Student Support Services Director

Posting Details

Position Information

Recruitment Number

1355

Number of Vacancies

1

Working Title

Student Support Services Director

Classification Title

Diversity & Incl Dir (C)

Proposed Salary to be Offered

$68,000

Appointment Percentage (Budget)

100

Position Summary

The Director will administer the Department of Education TRIO program serving Student Support Services ( SSS ) eligible college students. The duties of the position include the following: assure that the missions of both TRIO and SSS are completed, which is to retain and graduate program participants by completing the objectives outlined in the grant proposal; supervise professional staff; oversee budget expenditures associated with all accounts supporting SSS ; write and submit annual performance reports ( APR ) and SSS grant proposal; serve as a liaison with campus administrative and academic departments; serve as a liaison with the Department of Education to assure compliance with federal regulations; provide direct services to SSS participants.

Duties/Responsibilities These are the job duties for required of the position.

Program Management (30%)

• Plan and coordinate yearly program activities to assure successful completion of grant objectives.
• Supervise overall SSS services offered – advising, tutoring, workshops, Pell Scholarship, and Fostering Success for Independent Scholars and UWL First! Scholars grant services.
• Oversee general office operations.
• Assess and monitor program database to assure that accurate data is maintained to measure the success of the program.
• Maintain records/database and reports in accordance with local/state/ and federal policies.
• Provide academic, personal, financial and career advising to program participants.

Staff Supervision (25%)

• Hire, train and supervise six professional staff members, student help and a student intern.
• Work with each staff member to develop yearly goals which meet grant objectives and allow professional and personal growth of staff members.
• Conduct yearly staff evaluations and hold a goal review session every semester.
• Address and resolve staff performance issues if concerns/conflicts arise.

Budget Management (15%)


• Negotiate annual budget with the Department of Education and revise budgets accordingly.
• Oversee budget disbursements and expenditures as defined by the Department of Education.
* Oversee budget disbursements and expenditures associated with accounts that support SSS, but are not provided by the Department of Education.

Grant Management (15%)

• Remain current on the intricacies of the federal regulations as described in Education Department General Administrative Regulations ( EDGAR ), as well as UW System regulations.
• Interpret grant policies and procedures to assure that program activities comply with federal regulations.
• Write and submit federal grant proposal every five years.
• Collect and analyze data for annual performance report and budget.
• Write and submit annual performance report and budget.
• Develop and maintain a positive working relationship with the Department of Education’s program officer.
• Consult with the Diversity and Inclusion Business Manager and University Budget Office for grant related issues.
• Consult with Institutional Research, Assessment and Planning Office when gathering data for reports and grant proposal.

University Liaison (10%)

• Serve as a program liaison and representative with campus academic departments, Student Affairs, Diversity and Inclusion and University administration.
• Represent program at campus events including student orientations, incoming student registration and campus close-ups.
• Work with ACCESS Center to ensure services for students with disabilities are being met in accordance with state and federal law.
• Serve on University committees and task force groups.

Professional Development (5%)

• Maintain memberships to the Council for Opportunity in Education ( COE ), Midwest Association for Educational Opportunity Program Personnel ( MAEOPP ) and Wisconsin Association for Educational Opportunity Program Personnel ( WAEOPP ).
• Attend conferences, workshops and TRIO training sessions sponsored by the above organizations and the Department of Education.
• Other duties as assigned by supervisor.

Position Type

Staff/Administrative

Pay Basis

Annual

FLSA

Exempt

Contingent Upon Funding

Yes

Is this position eligible for employment sponsorship, (H1B or PERM)?

No

Required Qualifications

• Master’s degree in Administration, Counseling, Education, or a related degree.
• Minimum of two years of demonstrated experience in the administration and management of a program or department, including program development and administration, supervision of personnel, budget development and management.
• Minimum of three years of work related experience teaching at a post-secondary level, counseling, academic advising, or direct support to students.
• Have demonstrated a strong commitment to underrepresented populations including but not limited to first generation, racially and ethnically diverse students, low income, veterans, returning adults, and students with disabilities

Preferred Qualifications

• Ph.D. in Administration, Counseling, Education, or a related degree.
• Three or more years of experience in the administration and management of educational opportunity or support services programs, including program development and administration, supervision or personnel, budget development and management.
• Successful experience in grant writing and management.
• Two or more years of experience working with TRIO and/or traditionally underrepresented populations including first generation, low income, racially and ethnically diverse students, veterans, returning adult and students with disabilities.
• Successful experience in developing a collaborative team approach within a unit or department.
• An individual with similar experience or background of TRIO participants.

Physical Demands

Reasonable Accommodations
UWL provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact hrinfo@uwlax.edu or 608.785.8013. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

All position descriptions are required to provide physical demands and working condition/environment and may not be published in the job announcement. For information on the physical demands and/or working conditions/environment for this position, please contact Human Resources at hrinfo@uwlax.edu or 608.785.8013.

Working conditions and environment

• Some travel may be necessary and occasional evenings and weekends to meet the needs of department.

Miscellaneous Information

Information about your benefits
Your benefits add an additional 40%+ to the overall financial package from the university.
Highlights include:

excellent flexible health insurance with low co-pays and good coverage.paid holidays and sick days.sick leave may be converted at retirement to pay for health insurance post-work at UWL .after 5 years of employment, you become vested in our retirement system which ensures income post-career.benefits at UWL are highly competitive with local industry and some of the strongest in state and nation.
Learn more at: https://www.uwlax.edu/globalassets/offices-services/human-resources/benefits-info/2022-quick-guide-faasli.pdf

Benefit eligibility is determined at point of hire. This information is provided for illustrative purposes only. Benefits are also pro-rated based on the appointment percentage.
Information about UWL and the Surrounding Region The University of Wisconsin-La Crosse (UW–La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.
For more than a decade UW-La Crosse has been named one of Kiplinger’s 100 Best Values in Public Universities and has appeared prominently on theU.S. News & World Reportlist of “America’s Best Colleges” for more than 15 years, and is ranked #4 on its list of the Best Regional Public Universities in the Midwest.

With a student population of roughly 10,500, the university offers 91 undergraduate programs, 21 graduate programs, and 2 doctoral programs through the following three colleges, the College of Arts, Social Sciences, and Humanities, the College of Business Administration, and the College of Science and Health, as well as the School of Education. There are over 600 full-time faculty and instructional academic staff, 75 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 84 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.

UW-La Crosse’s strategic plan Sustaining Excellence continues to move our community forward through its four pillars: increasing community engagement, achieving excellence through equity and diversity, investing in our people, and advancing transformational education. More information about the ongoing work of Sustaining Excellence is available at www.uwlax.edu/info/strategic-plan .The UW-La Crosse campus is in southwestern Wisconsin, nestled in a residential area of the City of La Crosse and positioned as part of a larger metro area with a population close to 140,000. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation. More information about the La Crosse metro area can be found here: Choose La Crosse .

Learn more about UW-La Crosse here: https://www.uwlax.edu/human-resources/services/talent-acquisition-and-employment/finalist-welcome/

AA/EO Statement
The University of Wisconsin-La Crosse is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWL, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
UW-La Crosse’s diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “… our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse ranks 6th nationally among the Top LGBTQ -Friendly Colleges for 2018-19 by AffordableCollegesOnline.org ( ACO ).
Annual Security and Fire Safety Report (Clery Act)
For the UWL Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://www.uwlax.edu/police/annual-security-report/ or contact the University Police Department at 608.785.9000.

Redbook Position

Yes

Division/College

Diversity and Inclusion

Description of College / Department / Program / Division / Unit

The primary role of the Division of Diversity and Inclusion is to ensure that diversity, in its many forms, is understood, respected, and valued. The Division advocates for access, equity and inclusion while encouraging critical dialogue, thinking, and meaningful educational interactions on campus and in the community. The Division includes the following departments: ACCESS Center, Office of Equity and Affirmative Action/Youth Minors, Center for Transformative Justice, McNair Scholars, Multicultural Student Services, Pride Center, Office of Title IX and Compliance, and Student Support Services.

Posting Detail Information

Posting Detail Information

Posting Date

04/14/2023

Continuous Recruitment

Yes

Continuous Recruitment First Review Date

05/15/2023

Close Date

Special Instructions

Application deadlines
TO ENSURE CONSIDERATION : Priority consideration is given to those candidates who apply by the listed ‘First Review Date’. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Confidentiality of Applicant Materials
UWL is a state agency and subject to Wisconsin’s Open Records Law. UWL will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Position Contact Name

Darlene Geiger, Search Committee Chair

Position Contact Email

hrinfo@uwlax.edu
Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identities of finalists must be revealed upon request. See Wis. Stat. §. 19.36(7).
   • I wish for my name to remain confidential until the university is no longer able to do so.
   • I waive my right to keep my name confidential through the application process.
2. * Are you currently employed by or have you been employed by a UW System institution or a State of Wisconsin agency during the last seven (7) years? Please answer yes or no. If yes, provide the institution or agency name, your supervisor and contact information, including phone number and email address.
   • Yes
   • No
3. * After you retire from a Wisconsin Retirement System (WRS) employer, you may return to work with a WRS employer as a rehired annuitant, provided certain requirements are met. There are no restrictions on what type of position a rehired annuitant can hold. Under the WRS, there is no limit to how much you may earn as a rehired annuitant. (Learn more: https://www.wisconsin.edu/ohrwd/benefits/life-events/empcha/ra/). Are you currently collecting an annuity from the Wisconsin Retirement System, (WRS)?
   • Yes
   • No
4. * Are you an alum of the University of Wisconsin-La Crosse?
   • Yes
   • No
5. * Are you legally eligible to work in the United States?
   • Yes
   • No
6. * Will you now or in the future require visa sponsorship for employment at the University of Wisconsin-La Crosse? (UW-L and UW System institutions pay for some or all of the sponsorship costs. Some candidates may require an H1B or another form of employment sponsorship to work in the US. This question is asked so that if you are the successful candidate, Human Resources can work with your work unit to begin the process of obtaining this visa).
   • Yes, I will require sponsorship prior to employment.
   • Yes, I will require sponsorship for continued employment if hired.
   • No, I do not require sponsorship and am eligible to work in the US.
7. * Were you ever found to have engaged in any sexual violence or sexual harassment in a previous work assignment? (Required under UW System Administrative Policy 1275)
   • Yes
   • No
8. * Are you currently under investigation or have ever left employment during an active investigation in which you were accused of sexual violence or sexual harassment? (Required under UW System Administrative Policy 1275)
   • Yes
   • No
9. * Please provide your most recent employer, supervisor name and contact information, including phone number and email address. (Pursuant to UW System Administrative Policy 1275, UW System requires reference checks related to sexual harassment and sexual violence to be conducted at a minimum with a final candidate’s most recent employer and with all previous UW System institution and State of Wisconsin agency employers from the past seven years. UW-L will notify you prior to contacting your supervisor).
   
   (Open Ended Question)
   
   
10. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education Web Site
    • Discipline-Specific Publication/Web Site
    • HERC Web Site
    • HigherEdJobs.com Web Site
    • Job Center of Wisconsin Web Site
    • Minority Publication/Web Site
    • University of Wisconsin - La Crosse Social Media (i.e. Facebook, LinkedIn, Twitter)
    • University of Wisconsin - La Crosse Web Site
    • La Crosse Tribune
    • Personal Referral
    • LinkedIn
    • Indeed
    • WinonaDailyNews.com, LaCrosseTribune.com, ChippewaHerald.com, Journaltimes.com, Kenoshanews.com, Madison.com
    • Department of Workforce Development (WISC)
    • Other

Required Documents
Required Documents

1. Resume/Curriculum Vitae
2. Cover Letter/Letter of Application
3. Reference Contact Information

Optional Documents