Office Assistant
- Employer
- College of Lake County
- Location
- Illinois, United States
- Salary
- Salary Not specified
- Date posted
- Mar 31, 2023
View more
- Position Type
- Faculty Positions, Health & Medicine, Dentistry
- Employment Level
- Administrative
- Employment Type
- Full Time
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Office Assistant
Internal Position Title: Office Assistant
Posting Number: S02190
Department:: Dental Hygiene
Position Type: Staff
Job Family: Classified
Summary:
The Office Assistant for the Dental Hygiene clinic is responsible for the operations of the office related functions of the dental hygiene clinic, including patient scheduling, fee collection, responsibility for dental system software, answering the phone, ordering office supplies, mailing and copying. Assists the dental hygiene faculty by scheduling information sessions for prospective students, tabulating data from patient surveys, assisting faculty with course material copying, etc. Assists Dental Hygiene students by keeping them informed of the clinic scheduling, assisting students with the computer program used for scheduling and data entry.
Required Qualifications:
1. A high school diploma or equivalent.
2. Secretarial experience.
3. Excellent oral and written communication skills, and the ability to manage confidential information.
4. High level of computer skill, word processing, spreadsheets, e-mail, video conferencing (Zoom, Microsoft Teams), scheduling software.
Desired Qualifications:
1. Bilingual in English/Spanish
2. Experience in a dental office.
Posting Date: 03/30/2023
Closing Date:
Expected Start Date:
Special Instructions Summary:
Pay Rate: $13.00/hr
Full-Time/Part-Time: Full Time
Location Lakeshore
Total Hours Per Week: 40.00
Work Schedule:
Monday - Friday, Hours 7:30 a.m. - 4:00 p.m.
Software Testing Required: Excel, MS Word
Interview Process Requirements: None
EEO Statement:
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.
Summary of Essential Functions:
Department Operations and Procedures 70%
Schedule and confirm patients for the dental hygiene clinic
Serve as principal user of the dental system software, ensuring that upgrades are installed and training is provided as needed
Maintain a fee schedule and collect fees from patients as appropriate
Maintain and copy patient records Maintain office equipment, copier, fax, etc., and requisition service as needed
Inventory office supplies and coordinate with division administrative secretary to order supplies Enter data from patient satisfaction survey and provide patient outcomes assessment data for department chair
Assist in marketing dental hygiene clinic: maintain inventory of literature and program pamphlets. Assist faculty with course material copying
Communicate by phone, e-mail, or in person to the cashier’s office, deposit of clinic fees, ordering office supplies, requisition orders, copy machine repairs, Office of Ed Affairs, room reservations, and shipping/receiving/mailroom for printing orders, copy cards
Communicate with other academic departments and divisions as needed
Compile, analyze and prepare special reports and materials as required
Maintain the required files, records, and databases of the office
Student and Customer Service 20%
Assist students with computer program for patient scheduling and data entry
Assist in student quality assurance program
Coordinate and disseminate mailings: program information requests, advisory committee, new students, current students, etc. as needed for program as directed by program chair and routinely respond to incoming correspondence
Answer phone calls from potential patients
Make outbound phone calls for cancellations and appointment confirmations
Collaborate with local dental offices to assist with student employment
Strategic Planning and Leadership 5%
Serve on Dental Hygiene Advisory Board committee, coordinate and attend all advisory board meetings with community partners
Other 5% Perform other related duties as assigned
To apply, visit https://jobs.clcillinois.edu/postings/22942
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