Founded in 1917, Providence College (PC) is a premier Catholic
liberal arts institution steadfastly committed to academic
excellence through a dynamic core curriculum, a distinctive
Development of Western Civilization Program, and abundant
experiential learning opportunities. The only U.S. higher education
institution administered by the Dominican Friars, PC is committed
to providing a variety of opportunities for intellectual, social,
moral, and spiritual growth in a supportive environment. Providence
College believes that cultural and intellectual pluralism is
essential to the excellence of its academic programs, and strives
to foster an academic culture and campus community reflecting the
global environment in which we live and work.
The approximately 105-acre campus is situated in Rhode Island’s
capital city and is close to the many cultural and educational
offerings of Rhode Island’s “renaissance city.” Additionally,
Providence is located an hour from Boston and just a few hours from
New York City.
For years, Providence College has been recognized in the U.S.
News & World Report
“Regional Universities – North
Category” and has been commended by several other ranking
Assistant Director of Student Outreach and Support
Provide case management and coordination for student-of-concern
cases, including coordination action plans and continuity of care
with the College’s Care Team.
- Engage in effective communication with the Care Team members to
prepare for agendas, follow-up on action plans, and keep key
personnel informed. Manage the Care Team database and other
confidential paper and digital files. Monitor student progress,
assist with Care Team training, and coordinate the assignment of
cases. Establish and maintain effective working relationships with
key constituents, including Residence Life, Chaplains Office,
Public Safety, Student Health, Personal Counseling, Title IX,
Community Standards, Academic Services, and Academic Deans.
Establish assessment and evaluation procedures, participate in
regular meetings, and conduct or assist with training initiatives
for the campus community.
- Initiate outreach to students of concern, and provide guidance,
support, and referrals. Advocate as needed for students needing
services and resources. Assist with the coordination of services to
students. Provide comprehensive case management to students who
decide to take medical leaves of absence, including assisting in
explaining the process to students and families, and tracking
paperwork processing upon the onset of the leave and the return.
Maintain intermittent contact with the student while on leave, and
be the first point of contact for students when they are ready to
request to return. Continue to provide support throughout the
transition back to campus and make campus referrals as
- Serve as a key staff member to address general concerns, direct
individuals to the appropriate resources, and provide appropriate
guidance to students, faculty, staff, and families. Contribute to
the overall effectiveness of the Dean of Students office by
performing other duties assigned. Serve as a point of contact for
campus community members who are seeking consultation and advice
about our services for students who may be experiencing distress.
Serve as a Campus Security Authority ( CSA ) as defined by the
Clery Act, and ensure the appropriate, timely, and accurate
reporting of crimes on campus, and serve as a Mandated Reporter
under Title IX regulations. Provide psycho-educational training to
different staff constituents on recognizing signs of students in
distress/of concern. Coordinate various student groups with
wellness focuses regarding their program offerings and assist with
larger campus initiatives such as Mental Health Awareness
- Serve as the College’s ADA Coordinator for student non-academic
requests for reasonable accommodations.
- Perform all other duties as may be required.
Education and Experience Required
- Master’s Degree in Student Personnel, Counseling, Social Work,
Higher Education or related field from an accredited institution
- Minimum of two years’ of full time professional experience with
case management, student conduct, or related college student
affairs experience or an equivalent combination of education and
- Demonstrated experience with, and sensitivity to, individuals
of diverse cultural backgrounds and a commitment to a diverse
- Ability to work effectively with students in distress; building
engagement, assessing needs, and implementing action plans
- Ability to work collaboratively in a team environment
- Excellent verbal and written communication skills
- Adept with databases and digital systems
- Ability to interpret federal and state non-discrimination laws,
including Title IX, VAWA, FERPA, ADA, and other applicable laws and
- Outstanding customer service skills
- Knowledge of student development theory and an understanding of
current trends in case management and student conduct
- Ability to effectively manage a significant caseload, with
multiple responsibilities an deadlines
If other, please enter regular schedule.
Providence College does not discriminate against any person because
of race, color, national and ethnic origin, sex, gender, except
where gender is a bona fide occupational qualification, sexual
orientation, gender identity, religion, disability, age, veteran
status, or genetic information. The College will develop, and from
time to time update, an affirmative action program and will insist
on a good-faith effort on the part of its employees to comply with
the program. The College will request and expect its agents and
those with whom it conducts its affairs to meet the commitment of
this important program.
Open Until Filled
Special Instructions to Applicants
Required fields are indicated with an asterisk (*).
Documents Needed To Apply
- Cover Letter