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Student Business Specialist


Posting Information

Posting Information

Posting Number

2023460

Posting/Functional Title

Student Business Specialist

University Pay Plan Title

Student Business Specialist

Location

San Marcos

Department

Student Business Services & Bursars

Recruitment Type

Open to All

Job Type

Full-Time

Monthly Salary

$3,800 - $4,650

Job Category

Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.
  • Progressively responsible experience in a public institution of higher education
  • Supervisory experience demonstrating leadership & professionalism.
  • Demonstrated effective communication skills, written & oral.
  • Strong interpersonal skills with ability to successfully collaborate with team members and effectively support users in a professional manner.
  • Strong organizational skills, with ability to manage multiple tasks and prioritize workload.
  • Advanced research, analytical and problem-solving skills with the ability to support data and reporting.
  • Proficient in MS Office applications, including Word, Excel, PowerPoint, & Outlook.
  • Ability to observe discretion with sensitive, confidential, and privileged information.
  • Ability to work evenings and weekends during peak periods.
Preferred Qualifications
  • Bachelor’s Degree in Business Administration or closely related field.
  • Knowledge and experience in Student Business Services office procedures.
  • Advanced knowledge & experience working with the university student systems; such as Banner and Touchnet
  • Knowledge of general accounting and auditing principles.
Job Description

The Student Business Specialist position assists in the supervision of Student Business Services by providing direction and guidance over staff for the Billing, Communications, and Training functions. Helps ensure departmental operations run effectively and in accordance with federal and state regulations and local policies. Assists in establishing and enforcing goals and the strategic planning for SBS and makes recommendations to Director. Responsible for identifying communication and development needs and coordinating initiatives that both promote SBS initiatives and support student success.

Job Duties
  • Responsible for directly overseeing the billing, communications, and training functions for the department. Advise and guide staff in performance of duties, assign tasks/projects, monitor, and evaluate progress for efficiency.
  • Provide functional and technical assistance to all SBS staff, students, parents, and/or other department staff. Help resolve discrepancies related to student accounts and/or other SBS related processes.
  • Develop relationships with departments on campus to understand communications, collaborate to ensure a good customer experience, and implement activities within the SBS department that eliminate barriers.
  • Identify key audiences and guide the design of targeted messages through different forms of media. Refine messaging as needed ensuring successful and timely management of communications across multiple platforms.
  • Assess, plan, develop, and deliver training and learning initiatives for users. Research new trends and evaluate effectiveness of training tools.
  • Perform research, analyze and provide reports and recommendations independently or collaboratively for special projects and tasks related to all SBS functional areas as assigned.
  • Analyze, develop and revise policy and procedures in accordance with the laws and regulations governing higher education institutions and university policy; make recommendations for changes to policies/procedures.
  • Perform other duties or special projects as assigned. Serve as SBS representative in meetings and on committees.
Additional Information to Applicants

Job Open Date

03/15/2023

Job Close Date (posting closes at midnight)

Open Until Filled

No

Normal Work Days

Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start

8:00AM

Normal Work Hours End

5:00PM

Posting Notices

You will be required to electronically attach a resume and cover letter to your application.

Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
• Generous paid time off: vacation, holidays, sick days and many more!
• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
• An inclusive Bobcat community: join our many social networks offered on and off-campus
• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Link
https://jobs.hr.txstate.edu/postings/42033
Applicant Document
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. DD 214/DD1300
Supplemental Questions

Required fields are indicated with an asterisk (*).



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