Assistant Director, Housing Services
Other, Student Affairs
The Assistant Director of Housing Services is responsible for
assisting with the overall student housing assignments process, and
managing the on campus housing program for 3,600 undergraduate
students and an off-campus population of approximately 300. The
Assistant Director will also have access control responsibilities
in Access and Card Services.
Reporting to the Associate Director of Housing Services, the
Assistant Director serves on a team within the Division of Student
Affairs including Residential Education, Fraternity & Sorority
Affairs and the First-year Experience.
Execute housing assignments, room changes and other operations
regarding student room assignments.
Develop reports and communicate the state of housing occupancy with
respect to current assignments, capacity and vacancies.
Work with the Associate Director and Director in analyzing complex
data to compile into reports, occupancy and budget forecasts,
studies and other projects.
Assist the Associate Director in the planning and delivery of the
room selection process, including communications with students and
families regarding the process.
Assist with all aspects of first-year housing assignments.
Coordinate summer and conference housing with the Associate
Director of Housing Services. Manage assignments, check in
processes and communications.
Assist with opening and closing of campus housing at the beginning
and end of semesters along with break periods (Fall Break,
Thanksgiving Break and Spring Break).
Respond to immediate student service needs via incoming phone
calls, emails and walk-ins.
Serve as a point of contact for students and their housing needs.
Respond to family questions regarding housing assignments and
Coordinate and maintain the housing services website.
Collaborate with other University offices to assist with organizing
housing assignments for different groups (i.e fraternities,
sororities, affinity housing, residential college alumni).
Manage all requests and communication for students to arrive on
campus prior to the start of campus housing opening and individuals
requesting to stay past the halls closing at the end of a
Utilize the housing software (StarRez) to communicate with students
regarding their housing and communicate housing information to
various campus stakeholders.
Supports central office staff with key management and key control,
responses to inquiries of walk-ins, phone, email and social
Plan and execute the off-campus housing program and process.
Develop marketing and informational materials related to the off
campus housing program including landlord tenant regulation
information for students.
Establish and maintain contacts with local landlords.
Maintain lease information and database of off campus
Supports the airport shuttle process at the beginning and end of
Fall, Thanksgiving and Spring break and at the start and end of
Participate in a rotation with the office staff for assisting with
departing shuttles. This includes being present at departure,
assisting with boarding and contacting those late for the
This position requires evening and weekend work.
Actively contribute to Bucknell's efforts to foster a diverse and
inclusive campus community through intercultural competence.
Support and promote the University's DEI and sustainability efforts
to protect, maintain, and increase the long-term viability and
resilience of the University's employees, environmental, social,
and economic support systems.
Perform other duties as assigned.
Master's degree in college
student personnel, higher education administration, or a related
One year of professional (post graduate) related experience.
Strong commitment to student growth and development.
Demonstrated commitment to diversity & inclusion with the
ability to work collaboratively across cultures and styles at all
levels of the organization.
Strong interpersonal skills and the ability to work effectively
with students, families, faculty, staff and administrators as well
as external agencies/groups and the public.
Strong administrative skills and organizational skills including
the ability to identify administrative and student service issues
and seek the appropriate resources to resolve the issues.
Able to work independently on most elements.
with StarRez software or other housing solution products
This is a full-time, exempt, benefits-eligible.
This role is not budgeted for visa sponsorship at this time, all
candidates must be authorized to work in the US at the time of
submission of the application.
This is a staff exempt position with a hiring range of
$47,760-59,700. The offer rate will be based on a review of the
candidate's credentials compared to the qualifications of the
position, internal equity, and our overall compensation
Eligible full- and part-time employees are compensated beyond base
salary through our total rewards package that includes (but is not
- flexible scheduling options determined by role;
- medical, prescription drug, vision, dental, life, and long-term
disability insurance options
- an outstanding 10% employer contribution to your retirement plan
(no contribution requirement for non-exempt positions)
- generous paid time off, including vacation and sick time, a
community service day, and 19 paid holidays (including two full
weeks off for Winter Break!)
- full-time and part-time members of the faculty and staff are
eligible for tuition remission for themselves. Additionally,
full-time members of the faculty and staff are eligible for tuition
remission for their spouse/spousal equivalent and are eligible for
various tuition programs for their children. Credit for full-time
benefits eligible employment at other institutions of higher
education will be applied to waiting periods.
- a comprehensive employee wellness program including program
- a myriad of other benefits, including parental leave, an employee
assistance program, fitness center membership, and the power of
your Bucknell ID card
To learn more about Bucknell's benefits, click
! (*Eligibility criteria and waiting periods may
Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces
diversity, equity and inclusion, and seeks candidates who will
contribute to a climate that supports the growth and development of
a diverse campus community. We endeavor to enhance our capacity to
value and capitalize on the cultural richness that diversity
brings. We encourage all individuals to apply and do not
discriminate in admissions, employment, educational programs and/or
activities on the basis of race, color, national or ethnic origin,
age, religion, disability, pregnancy, sex/gender, gender identity
and/or expression, sexual orientation, marital or family status,
military or veteran status, or genetic information.
To apply, visit https://careers.bucknell.edu/en-us/job/497360/assistant-director-housing-services