Assistant Director for Campus Visit Programs

Earlham College is a Top 100 National Liberal Arts College located in Richmond, IN, a small city that's just a short drive away from several major metropolitan areas including Dayton, Cincinnati, Indianapolis and Chicago.

Richmond and Earlham have a symbiotic relationship. Through research, studies, internships and volunteering, Earlhamites offer Richmond expertise and service as Richmond offers our students the chance to gain valuable, real-world experience. Our community assumes no religious affiliation but follows Quaker principles and practices, which include respect for persons, integrity, a commitment to peace and justice, simplicity, and consensus-based community decision-making. Earlham is committed to and proud of being a diverse and inclusive place most clearly visible in our student body: 20% of our student body are international, coming from 60+ nations in 2022, and 24% are domestic students of color. Faculty and staff also bring tremendous diversity to the College; many have lived and worked outside the United States, and they make a point of drawing on those experiences in their interactions with students. Additionally, Earlham makes it a priority to serve as a safe and welcoming place for LGBTQ+ communities and has a four-star rating on the Campus Pride Index. Our community is characterized by respect for every person and a commitment to social justice. Equity and inclusion are central to Earlham's institutional priorities and our leadership is committed to widening the path to an Earlham education.

Earlham College is seeking an Assistant Director for Campus Visit Programs to join our team!

Summary: The Assistant Director for Campus Visit Programs is responsible for the campus visit experience of prospective students, families, groups, visitors and other external influencers of college choice who visit campus. Specific responsibilities include planning and coordination of all recruitment-related, on-campus and virtual admission events from individual daily visits to group visits to large-scale recruitment and yield events.

The physical and mental demands of this position are representative of those that must be met by an employee to successfully perform the essential job functions. While performing the duties of this job, employee is regularly required to use hands to finger, handle, feel objects, tools, or controls, and talk and hear. The employee frequently is required to sit and stand for extended periods of time. The employee may occasionally lift and/or move up to 30 pounds. The employee must hold a valid driver’s license and must have insurance.

Employees work in a professional office environment that is highly visible to members of the College community. Normal office conditions prevail. Office work is performed primarily indoors. Ability to work in an office with a moderate noise level is required.

Essential Functions:

• Develop an annual, comprehensive campus visit schedule that is targeted towards the prospective student and family audience as well as referral sources (High School Counselors, Community Based Organizations, Independent Educational Consultants, etc.).
• Create overall event schedules, plan and reserve campus facility spaces, manage RSVP system, collect and analyze data to assess effectiveness of events and monitor and respond to visitor challenges and customer service issues.
• Include current students, faculty and staff in event programming meaningful and relevant ways to enhance the overall visit experience.
• Communicate relevant information to campus visitors before, during and after their visit.
• Manage the welcome center ensuring daily preparedness to receive visitors and front desk coverage during business hours.
• Supervise and assist/serve as back-up to the Campus Visit Coordinator as needed.
• Work with faculty, coaches and other staff to arrange classroom visits and individual meetings for students and families upon request.
• Recruit, train, manage and assess an effective team of tour guides, overnight hosts and admission office student workers to ensure daily coverage of the welcome desk and tours, to provide overnight hosting and student panelist as needed, and to assist with tasks in the admissions office as needed. Develop and maintain tour guide and overnight host manual and training materials.
• Work with student life, athletics, and public safety to arrange overnight visits.
• Manage the student employment budget for the admission office.
• Maintain the accuracy of the website relating to campus visit programs.
• Partner with the Office of Marketing and Communications to promote campus visit programs in a timely fashion
• Research, order and keep track of branded promotional materials for campus visitors.
• Assist the admission office with other related duties.
• Strong written and verbal communication skills
• Excellent interpersonal skills
• Demonstrated ability to work both autonomously and as a member of a team
• Ability to gather and organize data to make informed decisions and prepare reports
• Comfortable with standard office productivity software and complex software such as Slate or other CRMs
• Commitment to working with people of diverse backgrounds
• Strong time management and priority setting skills
• Ability to develop, plan, and implement short- and long-range goals
• Must be able to work occasional evenings and weekends
• Additional duties as assigned

Qualifications

• Bachelors degree
• Preference to candidates with knowledge of higher education student recruitment environment and strategy.
• Prefer three to five years of experience directly related to the duties and responsibilities of the position, or related experience in another non-profit position.
• Experience with Slate CRM a plus
• Be a positive example and resource to all Earlham Students

The review of applications will begin immediately and continue until the position is filled.

To Apply

• Please submit the following application materials through our Earlham Careers Portal
• Cover letter - Please address your thinking and experience with matters of Diversity, Equity and Inclusion, as it relates and specifically pertains to this position.
• Resume
• List of Three References with Contact Information

Earlham College is an equal opportunity employer committed to building a diverse community, one that reflects the makeup of society at large and that particularly welcomes and supports individuals from groups that have been historically marginalized because of factors such as race, ethnicity, sex, gender identity, gender expression, sexual orientation, socioeconomic class, and physical ability. The College strongly encourages applications from women and people of color. As an institution with a Quaker identity, the College also solicits applications from members of the Religious Society of Friends (Quakers).

Earlham's Work Authorization Policy

Earlham utilizes E-Verify to confirm employment eligibility for all newly hired employees within the United States.