 hours annually. The Access Control and Housing Data Manager’s work shift will begin at 8:30 a.m. and end at 4:30 pm with a one hour unpaid lunch, Monday through Friday each week. Every effort will be made to work with employees when this temporary change is necessary. The Access Control and Housing Data Manager must attend training in August and December and work during Welcome Weekend as part of their employment. At certain times during the academic year, the Access Control and Housing Data Manager may be asked to work on some holidays, weekends and breaks.

Minimum Qualifications:

Must possess a high school diploma or equivalent
Must have at least three years of administrative support experience
Must be able to demonstrate strong writing skills (professional language and tone)
Must be able to demonstrate strong typing skills (accuracy)
Must be able to demonstrate strong customer service skills in-person, over the phone, and in writing
Experience in communicating clearly with a variety of stakeholders
Ability to work on a team and to work independently
Proficiency in Microsoft Office applications and other specialized office software
Must be able to exhibit a high degree of accuracy with an attention to detail
Must be able to articulate previous experience handling multiple tasks/projects, setting priorities and meeting deadlines while maintaining a high level of performance
Must be able to articulate previous experience handling sensitive information in a confidential manner

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

Previous experience working at the University of Dayton and/or on a college/university campus
Demonstrated experience working with StarRez and Advocate software applications
Previous experience using Google Docs
Possession of strong interpersonal skills
Possession of strong organizational skills

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

A federal court on December 7, 2021, issued a ruling that suspends the COVID-19 vaccine requirement that applies to federal contractors nationwide. With this development, the University will pause any enforcement action against employees who have not complied with the requirement to be fully vaccinated by Dec. 8, 2021 or to have requested an exemption to maintain their employment status.

The University will continue to monitor the state of the pandemic on campus and in the community as well as developments in federal and state requirements, and also will continue to regularly consult with public health officials and our medical panel. As has been the case throughout the pandemic, our protocols and requirements are subject to change depending on conditions on campus or in our community, and government requirements.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of race, color, national origin, religion, sex, sexual orientation or gender identity.