LMS Systems Analyst

LMS Systems Analyst


Salary:
Job Type: Full-Time
Job Number: FY2300140
Location: Main Campus - Baytown, TX
Division: Information Technology

Position Overview

Starting Salary Range is $61,984 -$71,286. The initial salary offer is commensurate with education and related work experience.

The LMS System Analyst will provide knowledge and skills to maintain and test new features and upgrades in each of the five (5) Blackboard Learn environments. The LMS System Analyst will create documentation, hold training sessions, troubleshoot issues encountered by users, and other duties as assigned. The LMS System analyst will support the LMS System Administrator.

Essential Duties & Responsibilities

Maintain and monitor the Learning Management Systems (LMS) currently powered by Blackboard Learn to include Bb Collaborate Ultra and Ally.

Monitor and run batch interfaces between Blackboard and other applications that pertain to course enrollments.

Create and maintain communication plans and training for users.

Maintain queries for ad hoc requests and other daily requirements using DDA and Snowflake.

Assist and maintain the ShareStream (streaming service) system, conduct training, and troubleshoot user issues, as needed.

Work with the LMS System Administrator to facilitate the management of other systems including Respondus, Respondus Lockdown Browser and Monitor, Softchalk, HonorLock, and Publisher content along with new processes and procedures.

Support the maintenance of semester course archives

Additional Duties & Responsibilities

• Participate in user group meetings/listservs
• Other duties and projects as assigned

Minimum Education, Experience, Knowledge, Skills & Abilities

• Bachelor's Degree in Instructional Technology, Computer Science, or related degree
• Two (2) years of related work experience
• Experience working with Higher Ed software
• Experience working as an LMS System Administrator
• Ability to work independently and on a team
• Computer skills, knowledge of MS Office, O365, and various browsers
• Basic to intermediate knowledge of WIN and MAC OSX operating systems
• Database skills - working knowledge of databases and executing queries
• Intermediate knowledge of LTI integrations and implementations
• Excellent communication skills as well as customer service skills
• Self-starter
• Ability to work independently and on a team

Preferred:

• Experience working in Blackboard Learn SaaS as a System Administrator

To apply, please visit https://www.schooljobs.com/careers/lee/jobs/3765126/lms-systems-analyst




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