Community Engagement Specialist

Job Summary

The SJSU Connie L. Lurie College of Education prepares transformative educators, counselors, therapists, school and community leaders through teaching, research, and service and is grounded in an emancipatory stance. Reporting to the Dean of the Lurie College of Education and the Director of Resources and Operations, the Community Engagement Specialist will lead and implement the college's strategy for designing and managing communications and events that amplify the college's profile.

The Community Engagement Specialist will curate the website, blog, social media, print, video, audio, photo, and graphic design communications that are appropriate for various audiences, such as students, faculty, staff, alumni, external stakeholders, and other Lurie College departments and offices. The coordinator will also collaborate with the Dean's Office, Student Success Center, Institute for Emancipatory Education, and other key personnel to execute in-person and online events that establish the Lurie College of Education as a prominent college in the region and in relation to peer institutions. The specialist must be able to manage multiple projects, effectively work with staff, faculty, and students for the completion of tasks and projects, and effectively establish and maintain working relationships within a diverse environment to create an inclusive environment for all employees and students.

Key Responsibilities

• Manage from conceptualization to implementation of long and short-term communication initiatives for the college's internal and external constituents such as faculty staff, students, CSU administrators, alumni, donors, and industry and government partners
• Manage communications, user experience, accessibility, and search engine optimization through frequent development and maintenance of Lurie College websites
• Manage engaging multimedia content - graphic designs, photos, videos, etc. - and coordinate communications of regular student and faculty/staff newsletters, blog posts, and social media posts as well as periodic prospective student, alumni, and community partner newsletters
• Engage current students, alumni, prospective, students, etc. through Dean’s Office online accounts on Discord, Facebook, Instagram, LinkedIn, TikTok, Twitter, and YouTube
• Manage digital enrollment marketing initiatives
• Design, coordinate, and disseminate annual impact report for external stakeholders
• Design flyers, posters, slideshows, and other communication materials
• Create and manage targeted advertisements on Google and social media
• Advise the dean on initiatives and outreach efforts with industry, government agencies, other universities and the community
• Hire, train, and supervise student assistant(s) in communication support
• Lead coordination, promotion, and execution of in-person and online college wide events including College Forums and Retreats, Student Welcome, Dean's Scholars Honors Ceremony, Learning Showcase, Honors Convocation
• Coordinate all communications including timelines, video, script, program, procession, marketing materials, and online content
• Assists in the coordination, preparation and execution of large-scale events both on and off campus
• Hire, train, and supervise student assistant(s)
• Manage Lurie College portal for college committee directories, calendars, faculty and staff resources

Knowledge, Skills & Abilities

• Knowledge and experience in project management tools, marketing automation platforms such as Marketo, social media platforms, and content management systems such as Omni CMS and Wordpress
• Ability to work in a deadline-driven writing environment of multiple projects and quick turn-around requirements
• Strong understanding of web, social, and digital content best practices relating to user experience, accessibility, and audience segments
• Expertise understanding a subject’s “voice” and effectively applying knowledge and insights into effective messaging for delivery through multiple channels
• Familiarity with way to post on social, from use of native platforms as well as scheduling tools such as Hootsuite
• Experience with creating multimedia content on platforms such as Canva and the Adobe Creative Cloud
• Excellent communications skills and presence at all levels and for all audiences
• Demonstrated ability to earn credibility and influence opinion leaders
• Proficiency in organizing and executing engaging and accessible online events using platforms such as Zoom, Google Slides, and YouTube
• Understanding of brand management principles
• Understanding of how to use analytics to inform decision making
• Capacity to write and synthesize complex materials and communicate highly technical information in a manner easily understood
• Excellent writer who can crystallize complex subject matter quickly and concisely
• Creativity in problem solving as well as creating new content
• Inspire and manage creative agencies and individual contributors ranging from writers and designers to illustrators and videographers
• Judgement on how to handle nuanced, difficult topics under public scrutiny
• Fast-thinker who can solve problems both alone and with teammates in real-time

Required Qualifications

• A bachelor's degree and/or equivalent training
• Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Preferred Qualifications

• Project management experience
• Experience with digital and social media marketing, producing and editing photos, videos and live content
• Experience working within an academic setting
• Demonstrated excellent written communication skills

Compensation

Classification: Administrative Analyst/Specialist – Exempt II
Anticipated Hiring Range: $6,037/month - $6,500/month
CSU Salary Range: $5,022/month - $9,083/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: April 7, 2023 through April 23, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu .



Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: April 07, 2023 (9:00 AM) Pacific Daylight Time
Applications close: