CARE MANAGER #00076199

Hiring Department

Student Support & Community Standards

Application Deadline
Open Until Filled

Full Time/Part Time
Full Time, Benefit eligible

Salary
$21.42 per hour minimum

Job Description
Assists students in meeting a variety of needs as they navigate their college experience by addressing barriers to well-being, academic progress, and student success. Provides direct service, connection to resources, and follow- up to support the success and well-being of the individual student while balancing the health, safety, and welfare needs of the campus community.

This position is non-clinical in nature. Duties also include occasional weekend and after-hours on-call consultation/crisis intervention and serving as a resource to various constituencies on campus to support student success and well-being.

Job Duties

• Provide triage, care management, brief intervention, extended support, screening, and referral services for specialized or longer-term care.
• Assist with crisis management, critical incident support, and response.
• Engage in high-level decision-making and collaboration across a continuum of care.
• Maintain timely and accurate case management documentation in a data management system.
• Contribute as a member of Student Support Services and health and wellbeing partners to meet the holistic needs of students and to cultivate a continuum and culture of care on campus.
• Assist with predictive analytics for student success and retention initiatives.
• Follow campus, federal, and state policies related to role and privacy laws.
• Respond to after-hours or weekend emergencies on a limited basis.
• Other duties as assigned.

Minimum Qualifications

Bachelor’s degree in related/relevant area or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Master’s degree in social work or psychology.
• Two plus years of post-degree experience with case management, social work, or related field.
• Clinical and behavioral intervention experience.
• Higher education experience.
• Awareness of issues affecting today's students and high-risk populations in higher education.
• Experience (typically 2 years) managing situations and engaging with individuals who are experiencing distress with complex factors, traits, or tendencies.
• Experience making risk and behavioral assessments using evidence-based methodologies.