$18.00/hr, part-time (25 hours/wk)
Performs a variety of moderately complex clerical and administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of a university administrative unit.
This position provides excellent customer service, professional administrative support and coordination for student mobility programs and advisors at Miami University. Serving as a critical front-line resource for international students and scholars, study abroad students, faculty and staff, and community members who vising the Global Initiatives Advising and Consulting Center.
Duties will include supervise the check-in process for advising appointments for study abroad, international students and scholars, and passport services; serve as a US Passport Acceptance Agent.
Process incoming information and/or documents regarding daily operations; makes first determination as to disposition using set standards.
Serves as informational resource for staff; investigates and resolves problems and difficulties.
Assists in the enforcement of policies and procedures; serves as informational resource to staff.
Monitors and reviews projects; ensures all necessary changes are made.
Gathers and analyzes statistical information regarding department’s programs and activities; produces reports.
Performs a variety of clerical tasks including answering phones, typing, and copying.
Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience. Must be a US citizen or non-citizen US national to be a passport agent.
Knowledge, Skills, and Abilities:
Knowledge of unit's operations, policies, and procedures
Knowledge of computers and office applications
May require supervisory skills
Special Instructions to Applicants:
Include your resume and cover letter.
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EO/AA Statement/Clery Act: Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.
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Benefits Eligible: No