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Director of Student Success and Engagement (Staff Associate)

SUNY College of Environmental Science and Forestry
Syracuse, New York
Not specified
Posted Date
Apr 18, 2023

View more

Position Type
Administrative, Student Affairs, Other Student Affairs
Employment Level
Employment Type
Full Time

Director of Student Success and Engagement (Staff Associate)


Category: Professional

Department: Student Affairs

Locations: Syracuse, NY

Posted: Apr 11, 2023

Closes: Open Until Filled

Type: Full-time

Position ID: 161026


About College of Environmental Science and Forestry:

Founded in 1911, ESF is the nation's oldest and one of the most respected academic institutions dedicated to building a sustainable future and the study of the environment. The College's main campus is in Syracuse, New York and it has regional campuses and field stations throughout Central New York, and in New York's Thousand Islands and Adirondack Mountain regions. ESF consistently earns high academic, research, and sustainability rankings in Forbes, Peterson's Guide, The Princeton Review, The Washington Monthly, US News and World Report, and other national college ratings and guidebooks.


Job Description:

Budget Title: Staff Associate SL- 4

Campus Title: Director of Student Success and Engagement

Unit: Division of Student Affairs

Professional Rank and Salary Range: $68,000 + DOQ

Location: Syracuse, NY


Description of Duties: The State University of New York College of Environmental Science and Forestry (ESF) in Syracuse, NY, invites applications for a full-time Staff Associate (Director of Student Success and Engagement).


Following a reorganization of the Division of Student Affairs, the Office of Student Success and Engagement was formed - combining academic support services with leadership and involvement opportunities to support a customized and outstanding ESF student experience.


The Director is a key position within the Division of Student Affairs, providing leadership and direction to all aspects and programming efforts of the Office of Student Success and Engagement, including direct supervision of three full-time staff members. The Director will provide strategic direction with a focus on best practices and continuous improvement regarding student engagement, campus programming, new student orientation, leadership development, student clubs and organizations, and academic success initiatives. The Director reports to the Assistant Dean for Student Affairs. Occasional evening and weekend work is required.


Primary responsibilities include, but are not limited to:

General Responsibilities:

  • Assist with major College events to include new student orientation, Family Weekend, Admissions events and activities, Commencement, ESF 132, and others as needed. Actively participate in staff meetings and retreats, and Student Affairs programs. Hire, train, supervise, and evaluate three full-time staff members: Academic Success Coordinator, Campus Programming and Community Service Coordinator, Leadership Development and Student Organization Coordinator


Directing Student Engagement and Campus Programming:

  • Assessing effectiveness and expanding existing programs that support student success, improve and enhance the student experience and retention, and explore opportunities to develop new student-centered programs that are responsive to campus needs. Aligning the Office of Student Success and Engagement with best practices for the development of programs specifically aimed at cultural diversity, leadership, alcohol/drug awareness, and wellness. Oversee annual and on-going training experiences of Registered Student Organizations, including all aspects of transition planning, annual reports, and community service/engagement hours tracking. Provide strategic leadership for August and January Orientation programs for first-year and transfer students. Assist in the design and implementation of activities and initiatives supporting an institutionally coordinated new student experience. This includes the oversight and development of existing and new programs with a focus on academic success initiatives. Coordinate extended orientation Student Affairs/student life class presentations to all academic department 132 classes.


Student Academic Success Center Management and Operations:

  • Provide support and communication to the Academic Success Coordinator on service utilization, student concerns, trends, and crises. Oversee the ESF peer tutoring program, and provide support for hiring, training, supervising, and evaluating qualified tutors. Support the development, implementation, and monitoring of strategic plans for improving first- year retention and time-to-degree that is informed by research and best practices. Collaborate with academic support services offices and associated working groups to assess retention, student academic progress, and social integration, and assist in students' transition to the ESF experience.



Minimum Qualifications:

  • Master's degree in related field (higher education, student affairs or similar) 3 years' related experience in a college or university setting Experience with cross-cultural competencies, including strong emotional intelligence, and the ability to engage and build relationships with College constituencies and marginalized/underrepresented communities Cultural competence and ability to work sensitively with a diverse student body Strong organizational and interpersonal skills with an ability to manage multiple tasks with initiative and flexibility Highly developed verbal and written communication skills Ability to work autonomously and as a team member within a collegial setting


Preferred Qualifications:

  • 5 or more years' related experience in a college or university setting


Additional Information:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at


In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act" institutions of higher education are required to prepare an annual report containing information on campus security policies and campus statistics. This report includes statistics for the previous three years concerning reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by SUNY-ESF; and on property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies concerning sexual assault, and other matters. You can obtain a printed copy of this report by contacting SUNY-ESF University Police at 315-470-6667 or by accessing the following web site:


SUNY ESF is a Smoke and Tobacco Free campus and is dedicated to providing a healthy and safe environment for the entire campus.  For more information you can visit our Tobacco and Smoke Free Policy at Tobacco Free.pdf


Application Instructions:

Application Procedure: Application materials are required to be submitted online. Please provide cover letter, resume, and at least three references (we will not contact references without prior permission).


Application Deadline: Although applications will be accepted until the position is filled, candidates should submit their application by May 12, 2023 for optimal consideration.


Internal Procedures: UUP-represented employees of ESF desiring consideration under the Advanced Internal Application Procedures should submit application materials online and notify the Office of Human Resources by April 27, 2023 that they would like early consideration.


SUNY-ESF is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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