Information Security Analyst I

Job Summary:

We are looking for an Information Security I applicant with a drive for discovery and cybersecurity problem solving perseverance. If you have those attributes this may be the right position for you. Directly reporting to the Chief Information Security Officer, you will join a very capable, customer-oriented team that performs a range of security roles on campus from security awareness to security operations, vulnerability management, security consulting, threat research, forensic investigations and more. Miami University offers an engaging work environment at a premier higher education institution with an exceptional benefits package plus many other support resources to help employees balance their professional and personal lives.

Duties/Physical Demands:

As a member of the Miami team, you will be a part of our efforts to provide the best cybersecurity protections and posture through active research, discovery, collaboration, and teamwork. Key Duty Categories: • Perform documented information security processes under general direction and with oversight from other team members. • As directed, research information security topics, tools, techniques, and threats. • Learn procedures, contacts, etc. for handling service requests, incident resolution (both hardware and software), etc. for services. • Participate in change management processes. • Prioritize information security issues and work on multiple tasks concurrently. • Actively promote a customer-oriented approach throughout IT Services and with our University colleagues. • Perform other related duties as required or assigned. • Monitor existing tickets and manage resolution. • Analyze system, activity, and network logs to identify root cause. • Work to find answers. Understand available tools and resources to determine correct answers to cybersecurity issues. • May occasionally teach one credit bearing course, per semester, on an as needed basis.

Minimum Qualifications:

• Associate's degree. OR • One year of relevant experience providing the knowledge, skills, and abilities listed above may be substituted. Experience in these knowledge, skills, and abilities may be earned concurrently.

Desired Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field. • Prior experience with information security concepts, methodologies, and processes. • Prior experience with network security concepts, methodologies, processes, and tools. • Prior experience with application security concepts, methodologies, processes, and tools. • Prior experience with security awareness security concepts, methodologies, processes, and tools. • Prior experience with information risk assessment and mitigation concepts, methodologies, processes, and tools. • Prior experience with forensics concepts, methodologies, processes, and tools. • Prior experience with compliance concepts, methodologies, processes, and tools. • Prior service in an information security role in Higher education. • Strong organizational skills. • Demonstrated ability to create and contribute to an inclusive work environment. • Ability to prioritize assignments and work on multiple assignments concurrently. • Strong customer service skills including the ability to constructively, diplomatically, patiently, and successfully handle customer complaints, problems, questions, conflict, and suggestions. • Good oral and written communication skills including the ability to communicate technical information to a variety of audiences including end users and clients. • Ability to communicate with diplomacy. • Ability and willingness to work independently or as part of a team, while embracing the team environment of IT Services. • Ability and necessary knowledge to determine the cause of problems and generate solutions to those problems.

Knowledge, Skills and Abilities

See Minimum Qualifications.

Special Instructions to Applicants:

Miami University recognizes that technology enables us to find new ways of providing first-class service and workplace flexibility. This position is approved for hybrid remote work. We intend to hire someone who resides in Ohio, Indiana or Kentucky. Should a candidate currently reside outside of these states, relocation would be expected by date of hire. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

Labor Law Posters for Applicants:

Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).

Benefits Eligible: YES