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Data and Systems Coordinator

University of Oregon
Oregon, United States
Salary Not specified
Posted Date
Apr 10, 2023

Data and Systems Coordinator

Job no: 531574

Work type: Classified Staff

Location: Eugene, OR, Other-Site

Categories: Admissions/Financial Aid/Enrollment Management, Information Technology

Department: Office of the Registrar
Classification: Program Technician 1
Appointment Type and Duration: Regular, Ongoing
Salary: $21.58-$32.94 per hour
FTE: 1.0

Review of Applications Begins

April 24, 2023; position open until filled

Special Instructions to Applicants

Please submit a current resume and cover letter explaining how your experience is relevant to the position. Incomplete applications may not be considered, so please ensure all required materials are included. Apply by the application review date for full consideration.

Department Summary

The Division of Student Services and Enrollment Management advances the University of Oregon's tradition of excellence by enrolling and retaining high-achieving scholars from Oregon, across the country, and around the world. We work on behalf of prospective students, current students, and their families through each phase of the enrollment process: the college search, admission, registration, financial aid, matriculation, transition, and onward to graduation.

The Office of the Registrar is responsible for academic and classroom scheduling, student registration, enrollment verification, grading and academic records maintenance, transfer credit articulation, degree audits, monitoring core education requirements, degree awarding, student data/statistical analysis, veterans benefits, FERPA compliance, and transcript services. These responsibilities, assignments and services are completed within institutional policies and standards as well as related state and federal laws and regulations.

Position Summary

The Data and Systems Coordinator is responsible for overseeing data and the operation of related software and systems for the Office of the Registrar. The person in this position controls access to systems containing sensitive and confidential data and must make careful and well-reasoned decisions in using and controlling that access. Extensive knowledge of both Registrar-related data and the wider University of Oregon operations will be acquired and maintained in this position.

The incumbent, acting on behalf of the University Registrar, reviews and approves requests from across campus to access data controlled by the Office of the Registrar, and is the primary point of contact for all requests for access to the Banner Student Information System (SIS) and to sensitive student data in the Integrated Data and Reporting (IDR) software.

This position both develops reports and works with partners inside and outside the Office of the Registrar as they create reports and tools based on this and other relevant data. This applies to supporting academic and other units across campus, and within the Office of the Registrar. This position acts as the lead contact for the creation, editing, and interpretation of IDR queries and reports related to Office of the Registrar data, which includes scheduling, transfer articulation, graduation, grading, and other student and related records. Writing and running reports against “live” data in the SIS, using Structured Query Language (SQL) may also be necessary.

This person also serves as a primary point of contact for work with the campus Information Services department on upgrades, enhancements, and fixes to Enterprise Resource Planning software/SIS (Banner), and on related systems and integrations, as they may relate to the Office of the Registrar.

Furthermore, this position is instrumental in driving efficiency by designing institutional and unit-level reports using data that is maintained by the Office of the Registrar. This is achieved through ongoing communication with the AVP/Registrar, Associate Registrar, and Assistant Registrars, and involves meeting with administrators to determine parameters/requirements of required data. As part of these efforts, this position reviews existing processes and new initiatives/software to increase automation and integration as well as improve speed and accuracy.

This position exercises sound judgment in interpreting applicable regulations, rules, and UO policies. Reviews and independently makes sound decisions on various processes including data requests and Banner SIS access, all of which may have significant impacts on broader UO processes. Reviews requests for data and IDR assistance, and determines appropriate data sources and report criteria. Reviews requests for SIS access, follows up with staff on access requests, and determines appropriate access based on operational needs. Keeps Associate Registrar current on the status of tasks. Continuously reviews and assesses current technologies and processes for new innovative approaches or solutions that can benefit students, faculty, and staff. Effectively communicates any ideas to the Associate Registrar.

This position reports to the Associate Registrar for Technology and is expected to carry out duties with limited supervision. It provides support and technical assistance in working closely with the Assistant Registrar for Data and Statistical Reporting, as well as with three Assistant Registrars for Operations, as considered necessary for the reporting, data, and access needs of the Office of the Registrar.

Work is performed in a typical busy office environment. Many specialized tasks need to be completed under time constraints and with interruptions by co-workers and University faculty and staff. There are numerous, highly technical, and varied tasks.

The incumbent performs job duties under state and federal laws and University and office policies. These policies are used primarily to determine what information can be released regarding student records. Decisions made may involve reference to various sources, including but not limited to:
  • FERPA (Family Educational Rights and Privacy Act);
  • UO policies and regulations;
  • AACRAO (American Association of Collegiate Registrars and Admissions Officers) guidelines; and
  • Software manuals (SIS, IDR, etc.).

    Hybrid, Remote Eligible: This position is based in Eugene with some level of flexibility including the option to work on-site, hybrid, or fully remote. All adjusted work arrangements require supervisor and leadership approval.

    Minimum Requirements

  • Three years of experience administering or coordinating parts or subsets of a project or program.

    A Bachelor's degree in Business Administration, Management, Public Administration, or a field directly related to the position will substitute for two years of the required experience.

    Preference in hiring may be given in a special area specific to the position opening.

    Professional Competencies

  • Excellent customer service skills.
  • Excellent organization and interpersonal skills.
  • Proficiency in basic Windows desktop applications (such as Excel, Word, and PowerPoint).
  • Ability to communicate effectively in writing and orally.
  • Experience working collegially and collaboratively with faculty, staff, and students from a variety of diverse backgrounds, as well as working independently.
  • Demonstrated willingness to learn emerging technologies and develop new skills.

    Preferred Qualifications

  • Technical- or professional-level experience analyzing and/or instructing constituents on data requests and reports.
  • Technical- or professional-level experience analyzing and/or instructing constituents on Banner-related processes.
  • Experience working in a Registrar's Office.
  • Experience with Banner Student System and Banner Self Service.
  • Experience with Enterprise Content Management/Document Imaging system or CRM, or Appworx.
  • Experience with Data Warehouse (IDR, Integrated Data and Reporting) software, data mining, and techniques.
  • Experience with Microsoft Office products (especially Word and Excel).
  • Successful experience applying project management principles.

    FLSA Exempt: No

    All offers of employment are contingent upon successful completion of a background inquiry.

    This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

    University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see:

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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