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University Registrar

Employer
Embry-Riddle Aeronautical University
Location
Florida, United States
Salary
Salary Not Specified
Date posted
Apr 3, 2023
Job Description

About Embry-Riddle Aeronautical University

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University's Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security, and Intelligence; and Space.

For Academic Year 2021-22, there were over 11,100 undergraduate, graduate, and doctoral students that attended the University's residential campuses and approximately 20,195 students in total enrolled with the University around the world.

The Opportunity

The University Registrar is a senior level position reporting to the Senior Vice President for Academic Affairs and Provost that provides strategic planning, direction and supervision for all activities pertaining to the Office of the Registrar.

The University Registrar will be responsible for managing day-to-day operations at the Daytona Beach Office of the Registrar and provides strategic direction and oversight to the Worldwide and Prescott Campuses, with the campus Registrars at the Worldwide and Prescott campuses directly reporting to the University Registrar. With responsibility for approximately 50 employees across three campus offices, this is a position for a skilled manager of people and programs. The University Registrar will foster a team environment that sets clear expectations and is cohesive, imaginative, and results-oriented. Furthermore, the University Registrar will be responsible for delivering a high-level of service to alumni, students, faculty, and staff and focus on transformational activities that will develop the office to be best in class.

On an operational perspective, the University Registrar is responsible for the maintenance and integrity of all student data and academic records, and must ensure adherence to university policies and procedures, as well as state and federal regulations. The University Registrar will manage all staff and functions associated with student academic records, including but not restricted to: planning and executing orderly registration and graduation; developing an academic calendar and course scheduling; maintaining, securing and retaining student records; executing transfer credit transactions, processing grades; preparing and distributing transcripts; maintaining compliance with academic policies and FERPA regulations. The University Registrar will play a central role in the development and implementation of university academic and administrative policies affecting students and courses, by engaging in regular interactions with university leadership.

The University Registrar, along with the Office of the Registrar staff, is Responsible for the Following:
  • Plans, coordinates and implements all phases of the registration process.
  • Supervises maintenance of complete and accurate academic records for each student, including transcripts and academic files.
  • Supervises Registrar's office functions, including registration, add/drop, transcripts, deferments, leave of absence, enrollment, degree verifications, graduation clearance, updating the academic portion of the university’s catalog and subpoena processing.
  • Verifies students’ degree-completion requirements at appropriate points in their programs and communicate as needed with Academic Program Coordinators and Deans.
  • Ensures timely completion of course schedules. Supervise compilation and maintenance of official listings of all courses offered each term and the scheduling of classes, classroom planning, and other related functions.
  • Enhances the usage of Campus Solutions, amongst other systems and software to improve processes and operations.
  • Ensures timely response to student, faculty, and staff inquiries and develop an infrastructure/mechanism to ensure high quality service.
  • The University Registrar serves as the University's FERPA compliance officer. Establish and oversee procedures concerning the release of student information. Ensure that the University is FERPA compliant through strict adherence to FERPA guidelines. Conduct FERPA training for all university personnel.
  • Supports the university's academic mission by serving on appropriate curriculum and academic committees.
  • Develops a strong command of university-level policies and procedures as well as academic policies and recommend improvements as appropriate related to the functions of the Office of the Registrar.
  • Provides weekly and monthly reports to program leaders and academic departments. Provide ad-hoc reports as requested by various campus offices.
  • Assists with enrollment monitoring and various reporting responsibilities such as NCAA, Veteran’s Affairs certifications, and the National Student Loan Clearinghouse submission.
  • Conducts trend analysis on capacity related items such as optimal class size, and course offerings.
  • Assigns academic standing, including suspension and dismissal of undergraduate and graduate students.
  • The University Registrar manages a budget of approximately $1.2 million for the Office of the Registrar for Daytona Beach and for University Administration level budget related to the ERAU Registrar function.
Reflecting the current momentum and trajectory of ERAU, the University Registrar will imagine, develop, and implement a bold vision for the Office of the Registrar that is anticipatory and ever evolving to meet student, faculty, and staff needs.

Priorities for the University Registrar will include:

Lead the next Phase of the Office of the Registrar with Vision, Creativity, and Collaboration

Leadership of the University seeks to be bold, forward thinking, and proactive in every aspect of the Office of the Registrar. There is a history of — and willingness to — invest in the office, and the new leader will feel the support of the entire ERAU community. The University Registrar will assess the Office’s current structure, as well as the integration of work/processes between the three campus Registrar offices and the centralization of credit/transfer credit evaluation, and determine the optimal path forward.

Enhance the use of technology and data at all levels and decision-making

Data and technology are essential components of a robust strategy, and the new University Registrar will further a culture that is guided by rigorous analysis and data-informed planning. The new University Registrar will work closely with Information Technology partners to continue to enhance systems adoption and effectiveness.

Qualifications

The Successful Candidate

In addition to the operations of managing and leading an Office of the Registrar team, a successful candidate must have experience transforming the operations and organizational structure of a Registrar’s Office working in close collaboration with university stakeholders. This position will require the leader to focus on continuous improvement; enhancement of processes and services to better support students, faculty, and staff; and work in close collaboration with academic and administrative leadership teams.

In addition, the University Registrar will:
  • Authentically embrace and promote the mission of the University.
  • Establish strategic direction, priorities, and goals for the office; use data and analytical expertise to make proposals and decisions.
  • Lead a transparent and forward-looking office that aims high, projects clear outcomes, and evaluates achievements in coordination with the mission of the University.
  • Develop a proactive plan to build strong partnerships with external constituents and key stakeholders.
The successful candidate must be familiar with government and accrediting agency reports and regulations. Experience with academic enterprise resource planning and knowledge of web-based registration, grade entry, and degree audits is also required.

Professional Qualifications and Personal Qualities

ERAU seeks candidates with sustained, effective, and significant higher education leadership experience. The new leader will be ambitious in achieving goals while also encompassing the compassion and student centeredness reflected in the University's mission.

A successful candidate must possess a master’s degree in management or an appropriate field and at least ten years of progressively responsible experience with academic records and registration, including five or more years in a leadership position.
  • Vision and leadership: expertise to lead teams; openness to other opinions and ideas while staying grounded to meet goals and carry out the mission of the institution. Must have experience transforming and developing a best-in-class team with streamlined and effective business processes.
  • Commitment to diversity, equity, and inclusion: a passion for advancing diversity and equity and enhancing inclusiveness; experience bringing individuals of varying backgrounds and differing viewpoints together to find common ground. Adaptable and comfortable with change: ability to anticipate and respond to a rapidly evolving environment to help ERAU stay current and competitive.
  • Innovative thinker and change agent: an entrepreneurial outlook and eye to new possibilities and emerging challenges; a willingness to bring new ideas and take calculated risks. Extensive knowledge of computer systems and information technology, along with demonstrated experience developing and utilizing that technology, in a large and complex university setting.
  • Commitment to collaboration: an open and collaborative leadership style that builds trust across constituencies among all campuses; an interest in engagement of campus constituents to involve the entire institution.
  • Passion for leading: exceptional leadership skills; a commitment to building and motivating teams; an interest in developing staff members and providing opportunities for professional growth.
  • Personal qualities: excellent interpersonal and organization skills; confidence and excitement about change; entrepreneurial spirit; commitment to innovation; sound judgment and integrity; outstanding written and oral communication skills; ability to multi-task; a personal presence that is active and inclusive; demonstrated skill working with diverse cultures, backgrounds, and perspectives.
Application Instructions

To be considered, please include a resume/CV and cover letter with your application.

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