Data and Systems Coordinator
Eugene, OR, Other-Site
Admissions/Financial Aid/Enrollment Management,
Office of the Registrar
Program Technician 1
Appointment Type and Duration:
$21.58-$32.94 per hour
Review of Applications Begins
April 24, 2023; position open until filled
Special Instructions to Applicants
Please submit a current resume and cover letter explaining how your
experience is relevant to the position. Incomplete applications may
not be considered, so please ensure all required materials are
included. Apply by the application review date for full
The Division of Student Services and Enrollment Management advances
the University of Oregon's tradition of excellence by enrolling and
retaining high-achieving scholars from Oregon, across the country,
and around the world. We work on behalf of prospective students,
current students, and their families through each phase of the
enrollment process: the college search, admission, registration,
financial aid, matriculation, transition, and onward to
The Office of the Registrar is responsible for academic and
classroom scheduling, student registration, enrollment
verification, grading and academic records maintenance, transfer
credit articulation, degree audits, monitoring core education
requirements, degree awarding, student data/statistical analysis,
veterans benefits, FERPA compliance, and transcript services. These
responsibilities, assignments and services are completed within
institutional policies and standards as well as related state and
federal laws and regulations.
The Data and Systems Coordinator is responsible for overseeing data
and the operation of related software and systems for the Office of
the Registrar. The person in this position controls access to
systems containing sensitive and confidential data and must make
careful and well-reasoned decisions in using and controlling that
access. Extensive knowledge of both Registrar-related data and the
wider University of Oregon operations will be acquired and
maintained in this position.
The incumbent, acting on behalf of the University Registrar,
reviews and approves requests from across campus to access data
controlled by the Office of the Registrar, and is the primary point
of contact for all requests for access to the Banner Student
Information System (SIS) and to sensitive student data in the
Integrated Data and Reporting (IDR) software.
This position both develops reports and works with partners inside
and outside the Office of the Registrar as they create reports and
tools based on this and other relevant data. This applies to
supporting academic and other units across campus, and within the
Office of the Registrar. This position acts as the lead contact for
the creation, editing, and interpretation of IDR queries and
reports related to Office of the Registrar data, which includes
scheduling, transfer articulation, graduation, grading, and other
student and related records. Writing and running reports against
“live” data in the SIS, using Structured Query Language (SQL) may
also be necessary.
This person also serves as a primary point of contact for work with
the campus Information Services department on upgrades,
enhancements, and fixes to Enterprise Resource Planning
software/SIS (Banner), and on related systems and integrations, as
they may relate to the Office of the Registrar.
Furthermore, this position is instrumental in driving efficiency by
designing institutional and unit-level reports using data that is
maintained by the Office of the Registrar. This is achieved through
ongoing communication with the AVP/Registrar, Associate Registrar,
and Assistant Registrars, and involves meeting with administrators
to determine parameters/requirements of required data. As part of
these efforts, this position reviews existing processes and new
initiatives/software to increase automation and integration as well
as improve speed and accuracy.
This position exercises sound judgment in interpreting applicable
regulations, rules, and UO policies. Reviews and independently
makes sound decisions on various processes including data requests
and Banner SIS access, all of which may have significant impacts on
broader UO processes. Reviews requests for data and IDR assistance,
and determines appropriate data sources and report criteria.
Reviews requests for SIS access, follows up with staff on access
requests, and determines appropriate access based on operational
needs. Keeps Associate Registrar current on the status of tasks.
Continuously reviews and assesses current technologies and
processes for new innovative approaches or solutions that can
benefit students, faculty, and staff. Effectively communicates any
ideas to the Associate Registrar.
This position reports to the Associate Registrar for Technology and
is expected to carry out duties with limited supervision. It
provides support and technical assistance in working closely with
the Assistant Registrar for Data and Statistical Reporting, as well
as with three Assistant Registrars for Operations, as considered
necessary for the reporting, data, and access needs of the Office
of the Registrar.
Work is performed in a typical busy office environment. Many
specialized tasks need to be completed under time constraints and
with interruptions by co-workers and University faculty and staff.
There are numerous, highly technical, and varied tasks.
The incumbent performs job duties under state and federal laws and
University and office policies. These policies are used primarily
to determine what information can be released regarding student
records. Decisions made may involve reference to various sources,
including but not limited to:
- FERPA (Family Educational Rights and Privacy Act);
- UO policies and regulations;
- AACRAO (American Association of Collegiate Registrars and
Admissions Officers) guidelines; and
- Software manuals (SIS, IDR, etc.).
Hybrid, Remote Eligible: This position is based in Eugene with some
level of flexibility including the option to work on-site, hybrid,
or fully remote. All adjusted work arrangements require supervisor
and leadership approval.
- Three years of experience administering or coordinating parts
or subsets of a project or program.
A Bachelor's degree in Business Administration, Management, Public
Administration, or a field directly related to the position will
substitute for two years of the required experience.
Preference in hiring may be given in a special area specific to the
- Excellent customer service skills.
- Excellent organization and interpersonal skills.
- Proficiency in basic Windows desktop applications (such as
Excel, Word, and PowerPoint).
- Ability to communicate effectively in writing and
- Experience working collegially and collaboratively with
faculty, staff, and students from a variety of diverse backgrounds,
as well as working independently.
- Demonstrated willingness to learn emerging technologies and
develop new skills.
- Technical- or professional-level experience analyzing and/or
instructing constituents on data requests and reports.
- Technical- or professional-level experience analyzing and/or
instructing constituents on Banner-related processes.
- Experience working in a Registrar's Office.
- Experience with Banner Student System and Banner Self
- Experience with Enterprise Content Management/Document Imaging
system or CRM, or Appworx.
- Experience with Data Warehouse (IDR, Integrated Data and
Reporting) software, data mining, and techniques.
- Experience with Microsoft Office products (especially Word and
- Successful experience applying project management
FLSA Exempt: No
All offers of employment are contingent upon successful
completion of a background inquiry.
This is a classified position represented by the SEIU Local 503,
Oregon Public Employees Union.
University of Oregon students and employees are required to be
vaccinated against COVID-19. For additional information see:
The University of Oregon is proud to offer a robust benefits
package to eligible employees, including health insurance,
retirement plans, and paid time off. For more information about
benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance
with the ADA. The University encourages all qualified individuals
to apply, and does not discriminate on the basis of any protected
status, including veteran and disability status. The University is
committed to providing reasonable accommodations to applicants and
employees with disabilities. To request an accommodation in
connection with the application process, please contact us at
UO prohibits discrimination on the basis of race, color, sex,
national or ethnic origin, age, religion, marital status,
disability, veteran status, sexual orientation, gender identity,
and gender expression in all programs, activities and employment
practices as required by Title IX, other applicable laws, and
policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Title IX Coordinator, Office of Civil Rights
Compliance, or to the Office for Civil Rights. Contact information,
related policies, and complaint procedures are listed on the
In compliance with federal law, the University of Oregon prepares
an annual report on campus security and fire safety programs and
services. The Annual Campus Security and Fire Safety Report is
available online at
To apply, visit https://careers.uoregon.edu/en-us/job/531574/data-and-systems-coordinator