Assessment and Analytics Manager

Assessment and Analytics Manager

Job no: 531235

Work type: Officer of Administration

Location: Eugene, OR

Categories: Information Technology, Library, Computer and Information Science

Department: Library
Appointment Type and Duration: Regular, Ongoing
Salary: $62,500 - $73,400 per year
Compensation Band: OS-OA07-Fiscal Year 2022-2023
FTE: 1.0

Application Review Begins

March 16, 2023; position open until filled

Special Instructions to Applicants

To ensure consideration for the position, please include with your online application:

• a cover letter stating your interest and qualifications for the position, and
  
• a current resume, which includes dates of employment.
  
  Department Summary
  
  About the University
  The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion or all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body and raised average GPAs and test scores for incoming students. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland.
  
  About the UO Libraries
  The University of Oregon Libraries is an essential partner in the University's educational, research, and public service mission. With five locations on the Eugene campus, and branches at UO Portland and at the Oregon Institute of Marine Biology, the Libraries offer many flexible, service- and technology-rich environments for our users' research and learning needs. The UO Libraries is committed to supporting and enhancing the diversity of the university community, to providing a culturally inclusive environment where diversity of thought and expression is valued and respected, and to disrupting systemic inequalities. With a focus on equity in service, we strive to create a powerful learning community, a welcoming space where faculty, students, and patrons of all ages and cultural and ethnic backgrounds can access the information necessary to achieve their personal and professional goals. Our mission is to actively support the student learning experience, enable the creation and stewardship of knowledge, and contribute to advancements in teaching, research, scholarship, and public service. We value intellectual freedom, user-centered service, evidence-based approaches, transparency, innovation, teamwork, diversity, and integrity.
  
  The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. The library is a member of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, Coalition for Networked Information, EDUCAUSE, and other major organizations.
  
  About Central Services
  Central Services encompasses seven major functional and operational areas within UO Libraries: Assessment, Business Services, Communications, Facilities, Financial Management Services, Human Resources, and Risk Management. The mission of Central Services is to ensure the libraries' central services operations are integrated, timely, high-quality, equitable, accessible, and cost-effective.
  
  Position Summary
  
  The Assessment and Analytics Manager is integral to analyzing the performance of UO Libraries and its progress in meeting its goals. This position develops and performs assessment using a variety of tools, manages databases and data dashboards, and collects, analyzes, and reports both quantitative and qualitative data pertaining to organizational effectiveness and user experience. The primary purpose of this position is to make reliable, accurate, and complete data available to the library's administrators and other stakeholders to facilitate informed decision-making and ultimately improve research and student learning outcomes.
  
  The Assessment and Analytics Manager provides leadership in the development and implementation of the Libraries' assessment plan and in creating and maintaining a culture of assessment in the organization. This position works closely and collaboratively with Libraries Research Data Analyst and Data Librarians of the UO Libraries Data Services unit in order to follow best practices and implement effective methods of data gathering and assessment. Data collection and analysis are to be completed in a coordinated and meaningful way with emphasis on design, accuracy, evaluation, and analysis, and delivery of data through visual and/or narrative means (including data dashboards, slide presentations, and potentially written reports). Success will enable documentation of UO Libraries' impact on the university and local/global community, and provide a broader perspective and insight into library services, goals, and performance.
  
  We are aware that some people are less likely to apply for jobs unless they meet every qualification in the job description including the preferred qualifications. We are most interested in finding the best candidate for the job and recognize that successful candidates may come from a variety of career trajectories, including bringing skills and abilities gained outside a classroom context. We encourage you to apply, even if you don't believe you meet every one of our preferred qualifications and will consider equivalent skill sets.
  
  Minimum Requirements
  
  
• Master's Degree in a relevant area, or an equivalent combination of education and experience.
  
• Basic knowledge of research design and analysis (including quantitative and qualitative data concepts and methods), survey design, and understanding of different types of data visualization and their uses.
  
• Experience and/or education in social or behavioral sciences, library or information sciences, educational research/statistics, higher education, data science, computer science, or a related discipline.
  
• Experience performing a basic level of data cleaning and analysis using Excel, Google Sheets, SPSS, SAS, STATA, or similar data/statistical software tools.
  
  Professional Competencies
  
  
• Excellent interpersonal skills, including sensitivity in working with individuals who are highly diverse in many facets of identity, including but not limited to gender, gender identity, ethnicity, nationality, sexual orientation, ability, income, level of educational attainment, and religion.
  
• Demonstrated ability to manage multiple priorities, identify long-range goals, design realistic plans to attain them, and meet deadlines.
  
• Growth-oriented mindset to learn new systems, tools, and approaches to analysis and problem-solving.
  
• Ability to work independently and as part of a team.
  
• Ability to present to audiences with a broad range of backgrounds and varying levels of experience with research, measurement, and analysis.
  
  Preferred Qualifications
  
  
• Demonstrated ability to analyze and interpret both quantitative and qualitative data.
  
• Expertise in survey design and administration.
  
• Experience in project management for a large, complex organization.
  
• Experience creating data visualizations.
  
• Intermediate knowledge of quantitative or qualitative data/statistical analysis methods (e.g., simple linear regression, multiple regression, other modeling skills).
  
• Experience with programming languages relevant to data cleaning/analysis (e.g. Python, R, MATLAB).
  
• Two or more years experience in higher education or academic libraries.
  
  FLSA Exempt: Yes
  
  All offers of employment are contingent upon successful completion of a background inquiry.
  
  University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process.
  
  The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
  
  The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.
  
  UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
  
  In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.
  
  
  
  To apply, visit https://careers.uoregon.edu/en-us/job/531235/assessment-and-analytics-manager
  
  
  
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