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Food Service Administrator I (2 positions) (0393)

Northern Illinois University
Illinois, United States
Salary Not Specified
Posted Date
Mar 31, 2023
Position Summary

9-month position; actual start and end dates may vary based on academic calendar

This position reports to the Catering Manager and is responsible for supervising catering staff at various functions and events.

Essential Duties and Responsibilities
  • Responsible for all catering setups and service for various functions and events.
  • Supervise Student employees in set up and service for various functions and events.
  • Review set-up and presentation of food before service begins; conduct pre-service briefing of all staff involved.
  • Assist with set up and clean up after catered events, as needed.
Minimum Required Qualifications (Civil Service)

  1. High school diploma or equivalent.
  2. Any one or combination totaling two (2) years (24 months) from the categories below:
    1. Coursework in business, dietetics, culinary arts, food science, nutrition, hospitality, hotel, catering, restaurant, or institutional management, or a closely related field as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate’s Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
    2. Food service supervisory work experience

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

  1. Knowledge of sanitation procedures to ensure clean machines, proper rotation of food products, and, safe food handling procedures.
  2. Knowledge of computer programs relating to menu management, inventory management, and point of sale systems to effectively process raw sales information into cogent sales reports to effectively marshal resources.
  3. Knowledge of marketing strategies, merchandising, and promotional advertising.
  4. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  5. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  6. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  7. Excellent/strong verbal and written communication skills.
  8. Skill in preparing and cooking a variety of foods.
  9. Skill in motivating, developing, and directing people as they work, identifying the best people for the job.
  10. Skill in researching current trends to write and standardize recipes.
  11. Skill in time management i.e. managing one’s own time and the time of others.
  12. Skill in good record keeping and concise report preparation.
  13. Ability to supervise.
  14. Demonstrated ability to work with a variety of people i.e. diverse students, faculty, staff, and the general public in a dynamic, fast-paced environment.
  15. Ability to make accurate and rapid calculations in the transfer of products and cash.
  16. Ability to maintain account records and inventory control experience.

Specialty Factors (Civil Service)

Preferred Qualifications (Civil Service)

1. Catering experience on a college campus.
2. Good interpersonal and communication skills.
3. Organizational and time management skills.
4. Strong customer service skills.
5. Ability to be flexible and meet deadlines.
6. Illinois Food Service Sanitation Certifications: Certification required within first 6 months of employment; Bassett (alcohol training course) Certification is required within the first 6 months of employment.
7. Valid State of Illinois Drivers’ License

Minimum Required Qualifications (SPS)

Additional Requirements (SPS)

Preferred Qualifications (SPS)

Physical demands/requirements

Appointment and Compensation Details

Appointment and Compensation Details

Anticipated Appointment Start Date


Anticipated Appointment End Date

Percent of Staff Year


Standard Hours Per Week



$24,862.50/annual (based on a 9-month appointment)

Hourly or Semi-monthly Pay Rate/Range


Earn Type


Application Procedure

Application Procedure

Application Procedure

Application Procedures:
  1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
  2. If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
  3. After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
  4. Please monitor your e-mail for further information regarding your application. Emails will be generated from and . Please add these emails to your address book to ensure timely delivery of any future communication.
  5. Illinois residency required within 180 days of the hire date.

Credentials Assessment Examination:
  • The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
  • Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
  • After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

Additional Details:
  • Click on Food Service Administrator I for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Please click on Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
  • Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Special Instructions

Quick Link to Applicant

Is Background Check Required?


EEO Statement Summary

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230

Visa Policy

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of Affirmative Action and Equal Opportunity ( AAEO ) at .

Safety Information

NIU provides annual reports on campus security and fire safety.

Read the Annual Safety and Security Report. Contact the Ethics and Compliance Office at 815-753-1649 for a hard copy.

Read the Fire Safety Report . Contact the Department of Environmental Health and Safety at 815-753-0404 for a hard copy.
Applicant Documents
Required Documents
  1. Resume/Curriculum Vitae
Optional Documents
  1. Transcripts (unofficial with official required at hire)
  2. Certifications/Licensure #1
  3. Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a citizen or resident of the State of Illinois?
    • Yes
    • No
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  3. * Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (“See Résumé” is not an acceptable response.)

    (Open Ended Question)

  4. * Have you attached all transcripts to support the degrees you are submitting for consideration?
    • Yes
    • No
  5. * If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
    • Yes
    • No
    • Not Applicable

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