Enterprise Technology Architect

Job Title:                                  Enterprise Technology Architect
Classification:                           Professional
Division:                                    Academic Affairs
Department:                            Information Technology
Reports To:                              Chief Information Officer
FLSA Status:                           Salaried, Exempt

JOB SUMMARY:

The Enterprise Technology Architect (ETA) performs technical analysis and specialized work in the design, development, maintenance, and improvement of the organization's technical infrastructure. This role provides a variety of application design, development, integration, and maintenance services, and is instrumental in improving the functionality and effectiveness of the university's technical infrastructure. In addition, s/he evaluates and recommends technical solutions to achieve business objectives, and provides support and guidance to fellow team members. The Enterprise Technology Architect oversees all aspects of new technology design ideas and schematics.  The ETA will use independent judgement in delivery of specialized high-speed network and WIFI infrastructure. The Enterprise Technology Architect will provide oversight in the design, configuration and implementation of new devices and will be responsible for quality assurance and measuring the performance of new IP connected infrastructure.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Facilitate the evaluation and selection of hardware products, standards, and services, as well as the design of standard and custom hardware/software configurations.
Lead evaluation, design, and analysis activities and deliverables for implementation based on enterprise standards and business priorities. Review new and existing system infrastructure, integrations and designs to identify and effectively communicate improvement opportunities.
Document all aspects of systems implementations from concept to implementation and establish and maintain best practices documentation related to systems integrations.
Maintain documentation of system configuration and changes, operational procedures, and other processes.  Complete performance tuning, hardware upgrades, and resource optimization
Participate in the planning and implementation of various infrastructure optimization projects.
Administers University wireless network infrastructure. Provides RF engineering and optimization, coverage, and mapping, as well as managing wireless IPS and other security protocols.  Conducts research and architects wireless products, services, protocols and standards for future converged data and video applications.
Assists with the maintenance of the University IP infrastructure and incorporate state-of-the-art advances in network engineering, including the addition of new protocols/ technologies and development and deployment of new architectures to enhance the network's robustness, resilience, and flexibility.
Builds and maintains network documentation in order to facilitate training and troubleshooting. Conducts research on network products, services, protocols and standards for future converged data and video applications. Evaluates and recommends specific network technology infrastructure products to provide cost-effective solutions that meet the
Perform other related duties as assigned by CIO.


EDUCATION:

Bachelor’s Degree in Information Technology or Engineering with focus in technology infrastructure design.
Master’s Degree Preferred but not required.
Panduit Cabling Certification preferred but not required.
ITIL V.4 Certification preferred but not required.

EXPERIENCE:

Thoroughly proficient in operating within a hybrid network environment. Proven ability to perform advanced systems administration and integration in a distributed, networked, multi-vendor computing environment with extensive knowledge of specialized operating system, computer hardware, and network technologies.
Ability to accept general direction, triage ambiguous circumstances, and take action to resolve problems in which both the underlying issue and resolution are not readily apparent. Ability to juggle multiple tasks with varying priority levels and changing requirements; work cooperatively with team members.
Skilled in writing concise, logical and easy-to-understand system documentation; record moderate to heavy levels of technical detail in an organized and reader-friendly fashion. Experience with network monitoring and analytic tools Solid understanding of complex system architectures and infrastructures, including experience with workflow, distribution, and analytics.
Experience in infrastructure/network engineering, hands on hardware and software design planning and deployment of WIFI and other specialized IP enabled infrastructure.
Demonstrate knowledge of applicable higher education IT computing technologies, including enterprise applications.

PHYSICAL DEMANDS:

Moderate lifting up to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and body mobility to stoop, kneel, and bend and reach.

WORK ENVIRONMENT:

Work is primarily performed in a university campus environment and requires a flexible schedule including evening and weekend work. Travel for administrative work is expected. The employee is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes.

Lincoln University is an equal opportunity employer and encourages women, people of color, individuals with disabilities, and veterans to apply The University is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff.