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Assistant Director, Housing Services

Bucknell University
Pennsylvania, United States
Salary Not specified
Posted Date
Apr 21, 2023

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Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Employment Type
Full Time

Assistant Director, Housing Services

Job No: 497360
Position Type: full-time
Location: Lewisburg, PA
Categories: Other, Student Affairs

The Assistant Director of Housing Services is responsible for assisting with the overall student housing assignments process, and managing the on campus housing program for 3,600 undergraduate students and an off-campus population of approximately 300. The Assistant Director will also have access control responsibilities in Access and Card Services.
Reporting to the Associate Director of Housing Services, the Assistant Director serves on a team within the Division of Student Affairs including Residential Education, Fraternity & Sorority Affairs and the First-year Experience.

Job Duties:
On-Campus Housing Responsibilities
Execute housing assignments, room changes and other operations regarding student room assignments.
Develop reports and communicate the state of housing occupancy with respect to current assignments, capacity and vacancies.
Work with the Associate Director and Director in analyzing complex data to compile into reports, occupancy and budget forecasts, studies and other projects.
Assist the Associate Director in the planning and delivery of the room selection process, including communications with students and families regarding the process.
Assist with all aspects of first-year housing assignments.
Coordinate summer and conference housing with the Associate Director of Housing Services. Manage assignments, check in processes and communications.
Assist with opening and closing of campus housing at the beginning and end of semesters along with break periods (Fall Break, Thanksgiving Break and Spring Break).
Respond to immediate student service needs via incoming phone calls, emails and walk-ins.
Serve as a point of contact for students and their housing needs. Respond to family questions regarding housing assignments and housing processes.
Coordinate and maintain the housing services website.
Collaborate with other University offices to assist with organizing housing assignments for different groups (i.e fraternities, sororities, affinity housing, residential college alumni).
Manage all requests and communication for students to arrive on campus prior to the start of campus housing opening and individuals requesting to stay past the halls closing at the end of a semester.
Utilize the housing software (StarRez) to communicate with students regarding their housing and communicate housing information to various campus stakeholders.
Supports central office staff with key management and key control, responses to inquiries of walk-ins, phone, email and social media.

Off-Campus Housing
Plan and execute the off-campus housing program and process.
Develop marketing and informational materials related to the off campus housing program including landlord tenant regulation information for students.
Establish and maintain contacts with local landlords.
Maintain lease information and database of off campus students.
Student Transportation
Supports the airport shuttle process at the beginning and end of Fall, Thanksgiving and Spring break and at the start and end of semesters.
Participate in a rotation with the office staff for assisting with departing shuttles. This includes being present at departure, assisting with boarding and contacting those late for the shuttle.

This position requires evening and weekend work.

Actively contribute to Bucknell's efforts to foster a diverse and inclusive campus community through intercultural competence.

Support and promote the University's DEI and sustainability efforts to protect, maintain, and increase the long-term viability and resilience of the University's employees, environmental, social, and economic support systems.

Perform other duties as assigned.

Minimum Qualifications:
Master's degree in college student personnel, higher education administration, or a related field
One year of professional (post graduate) related experience.
Strong commitment to student growth and development.
Demonstrated commitment to diversity & inclusion with the ability to work collaboratively across cultures and styles at all levels of the organization.
Strong interpersonal skills and the ability to work effectively with students, families, faculty, staff and administrators as well as external agencies/groups and the public.
Strong administrative skills and organizational skills including the ability to identify administrative and student service issues and seek the appropriate resources to resolve the issues.
Able to work independently on most elements.

Preferred Qualifications:
Experience working with StarRez software or other housing solution products

Work Type:
This is a full-time, exempt, benefits-eligible.

This role is not budgeted for visa sponsorship at this time, all candidates must be authorized to work in the US at the time of submission of the application.

Salary Range:
This is a staff exempt position with a hiring range of $47,760-59,700. The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.


Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):
- flexible scheduling options determined by role;
- medical, prescription drug, vision, dental, life, and long-term disability insurance options
- an outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
- generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
- full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
- a comprehensive employee wellness program including program incentives
- a myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card

To learn more about Bucknell's benefits, click here! (*Eligibility criteria and waiting periods may apply.)

Diversity, Equity & Inclusion:

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.

To apply, visit


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