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Program Associate, part-time

Program Associate

$18.00/hr, part-time (25 hours/wk)

 

Summary:       

Performs a variety of moderately complex clerical and administrative tasks requiring some independent judgment related to ensuring the successful completion of the daily operations of a university administrative unit.

This position provides excellent customer service, professional administrative support and coordination for student mobility programs and advisors at Miami University. Serving as a critical front-line resource for international students and scholars, study abroad students, faculty and staff, and community members who vising the Global Initiatives Advising and Consulting Center.

 

Essential Duties:

Duties will include supervise the check-in process for advising appointments for study abroad, international students and scholars, and passport services; serve as a US Passport Acceptance Agent.

Process incoming information and/or documents regarding daily operations; makes first determination as to disposition using set standards.

Serves as informational resource for staff; investigates and resolves problems and difficulties.

Assists in the enforcement of policies and procedures; serves as informational resource to staff.

Monitors and reviews projects; ensures all necessary changes are made.

Gathers and analyzes statistical information regarding department’s programs and activities; produces reports.

Performs a variety of clerical tasks including answering phones, typing, and copying.

 

Minimum Qualifications:

Requires nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience. Must be a US citizen or non-citizen US national to be a passport agent.

 

Knowledge, Skills, and Abilities:  

Knowledge of unit's operations, policies, and procedures

Knowledge of computers and office applications

May require supervisory skills

Clerical skills

Research skills

 

Special Instructions to Applicants:

Include your resume and cover letter.

 

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

 

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

 

EO/AA Statement/Clery Act: Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

 

Labor Law Posters for Applicants: Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).

 

Benefits Eligible: No

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