Director for Residential Life

Description

Columbia Basin College ('CBC' or the 'College') seeks a Director for Residential Life, responsible for overseeing the Residence Life Program at CBC, including the administration of College housing for student tenants as participants in the program. The Director oversees and collaborates with the Residential Life team to cultivate strategic relationships with academic partners including but not limited to First-Year programs, Academic Success Center, Library, Student Activities and specific academic departments in developing and implementing academic initiatives in the campus residential environment. The Director is responsible for developing a balanced program of social, educational and recreational activities for residents. This position supervises the Residential Life Program staff and reports directly to the Assistant Dean for Student Conduct & Student Life.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by May 11, 2023 at 11:59 PM Pacific Time.

Primary Responsibilities

• Create a respectful community environment, promote safety, and enhance personal growth, development, and maturity of the students residing in College housing;
• Develop and guide programs that foster the academic, interpersonal, behavioral and leadership skills for residents;
• Develop programs and activities to support and promote student success, persistence and graduation rates;
• Develop and implement policies, procedures, documents, forms, and processes for resident conduct, rental agreements, reservation and assignments and documentation as required for the efficient and effective operation of a college student residential community;
• Collaborate and implement an effective marketing program to achieve College occupancy goals for the residential program;
• Assist with housing selection, and communicate operational functions, such as residence hall keys and maintenance;
• Coordinate student check-in and check-out procedures, room changes, damage assessment charges and enlist means to correct;
• Provide support for student residents in conflict or crisis through mediation, referral to the Counseling & Advising
• Department, CBC’s Student Behavioral Intervention Team (SBIT), administrative intervention, or other referrals;
• Respond to and mange interpersonal conflicts and community problems and concerns, exercising sound judgement consistent with departmental policies, goals and mission;
• Respond to emergencies and crisis situations as needed to assist and support students and staff; coordinate and evaluate all emergency/crisis response as appropriate; provide timely information and communication in emergency situations;
• Work closely with the Student Conduct Officer (SCO) for student conduct issues in housing; submit incident reports to SCO for evaluation of student conduct code violations and refer issues as appropriate;
• Work closely and in regular communication with the Title IX Coordinator, Building Maintenance and Custodial Provider(s), Enrollment Management, Student Activities, Student Recruitment, and Student Records to ensure students have a positive and safe living environment;
• Effectively represent and explain departmental positions, goals, and mission to Residential Life team and broader campus community;
• Effectively communicate input of the Residential Life staff to the Assistant Dean for Conduct & Student Life;
• Oversee Residential Life involvement in events that focus on recruitment, orientation and retention of students at CBC;
• Oversee the department petition process and ensure prompt follow-up with students, parents, faculty and others providing timely resolutions of problems and concerns in manner consistent with department policies, goals and mission;
• Monitor and ensure compliance with federal and state laws, regulations, and guidelines to include Title IX, ADA, FHA, and OCR;
• Supervise all College housing program assessment and evaluation measures;
• Fulfill on-call duty on a rotating basis with the Assistant Dean for Conduct & Student Life and other assigned professional staff members;
• Serve on College committees (i.e. Student Services All Staff meetings, Student Behavioral Intervention Team (SBIT), Title IX, etc.); and
• Other duties as assigned.

Required Qualifications

• Bachelor’s degree in Higher Education Administration, Business Administration, Educational Policy, Educational Leadership, Adult Development, Counseling, or related field from an institutionally accredited college or university;
• Three (3) years of experience in Residential Life program, administration and management;
• Experience and commitment to supporting the needs of students from underrepresented populations; and
• Experience with budget management.

Preferred Qualifications:

• Master’s degree in Higher Education Administration, Educational Leadership, or related field from an institutionally accredited college or university;
• Demonstrated knowledge and experience with academic initiatives in a residential setting/programs at a college or university;
• Demonstrated knowledge of college student development theory and practice;
• Experience with analyzing and resolving conflict, team building, and group dynamics;
• Experience with program development and assessment; and
• Demonstrated success in cultivating relationships and expertise creating collaborative partnerships with staff, faculty, students, parents, and college stakeholder groups.

COMPETENCIES:

Departmental Management : Ability to effectively and efficiently manage a department including all related administrative and supervisory functions involving personnel and budget management;

Project Management : Manage projects by focusing attention on key priorities; evaluate approaches, determine feasibility, and adjust plan as needed; develop plans, coordinate projects and teams; communicate changes and progress; complete projects on time and on budget; perform well without direct supervision; do complex work independently; follow tasks through to completion;

Quality Management : Set clear quality requirements; measure key outcomes; improve processes, products, and services;

Leadership : Lead through influence, rather than authority, and take ownership and accountability for the area of responsibility and decisions made; demonstrate confidence within area of expertise – promote a cooperative work environment; ability to appropriately apply leadership techniques to motivate, develop and guide employees;

Conceptual Thinking : Have the ability to understand a situation or problem by identifying patterns or connections, and addressing key underlying issues; use past professional or technical training and experience, creativity, inductive reasoning, and intuitive processes to find potential solutions or valuable alternatives that may not be obviously related or easily identified; think “outside the box”;

Oral & Written Communication : Speak clearly and persuasively in positive and negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; structure and convey information clearly and effectively through both formal and informal documents; review and edit written work constructively; ability to tailor to audience in mind;

Student Centered : Attention, interest, activities and efforts are centered upon the best interest of students; create and support an environment that enables learners to achieve their personal, academic, and professional goals; provide courteous and helpful responses to all customers, whether they be students, general public or employees from another department;

Support for Diversity, Equity and Inclusion : Reflecting CBC’s mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting. Demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth;

Accountability : Accountable for own actions, decisions, errors, mistakes and/or failures to act when appropriate; accept responsibility when given, understand what duties employee is responsible for and can be counted upon to carry out those responsibilities; and

Teamwork : Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism, and to cooperate with fellow employees and supervisors; demonstrate alignment with the 'Yes And' culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity).

TERMS OF EMPLOYMENT:

This is a twelve (12) month per year, full-time, administrative position. This position is overtime exempt and the typical work hours will be Monday through Thursday from 7:00 a.m. to 4:30 p.m., and Friday from 7:00 a.m. to 12:00 p.m.; however, this position requires flexibility to work some weekends, evenings, and when necessary, a rotating on-call schedule.



PROCESS NOTE:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

CONDITIONS OF EMPLOYMENT:

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.

If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.

Columbia Basin College operates under an approved affirmative action plan and encourages applications from persons of color, women, veterans and persons of disability. The Human Resources Office is accessible to those with disabilities. If you need accommodation in application or employment, contact the Human Resources Office at (509) 542-4740.

OTHER JOB ELEMENTS:


The working conditions listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

WORKING CONDITIONS :

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Work environment includes office and other settings as appropriate. It is a fast paced and sometimes stressful services environment. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.