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Director of Ops, HRL

Old Dominion University
Old Dominion University, Norfolk
Salary commensurate with education and experience
Posted Date
Apr 24, 2023

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Position Type
Administrative, Academic Affairs, Other Academic Affairs
Employment Level
Employment Type
Full Time

Job Details

Director of Ops, HRL (GP267A)

ODU is seeking candidates for a Director of Ops, HRL (full-time, 12 month) position. Reporting to the Executive Director for Housing and Residence Life, the Director for Business Operations oversees departmental Budgets (revenue and expenses), Housing Assignments, and Technology services. Responsibilities include the application, assignments, and occupancy management for the approximately 4,800 students including living-learning communities, the student summer housing program, and projections and reporting.

Additionally, the Director oversees the budget management for the Housing and Residence Life department including Accounts Receivable, Accounts Payable, student employee payroll, hiring processing for student employees and general staff onboarding, pro forma development and management (under the direction of the Executive Director), and operations support for conference services. The Director has direct supervision of the Associate Director for Fiscal Operations, the Associate Director for Business Operations, and Technical Support Manager with indirect reports of an additional four professional staff members.

This position supports evening and weekend activities as needed including department and university events.


Required Education: Master’s degree in Higher Education, Student Personnel Services, Business Administration, or a related field; or a bachelor’s degree in Higher Education, Student Personnel Services, Business Administration, or related fields with work experience equivalent to Master’s degree.


Required Qualifications:


  • Working knowledge of data processing principles and the ability to use housing management software is required. Considerable knowledge of University and Housing & Residence Life policies and procedures including occupancy management with partnership with university enrollment management and management of housing application and assignment processes. Extensive knowledge of budget management operations including management of university policies and procedures to support accounts receivable and accounts payable processes, development of annual budgets and long-term budgetary pro forma. Demonstrated commitment to customer service and a student-centered philosophy. Demonstrated competence in developing and administering policies and procedures. Strong management skills including organizational abilities, managing multiple priorities, delegation of work, and supervision of fulltime professional staff. Excellent verbal communication, writing and editing skills. Ability to motivate staff as well as envision and implement change effectively. Demonstrated record of working collaboratively with a diverse campus population and variety of constituents in a complex environment. Some experience with project management and leadership of staff. Considerable progressively responsible experience in a leadership position that requires working with students and staff in housing or residential life. Considerable progressively responsible experience in a leadership position that requires working with students in housing or residential life.

Preferred Qualifications: StarRez or similar housing management software knowledge and demonstrated skills. Some knowledge of Banner financial/budget system or similar software system.


Conditions of Employment: Given the nature of the positions in Student Engagement & Enrollment Services that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing.

There may be occasions where the employee will be asked to work during university closings as directed by his or her supervisor.


  • These instances may include working from a remote location (i.e. telework, etc.).


Review Date: This position is open until filled.

To apply, please visit It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Minorities, women, veterans and individuals with disabilities are encouraged to apply.




Old Dominion University, located in Norfolk, is Virginia's forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia's economy.

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