525803 - Assistant Director of Basic Needs Services (Student Services Professional IV)

525803 - Assistant Director of Basic Needs Services (Student Services Professional IV)

Classificaiton: Student Services Professional IV
Department: Dean of Students Office
Sub-Division: Student Engagement
Salary Range: Classification Range $5,732 - $8,176 per month(Hiring range depending on qualifications, not anticipated to exceed $5,732 - $5,900 per month)
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Dean of Students Office helps Titans reach higher by serving as an advocate for students, connecting them to appropriate university resources, and collaborating meaningfully with the campus community. We assist students in navigating the university and resolving educational, personal, and other concerns that impact the quality of their Titan experience. We are seeking an exceptional individual to join our team as the Assistant Director of Basic Needs Services (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the general supervision of the Director of Basic Needs Services, the Assistant Director of Basic Needs Services will work independently to maintain a non-clinical caseload of students who seek basic needs services including food, temporary housing, and financial support. Plans, implements, and leads campus-wide outreach educational programs that reduce stigma and promote available resources. Coordinates programs, ensure marketing efforts, and oversee supervision of student assistants. Collaborates with campus departments on programs, maintain existing campus partnerships and seek relevant off-campus partners who may enhance our basic needs services. Meets all compliance, assessment, and evaluation reporting requirements per the CSU Chancellor Office, (including grant and legislative funding), and attend monthly meetings. Supports all functional areas within Basic Needs Services and will be cross-trained to process each type of basic needs request and lead all programs as described below:

Food Insecurity

Significantly expands and enhances campus efforts that highlight the value of CalFresh, reduces the stigma associated with applying for CalFresh, and builds best practices that increase enrollment in this program. Ensures compliance in collaboration with campus partners for AB 396, which expands CalFresh student eligibility through Local Programs that Increase Eligibility (LPIE). Collaborates with the County of Orange Social Services Agency, ASI Food Pantry Coordinator, and others on outreach programs to ensure consistency and maximize communication. Oversees administration of Titan Bites program to reduce food waste.

Basic Needs Center

Th Assistant Director will oversee the day-to-day operations of the Basic Needs Center including center utilization, hygiene product distribution, and Tuffy's Career Closet. The Assistant Director will coordinate donation drives and campaigns that highlight resources. The Assistant Director develops and delivers programs including the Financial Literacy and Healthy Eating Series, the Basic Needs Ambassador Seminar/Training, and our annual Hunger and Homelessness Awareness Week.

Housing Insecurity

Researches available county, state and federal programs to map available off-campus housing resources. Establishes and maintains relationships with community-based organizations that address homelessness, and attend Orange County Continuum of Care meetings. Collaborates with Housing and Residential Engagement staff to ensure consistency and maximize communication regarding temporary housing placements. Other duties as assigned.


Essential Qualifications:
Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job related field may be substituted for one year of professional experience. A doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Master’s degree in Counseling, Clinical Psychology, Social Work, Higher Education, or a job-related field. Three years of full-time employment in Student Affairs or a related job-field. Working knowledge of the Maxient database system. Prior non-clinical case management experience and working with students who experience basic needs insecurity. Thorough knowledge of basic needs work within higher education settings including program development, coordination, and implementation. Experience with website design and maintenance, social media management and engagement strategies. Demonstrated ability to establish and maintain cooperative relationships with campus and community stakeholders through a student-centered lens. Demonstrated ability to identify problems, use sound judgment and reasoning to make crucial decisions. Ability to work in a fast-paced environment with multiple interactions.

Applicants are strongly encouraged to include a cover letter in electronic submission of application.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://nam10.safelinks.protection.outlook.com/?url=https%3a%2f%2furldefense.com%2fv3%2f__https%3a%2f%2fcalstate.policystat.com%2fpolicy%2f9779821%2flatest%2f__%3b!!gf3vtazamgbm8a!kalyyvf_oyavake6kmvkgvvmlsxbfidlr7t8x7ibay_eudbcoyy3z4np_nysdrowj02z%24&dat" href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fcalstate.policystat.com%2Fpolicy%2F9779821%2Flatest%2F__%3B!!GF3VTAzAMGBM8A!kALyyVf_OyaVakE6kMvkGVvMlSxbfiDLr7T8x7iBAy_eUdBCOyy3Z4nP_nYSdROwJ02z%24&data=04%7C01%7Csbouzos%40Fullerton.edu%7C441f064b120142b61a0808d9721df84a%7C82c0b871335f4b5c9ed0a4a23565a79b%7C0%7C0%7C637666295301064953%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o9Vt0TcTOb7hwVEM3VW%2FSk%2BT1ricF2m0IO8z87KIeSw%3D&reserved=0" target="_blank" rel="noopener noreferrer">https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@fullerton.edu


Application Deadline: Apr 13, 2023 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/525803/525803-assistant-director-of-basic-needs-services-student-services-professional-iv



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